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Added 10 mins ago
JR
Co Manager
JRoss Retail Recruiters
North Bay, ON
- $42,000 to $45,000 CAD / year
- Full-time
Bring your passion for home décor, design, and exceptional customer service to a leadership opportunity with one of Canada's leading fashion home décor specialty retailers. With more than…
Added 10 mins ago
TC
Restaurant Management
The Canadian Brewhouse
Leduc, AB
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 10 mins ago
B
Associate, Retail Equity Trading
BMO
Toronto, ON · FCP
- Full-time
…interbank clients; quotes hedging advice, and market information in support of the customer business and arbitrage…
Added 10 mins ago
TH
Paint Associate Part time (NEPEAN)
The Home Depot
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 10 mins ago
TH
Lot Associate Part Time - KITCHENER (6 AM Start Required)
The Home Depot
Kitchener, ON
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 10 mins ago
TH
Flooring Associate Part time (NEPEAN)
The Home Depot
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 10 mins ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
…Relationship Mangers and Directors, via credit and related support, including at times through direct member contact. You will be a part of our team to grow the size and profitability of…
Added 10 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Vegreville, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 10 mins ago
WC
Territory Manager
Waste Connections of Canada
Winnipeg, MB
- Full-time
The Territory Manager will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling…
Added 10 mins ago
S
Retail Assistant Store Manager
Skechers
Burnaby, BC
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 10 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 10 mins ago
D
Senior Programmatic Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs - we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about…
Added 10 mins ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 10 mins ago
TC
Abilities Management Consultant
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager of Occupational Health & Safety, the Abilities Management Consultant provides leadership and support for ability management processes. This includes assisting…
Added 10 mins ago
TC
Human Resources Lead
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager, Human Resources, the Human Resources Lead is a senior professional role that provides day-to-day leadership, technical expertise, coaching, and operational…
Added 25 mins ago
LS
Regional Territory Manager – Building Materials
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
…long-standing reputation for quality, innovation, and exceptional customer service within the building products industry. They have partnered with Nick Kanaan of Lock Search Group find…
Added 25 mins ago
B
T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON
- Full-time
We are seeking a highly analytical and technically skilled Senior Data Analyst / Business Analyst to support enterprise finance and regulatory data initiatives. The successful candidate…
Added 25 mins ago
S
Pharmacy Assistant Manager Relief
Sobeys
ON · Ontario, Canada
- Full-time
…achieving excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and…
Added 25 mins ago
BI
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO Insurance
Toronto, ON
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 25 mins ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
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- Full-time
Reporting to the Project Portfolio Manager, you will plan, organize, supervise, and control project execution activities, including installation work oversight and client follow-up. You…
Added 25 mins ago
S
Meat - Manager Meat
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- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 25 mins ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
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- Full-time
…embodies Costco’s values and member-first culture. The Sales Manager creates an environment where all team members clearly understand what is expected of them, and are able to support our…
Added 25 mins ago
MP
Donor Relations Coordinator
Mission Possible
Vancouver, BC
- Part-time
…social enterprise located in Vancouver’s Downtown Eastside. We support individuals challenged by homelessness, poverty, addiction, mental illness, and other barriers to employment to…
Added 25 mins ago
C
Manager Business Communications Partner (Temporary 6-months)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
Manage the timely, cost-effective delivery of innovative communication campaigns, overseeing the complete quality assurance and Senior Manager sign-off workflow
Added 25 mins ago
S
Produce - Clerk Produce
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Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs

Reesink Canada

Service Advisor at Hepson Equipment

Brandon, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Join us at Hepson Equipment (a part of the Reesink Group)! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.

The Service Advisor acts as the central communication link between customers, technicians, and the Service Manager, ensuring exceptional customer service, accurate work order processing, and efficient coordination of service operations. This role supports both administrative and technical functions within the service department to keep operations running smoothly, safely, and in alignment with OEM programs and customer expectations.

