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Added 10 mins ago
CS
Overnight Concierge
Cleantech Service Group
Coquitlam, BC
- $22 CAD / hour
- Full-time
We are seeking a dependable and professional Concierge for a residential property, a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional…
Added 10 mins ago
CS
Head Concierge
Cleantech Service Group
Vancouver, BC
- $25 CAD / hour
- Full-time
We are seeking a dependable and professional Head Concierge for a 33-storey residential strata building with 239 units, located in Vancouver. In this dynamic role, you will provide…
Added 10 mins ago
B
ISO 20022 Product Manager
BMO
Toronto, ON · YNG
- Full-time
The ISO 20022 Product Manager defines and delivers the strategy, roadmap, and lifecycle management for ISO 20022-enabled payment products and capabilities. The role translates client,…
Added 10 mins ago
FC
Facilities Coordinator
Fidelity Canada
Toronto, ON
- Full-time
Assist with preventive maintenance programs and building infrastructure activities.
Added 11 mins ago
CA
Data Engineering & Platforms Manager
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
Employee Recognition: Service Recognition Program.
Added 25 mins ago
YO
Lifeguard & Swim Instructor
YMCA of Southern Interior BC
Kelowna, BC
- Part-time
Strong communication, relationship-building, and customer service skills.
Added 25 mins ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
…management, event logistics, mail and supply coordination, and maintenance dispatch. You will be successful in this role when you greet and look after every visitor and employee, keep…
Added 25 mins ago
WO
Manager, HIS Applications
William Osler Health System
Brampton, ON
- Full-time
The Manager, HIS applications is an experienced leader who provides strategic, technical, and managerial leadership to the Applications Team. Reporting to the Director, HIS Applications,…
Added 26 mins ago
TU
Trades 2 - Steamfitter
The University of British Columbia
Vancouver, BC
- Full-time
Mechanical Maintenance Trades | Mechanical | Building Operations | Facilities
Added 26 mins ago
AS
Technical Manager – EAF Steelmaking
Algoma Steel Inc.
Sault Ste. Marie, ON
- Full-time
Reporting to the General Manager, Steelmaking, the Technical Manager leads the technical function for Algoma’s electric arc furnace (EAF) steelmaking and refining operations. The Technical…
Added 40 mins ago
T
Software Engineer II
TD
Toronto, ON · Montreal, QC
- Full-time
Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and…
Added 40 mins ago
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
The Hotel Maintenance Manager is accountable for the overall performance and direction of the maintenance department supporting Fantasyland Hotel and West Edmonton Mall Inn. The role leads…
Added 41 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 41 mins ago
AP
Operations Manager | Calgary
Aspen Properties
Calgary, AB
- Full-time
We are pleased to announce we have an immediate opening for a team and service-oriented individual to fill an Operations Manager role based in Calgary.
Added 41 mins ago
Analyst, Business Development
IFM Investors
Toronto, ON
IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed…
Added 41 mins ago
WO
Manager, HIS Applications
William Osler Health System
Brampton, ON
- Full-time
The Manager, HIS applications is an experienced leader who provides strategic, technical, and managerial leadership to the Applications Team. Reporting to the Director, HIS Applications,…
Added 41 mins ago
VF
Operations Coordinator
VTR Feeder Solutions Inc.
Grimsby, ON
- Full-time
…the Assembly floor. This role also oversees all Facility and Building Maintenance under the Plant Manager’s authorization. The successful candidate will be a strong leader, demonstrating…
Added 41 mins ago
TS
Store Associate
The Salvation Army in Canada
Vancouver, BC
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 41 mins ago
SH
Operations Manager
Sturgeon Heights Community Centre
Winnipeg, MB
- Full-time
In the Operations Manager role, you will help shape how the centre serves the neighbourhood
Added 41 mins ago
TS
Store Associate
The Salvation Army in Canada
Airdrie, AB
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 56 mins ago
TS
Assistant Resident Manager, Live-In
The Skyline Group of Companies
St. Thomas, ON
- Full-time
As an Assistant Resident Manager, you’ll be an important part of keeping our residential communities clean, safe, and welcoming. Working as part of the Residential Operations team, you’ll…
Added 56 mins ago
A
Maintenance and Reliability Manager
Agropur
Boisbriand, QC
- Full-time
The Maintenance and Reliability Manager is responsible for ensuring the availability, performance and reliability of the distribution centre’s automated equipment, building infrastructure…
Added 56 mins ago
C
PT General Clerk (Watrous Gas #436) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Part-time
To be responsible for general maintenance and equipment up-keep, as directed by the store manager.
Added 56 mins ago
C
3 PT General Clerk (Rosthern Hybrid #433) Rosthern, SK - Saskatoon Co-op
Co-op
Rosthern, SK
- Part-time
To be responsible for general maintenance and equipment up-keep, as directed by the store manager.
Added 1 hour ago
Production Planner
I M P Group International Inc.
Toronto, ON
…excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same…

Reesink Canada

Service Advisor at Hepson Equipment

Brandon, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Join us at Hepson Equipment (a part of the Reesink Group)! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.

