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Added 4 mins ago
JR
Co Manager
JRoss Retail Recruiters
North Bay, ON
- $42,000 to $45,000 CAD / year
- Full-time
…collections. We are seeking an enthusiastic and hands-on Co-Manager who thrives in a creative, customer-focused retail environment. Working in partnership with the Store Manager, you will…
Added 4 mins ago
TC
Restaurant Management
The Canadian Brewhouse
Leduc, AB
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 4 mins ago
TH
Lot Associate Part Time - KITCHENER (6 AM Start Required)
The Home Depot
Kitchener, ON
- Part-time
Added 4 mins ago
M(
[C] Project Manager
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Reporting to the Manager of Program Management & Delivery, the successful candidate will play a critical role in driving successful execution on innovative, technology-based projects.
Added 4 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Vegreville, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
S
Retail Assistant Store Manager
Skechers
Burnaby, BC
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 4 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 4 mins ago
RB
Production Supervisor
Red Bull
Chilliwack, BC
- Full-time
Reporting to the Production Manager, the Production Supervisor is responsible for supervising daily production activities and ensuring manufacturing operations are performed safely,…
Added 4 mins ago
TC
Human Resources Lead
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager, Human Resources, the Human Resources Lead is a senior professional role that provides day-to-day leadership, technical expertise, coaching, and operational…
Added 19 mins ago
EL
Medical Director - Oncology
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
…medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work - but it’s work worth doing. If you’re driven by…
Added 19 mins ago
S
Pharmacy Assistant Manager Relief
Sobeys
ON · Ontario, Canada
- Full-time
Act in the patient’s best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience
Added 19 mins ago
BI
Manager, Pension Risk Transfer (PRT) Modelling & Analytics
BMO Insurance
Toronto, ON
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 19 mins ago
S
Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 19 mins ago
L
Manager - Asset Protection & Global Fulfillment, Global Security Operations Center (GSOC)
lululemon
BC · British Columbia, Canada
- Full-time
Within GFAP, Strategy & Operations, the Manager, GSOC is responsible for leading global monitoring, incident response coordination, and situational awareness across the fulfillment network.…
Added 19 mins ago
CB
Human Resources Generalist
CRAFT Beer Market
Calgary, AB
- Full-time
…primary human resources professional, working independently with support and guidance from finance leadership. This hands-on, in-office role requires a self-sufficient, results-driven…
Added 19 mins ago
MP
Donor Relations Coordinator
Mission Possible
Vancouver, BC
- Part-time
The Donor Relations Coordinator works closely with the Manager of Development and the Development Operations Coordinator to strengthen donor relationships, stewardship systems, and donor…
Added 19 mins ago
CH
Administrateur de bureau
Cardinal Health Canada
Dorval, QC
- Full-time
Reporting to the Director of Operations, the ideal candidate will work closely with other team members to support them in various ongoing projects and daily activities, including schedule…
Added 19 mins ago
S
Produce - Clerk Produce
Sobeys
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Any other duties as assigned by the Store Manager
Added 19 mins ago
R-
Assistant Store Manager - Metral Place Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 19 mins ago
NN
Prevailing Wage & Apprenticeship Compliance Manager (m/f/d)
Nordex North America
Montreal, QC
- Full-time
…renewable energy a reality for the world. The Project Compliance Manager for Prevailing Wage and Apprenticeship will lead Nordex’s compliance efforts related to prevailing wage and…
Added 19 mins ago
MG
Western Canada Compliance Manager
MISTRAS Group
Calgary, AB
- Full-time
Operations Support & Training: Assist with project kickoff meetings, prequalification's, and Site-Specific Safety Plans (SSSPs). Supervise training and qualification records (including SNT…
Added 19 mins ago
BC
Manager of Subcontracts
Bechtel Corporation
Calgary, AB
- Contract
…from initial planning and investment, through start-up and…
Added 19 mins ago
SI
HACCP Advisor
Saputo Inc.
Calgary, AB
- Full-time
The HACCP Advisor is a key partner to the QC Manager in leading all food safety-related audits and inspections by providing leadership, coordination, and collaboration across departments…
Added 19 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Lasalle, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 19 mins ago
1
Office Manager - Brant Smiles Family Dentistry
123Dentist
Brantford, ON
- $70,000 to $80,000 CAD / year
- Full-time
The team at Brant Smiles Family Dentistry located in Brantford, ON are looking for a passionate, hard-working Office Manager on a full-time basis.