Key Responsibilities

Customer Service & Communication Deliver exceptional customer service in person, over the phone, and via email.
Serve as the primary communication hub between customers, technicians, and the Service Manager.
Provide technical support and guidance to customers and technicians as needed.
Offer estimates to customers, obtain approvals, and keep customers informed throughout the service process.

Service Operations

Schedule and manage service appointments while ensuring timely follow-ups with customers and suppliers.
Work within OEM programs to follow service protocols and document service activity accurately.
Open, track, update, and close service work orders accurately and efficiently.
Participate in the prioritization of technician assignments and respond to urgent or high-priority service needs.
Ensure safe work practices are followed within the service environment.

Administrative & Financial Duties

Collect payments and assist with monitoring and following up on accounts receivable.
Maintain clear documentation, notes, and status updates on all ongoing work.
Assist with parts lookups, ordering, and inventory coordination as required.
Support overall shop organization and step in with additional duties to maintain smooth daily operations.

Qualifications

Excellent verbal and written communication skills - professional, clear, and solution-oriented.
Highly organized with strong attention to detail; able to manage multiple priorities in a fast-paced setting.
Strong computer and system navigation skills, including scheduling software and inventory systems.
Ability to read parts libraries, service manuals, and technical documentation.
Knowledge of agricultural equipment is a strong asset; Journeyman ticket or equivalent technical background is a strong asset.
Proactive, self-motivated, and collaborative approach to work.
Valid driver's licence required.
Willingness to work scheduled evenings or weekends for on-call duties as required.

Working Conditions

This role is performed in a combination of office, shop, and customer-facing environments, with exposure to noise, moving equipment, tools, and occasional outdoor conditions. Regular interaction with technicians, customers, suppliers, and service management is expected. Physical demands include sitting, standing, walking between office and shop, occasional lifting of up to 50 lbs, and frequent use of a computer and phone. Extended hours during peak seasons and on-call rotation may apply.

About Hepson Equipment

Hepson Equipment Inc. is your trusted authorized dealership serving the Brandon area. Our brands include Claas, Agrifac, JCB, Salford and other lines. As part of the Reesink Canada group - a subsidiary of the globally renowned Royal Reesink, established in 1786 - we are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in your new tractor or other agricultural equipment, our friendly and knowledgeable sales, financing, service and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. At Hepson, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.

What We Offer

Competitive Salary, comprehensive benefits: including health, dental, vision.
Registered Retirement Saving Plan contributions program
Ongoing professional development and training.
A positive, team-oriented work environment with a focus on employee success.

We value diversity and inclusion, strive for an equitable workplace where employees can be their authentic selves, and support the diverse people and communities we serve. We do not discriminate against applicants on any protected grounds.

Apply About employer

More about this job

Responsibilities

Serve as the main communication link between customers, technicians, and the Service Manager, providing customer support, estimates, updates, and technical guidance. Coordinate appointments and technician priorities, manage service work orders and documentation, support payments and parts activities, and help maintain safe, efficient shop operations.

Requirements

Applicants should have strong communication, organizational, computer, and multitasking skills, and be able to read parts libraries, service manuals, and technical documentation. Agricultural equipment knowledge and a journeyman ticket or equivalent technical background are strong assets; a valid driver's licence and availability for scheduled evening or weekend on-call duties are required.

Skills

Customer Service
Verbal and Written Communication
Service Scheduling
Work Order Processing
Technical Support
Organization
Attention to Detail
Multitasking
Computer and System Navigation
Parts Lookup
Inventory Coordination
Accounts Receivable
Agricultural Equipment Knowledge
Reading Technical Documentation
Teamwork

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Agricultural Equipment
Service Department
Customer Service
Service Advisor
Service Operations
Service Appointments
Service Work Orders
OEM Programs
Technician Scheduling
Technical Support
Parts Libraries
Service Manuals
Technical Documentation
Parts Lookup
Parts Ordering
Inventory Coordination
Accounts Receivable
Payment Collection
Safety Practices
On-Call Duties
Claas
Agrifac
JCB
Salford

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