The Service Advisor acts as the central communication link between customers, technicians, and the Service Manager, ensuring exceptional customer service, accurate work order processing, and efficient coordination of service operations. This role supports both administrative and technical functions within the service department to keep operations running smoothly, safely, and in alignment with OEM programs and customer expectations.

Key Responsibilities

Customer Service & Communication Deliver exceptional customer service in person, over the phone, and via email.
Serve as the primary communication hub between customers, technicians, and the Service Manager.
Provide technical support and guidance to customers and technicians as needed.
Offer estimates to customers, obtain approvals, and keep customers informed throughout the service process.

Service Operations

Schedule and manage service appointments while ensuring timely follow-ups with customers and suppliers.
Work within OEM programs to follow service protocols and document service activity accurately.
Open, track, update, and close service work orders accurately and efficiently.
Participate in the prioritization of technician assignments and respond to urgent or high-priority service needs.
Ensure safe work practices are followed within the service environment.

Administrative & Financial Duties

Collect payments and assist with monitoring and following up on accounts receivable.
Maintain clear documentation, notes, and status updates on all ongoing work.
Assist with parts lookups, ordering, and inventory coordination as required.
Support overall shop organization and step in with additional duties to maintain smooth daily operations.

Qualifications

Excellent verbal and written communication skills - professional, clear, and solution-oriented.
Highly organized with strong attention to detail; able to manage multiple priorities in a fast-paced setting.
Strong computer and system navigation skills, including scheduling software and inventory systems.
Ability to read parts libraries, service manuals, and technical documentation.
Knowledge of agricultural equipment is a strong asset; Journeyman ticket or equivalent technical background is a strong asset.
Proactive, self-motivated, and collaborative approach to work.
Valid driver's licence required.
Willingness to work scheduled evenings or weekends for on-call duties as required.

Working Conditions

This role is performed in a combination of office, shop, and customer-facing environments, with exposure to noise, moving equipment, tools, and occasional outdoor conditions. Regular interaction with technicians, customers, suppliers, and service management is expected. Physical demands include sitting, standing, walking between office and shop, occasional lifting of up to 50 lbs, and frequent use of a computer and phone. Extended hours during peak seasons and on-call rotation may apply.

About Hepson Equipment

Hepson Equipment Inc. is your trusted authorized dealership serving the Brandon area. Our brands include Claas, Agrifac, JCB, Salford and other lines. As part of the Reesink Canada group - a subsidiary of the globally renowned Royal Reesink, established in 1786 - we are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in your new tractor or other agricultural equipment, our friendly and knowledgeable sales, financing, service and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. At Hepson, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.

What We Offer

Competitive Salary, comprehensive benefits: including health, dental, vision.
Registered Retirement Saving Plan contributions program
Ongoing professional development and training.
A positive, team-oriented work environment with a focus on employee success.

We value diversity and inclusion, strive for an equitable workplace where employees can be their authentic selves, and support the diverse people and communities we serve. We do not discriminate against applicants on any protected grounds.

Apply About employer

More about this job

Responsibilities

Serve as the main communication link between customers, technicians, and the Service Manager, providing customer support, estimates, updates, and technical guidance. Coordinate appointments and technician priorities, manage service work orders and documentation, support payments and parts activities, and help maintain safe, efficient shop operations.

Requirements

Applicants should have strong communication, organizational, computer, and multitasking skills, and be able to read parts libraries, service manuals, and technical documentation. Agricultural equipment knowledge and a journeyman ticket or equivalent technical background are strong assets; a valid driver's licence and availability for scheduled evening or weekend on-call duties are required.

Skills

Customer Service
Verbal and Written Communication
Service Scheduling
Work Order Processing
Technical Support
Organization
Attention to Detail
Multitasking
Computer and System Navigation
Parts Lookup
Inventory Coordination
Accounts Receivable
Agricultural Equipment Knowledge
Reading Technical Documentation
Teamwork

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Agricultural Equipment
Service Department
Customer Service
Service Advisor
Service Operations
Service Appointments
Service Work Orders
OEM Programs
Technician Scheduling
Technical Support
Parts Libraries
Service Manuals
Technical Documentation
Parts Lookup
Parts Ordering
Inventory Coordination
Accounts Receivable
Payment Collection
Safety Practices
On-Call Duties
Claas
Agrifac
JCB
Salford

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