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Crane Service Technician – Journeyman Electrician

  • Stoney Creek, NB, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Certified Journeyman Electrician or Millwright with a minimum of 4 years of crane experience.
Posting language
English
Posted

Original job description

Company Description

REEL COH Inc. (Subsidiary of REEL International) is the largest Canadian manufacturer specialized in designing, building, maintain and installing industrial electromechanical material-handling systems for production lines. Over 3,500 employees are contributing to the success of REEL globally, with over 400 employees throughout Canada and USA.

Our products are custom designed to customers’ exacting specifications and requests. The company has built a solid reputation for the quality and robustness of its mechanical designs and builds. Complex Handling and Lifting Systems | REEL COH

Position

With offices in Stoney Creek (ON), Boisbriand (QC) and Saguenay (QC) and Edmonton (AB), we are currently looking for a Certified Crane Service Technician to join our Stoney Creek team, serving a varied clientele throughout Ontario.

Reporting to the Service Manager, the Service Technician performs the maintenance and repair work required to ensure the proper functioning of lifting equipment at our customers’ sites throughout Ontario. In this role, you will interact with skilled tradespeople, operators, supervisors, equipment suppliers, and customers.

What You’ll Do

  • Perform inspections of overhead crane lifting equipment in accordance with current standards.
  • Diagnose faults, identify root causes, and perform the necessary repairs for issues of varying complexity.
  • Analyze equipment failures and recommend appropriate corrective actions.
  • Perform preventive maintenance on equipment.
  • Modify equipment according to work requirements.
  • Perform any other tasks requested by the supervisor.
  • Maintain excellent business relationships with clients and address inquiries, concerns, and complaints promptly and professionally.
  • Provide timely and courteous service to maintain positive client relationships and customer satisfaction.
  • Provide guidance and training to clients on proper crane operation, safety protocols, and maintenance practices.
  • Maintain accurate records of service activities, including repairs, inspections, and maintenance.
  • Generate detailed reports outlining work performed, parts used, and recommendations for future maintenance or upgrades.

Requirements

What you’ll bring:

  • Certified Journeyman Electrician or Millwright with a minimum of 4 years of crane experience.
  • Electrical and/or mechanical experience.
  • Experience in electromechanical troubleshooting is an asset.
  • Experience with overhead lifting equipment is an asset.
  • Experience reading electrical and mechanical blueprints.
  • Demonstrated initiative, creativity, and punctuality.
  • Strong observation skills and customer service orientation.
  • Ability to manage pressure, prioritize tasks, and address day-to-day challenges.
  • Valid driver’s license.
  • Comfortable working at heights.
  • Ability to work standing or in awkward positions for extended periods of time.
  • Hardworking, reliable, available, and willing to travel throughout Ontario.
  • Safety-conscious mindset.

The position is based on a 40-hour work week, Monday to Friday, with a rotating 24/7 on-call schedule consisting of one week of on-call duty every three weeks. The candidate may also be required to work evenings and weekends, with paid overtime, according to the needs of our clients.

At REEL COH we accept you as you are. We offer a workplace where everyone feels valued and respected. Qualified applicants will be considered without regard to citizenship, ethnicity, race, color, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.

REEL COH Inc. offers a highly competitive total compensation package ($30.25 to $40.00 per hour, depending on experience), the possibility of working overtime, and a wide range of benefits.

  • Group RRSP with employer participation
  • Full collective insurance
  • Employee Assistance Program
  • 10 statutory holidays
  • Minimum 2 weeks of vacation
  • 2 days of Personal Leave
  • Bonus Program
  • Tool allowance, safety boots, PPE
  • Service vehicle
More about this job

Responsibilities

Inspect, troubleshoot, repair, and maintain overhead crane and lifting equipment at customer sites throughout Ontario, including diagnosing failures and recommending corrective actions. Maintain positive customer relationships by providing guidance on safe equipment use, documenting service work, and preparing reports with repairs, parts used, and future maintenance recommendations.

Requirements

Applicants must be a certified journeyman electrician or millwright with at least four years of crane experience and the ability to read electrical and mechanical blueprints. They need a valid driver’s license, must be comfortable working at heights and in awkward positions, and must be willing to travel throughout Ontario and participate in a rotating on-call schedule.

Skills

  • Overhead Crane Inspection
  • Crane Maintenance and Repair
  • Electromechanical Troubleshooting
  • Fault Diagnosis
  • Root Cause Analysis
  • Preventive Maintenance
  • Electrical and Mechanical Blueprint Reading
  • Equipment Failure Analysis
  • Customer Service
  • Client Training
  • Service Reporting
  • Safety Awareness
  • Working at Heights
  • Task Prioritization
  • Electrical or Mechanical Trade Skills
  • Ontario-Wide Travel

Benefits

  • Group RRSP With Employer Contributions
  • Group Insurance
  • Employee Assistance Program
  • 10 Statutory Holidays
  • Minimum Two Weeks of Vacation
  • Two Personal Leave Days
  • Bonus Program
  • Tool Allowance
  • Safety Boots
  • Personal Protective Equipment
  • Service Vehicle

Visa sponsorship

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Categories

  • Trades
  • Engineering
  • Manufacturing
  • Customer Service & Support
  • Security & Safety

Keywords

  • Certified Journeyman Electrician
  • Certified Millwright
  • Overhead Cranes
  • Lifting Equipment
  • Industrial Material-Handling Systems
  • Electromechanical Systems
  • Crane Inspection
  • Equipment Maintenance
  • Equipment Repair
  • Electromechanical Troubleshooting
  • Fault Diagnosis
  • Root Cause Analysis
  • Preventive Maintenance
  • Electrical Blueprints
  • Mechanical Blueprints
  • Equipment Failure Analysis
  • Corrective Actions
  • Customer Service
  • Crane Operation
  • Safety Protocols
  • Maintenance Records
  • Service Reports
  • Working at Heights
  • On-Call Rotation
  • Valid Driver’s License
  • Ontario Travel

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