Reesink Canada

Service Advisor at Hepson Equipment

Brandon, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Join us at Hepson Equipment (a part of the Reesink Group)! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.

The Service Advisor acts as the central communication link between customers, technicians, and the Service Manager, ensuring exceptional customer service, accurate work order processing, and efficient coordination of service operations. This role supports both administrative and technical functions within the service department to keep operations running smoothly, safely, and in alignment with OEM programs and customer expectations.

Key Responsibilities

Customer Service & Communication Deliver exceptional customer service in person, over the phone, and via email.
Serve as the primary communication hub between customers, technicians, and the Service Manager.
Provide technical support and guidance to customers and technicians as needed.
Offer estimates to customers, obtain approvals, and keep customers informed throughout the service process.

Service Operations

Schedule and manage service appointments while ensuring timely follow-ups with customers and suppliers.
Work within OEM programs to follow service protocols and document service activity accurately.
Open, track, update, and close service work orders accurately and efficiently.
Participate in the prioritization of technician assignments and respond to urgent or high-priority service needs.
Ensure safe work practices are followed within the service environment.

Administrative & Financial Duties

Collect payments and assist with monitoring and following up on accounts receivable.
Maintain clear documentation, notes, and status updates on all ongoing work.
Assist with parts lookups, ordering, and inventory coordination as required.
Support overall shop organization and step in with additional duties to maintain smooth daily operations.

Qualifications

Excellent verbal and written communication skills - professional, clear, and solution-oriented.
Highly organized with strong attention to detail; able to manage multiple priorities in a fast-paced setting.
Strong computer and system navigation skills, including scheduling software and inventory systems.
Ability to read parts libraries, service manuals, and technical documentation.
Knowledge of agricultural equipment is a strong asset; Journeyman ticket or equivalent technical background is a strong asset.
Proactive, self-motivated, and collaborative approach to work.
Valid driver's licence required.
Willingness to work scheduled evenings or weekends for on-call duties as required.

Working Conditions

This role is performed in a combination of office, shop, and customer-facing environments, with exposure to noise, moving equipment, tools, and occasional outdoor conditions. Regular interaction with technicians, customers, suppliers, and service management is expected. Physical demands include sitting, standing, walking between office and shop, occasional lifting of up to 50 lbs, and frequent use of a computer and phone. Extended hours during peak seasons and on-call rotation may apply.

About Hepson Equipment

Hepson Equipment Inc. is your trusted authorized dealership serving the Brandon area. Our brands include Claas, Agrifac, JCB, Salford and other lines. As part of the Reesink Canada group - a subsidiary of the globally renowned Royal Reesink, established in 1786 - we are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in your new tractor or other agricultural equipment, our friendly and knowledgeable sales, financing, service and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. At Hepson, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.

What We Offer

Competitive Salary, comprehensive benefits: including health, dental, vision.
Registered Retirement Saving Plan contributions program
Ongoing professional development and training.
A positive, team-oriented work environment with a focus on employee success.

We value diversity and inclusion, strive for an equitable workplace where employees can be their authentic selves, and support the diverse people and communities we serve. We do not discriminate against applicants on any protected grounds.

Apply About employer

More about this job

Responsibilities

Serve as the main communication link between customers, technicians, and the Service Manager, providing customer support, estimates, updates, and technical guidance. Coordinate appointments and technician priorities, manage service work orders and documentation, support payments and parts activities, and help maintain safe, efficient shop operations.

Requirements

Applicants should have strong communication, organizational, computer, and multitasking skills, and be able to read parts libraries, service manuals, and technical documentation. Agricultural equipment knowledge and a journeyman ticket or equivalent technical background are strong assets; a valid driver's licence and availability for scheduled evening or weekend on-call duties are required.

Skills

Customer Service
Verbal and Written Communication
Service Scheduling
Work Order Processing
Technical Support
Organization
Attention to Detail
Multitasking
Computer and System Navigation
Parts Lookup
Inventory Coordination
Accounts Receivable
Agricultural Equipment Knowledge
Reading Technical Documentation
Teamwork

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Agricultural Equipment
Service Department
Customer Service
Service Advisor
Service Operations
Service Appointments
Service Work Orders
OEM Programs
Technician Scheduling
Technical Support
Parts Libraries
Service Manuals
Technical Documentation
Parts Lookup
Parts Ordering
Inventory Coordination
Accounts Receivable
Payment Collection
Safety Practices
On-Call Duties
Claas
Agrifac
JCB
Salford

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