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Added 6 mins ago
TA
Automotive Sales Consultant - Great Place To Work!
Trotman Auto Group
Comox, BC
- Full-time
Comox Valley Toyota is looking for motivated, competitive, and customer-focused people who want more than just another job.
Added 6 mins ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 6 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 6 mins ago
CO
Supervisor, Horticulture
City of Brampton
Brampton, ON
- Full-time
Oversee customer service requirements and handle any related complex issues; maintain a positive corporate image by ensuring prompt and accurate responses to both internal and external…
Added 6 mins ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…
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Communications Clerk
Health Sciences North
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Under the general direction of the Manager, IT Customer Service.
Added 6 mins ago
Information Technologist
Health Sciences North
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Under the general direction of the Manager, IT Customer Services.
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Health Sciences North
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Added 6 mins ago
Communications Clerk
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Added 6 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 6 mins ago
Assistant Cook
Winnipeg Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 6 mins ago
Unit Clerk - Children's Clinic
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Health Services, or Nurse in Charge and working as part of a multidisciplinary team, the incumbent:
Added 6 mins ago
Unit Clerk - Ambulatory Care
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 6 mins ago
Diagnostic Imaging Processing Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Coordinator, Manager, Director or designate in the Diagnostic Services portfolio, and while demonstrating a commitment to the Mission, Values and…
Added 6 mins ago
Primary Care Assistant - Minor Injury and Illness Clinic
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent…
Added 21 mins ago
Assistant Store Manager
Rogers Communications
Edmonton, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 36 mins ago
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Support Systems Engineer - NAMER
Ashby
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- Full-time
Hands-on experience implementing or administering a support ticketing system such as Zendesk, Salesforce Service Cloud, Intercom, Plain, Pylon, or a comparable platform. You’ve configured…
Added 36 mins ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 36 mins ago
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Shipping and Receiving Clerk - Night Shift Sunday - Wednesday
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- Full-time
Under supervision from a floor supervisor or manager, the Warehouse Clerk I provides clerical support to an area or shift of the operation. Responsibilities may vary by location but can…
Added 36 mins ago
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Vice President, Operations
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Work across the broader retail operation, supporting departments including building materials, hardware, flooring, cabinets, paint and customer service.
Added 36 mins ago
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Part Time Bridal Sales
David's Bridal
Hamilton, ON
- $16 to $25.8 CAD / hour
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 36 mins ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
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…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 36 mins ago
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Business Services Specialist
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Whitby, ON
- Full-time
The Service Durham- Service Strategy and Transformation team advances customer-focused service modernization through strategic planning, service design, process improvement and data-driven…
Added 36 mins ago
RP
Cosmetician
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Providing superior customer service, consultations, demonstrations, etc (i.e. make-up applications, skin care consultations, and fragrance demonstrations)

Reesink Canada

Service Writer - Prairie AG

AB, Canada
Blackfoot, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Join us at Prairie AG (a part of the Reesink Group)! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.

The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position requires someone who is highly motivated and a team player, ensuring the dealership surpasses customer expectations by completing required duties professionally and promptly. The Service Writer is responsible for the safe, effective, clean, organized, and professional performance of Service Department administrative functions at all times.

Key Responsibilities

Work Order & Administrative Support:

Prepare work orders for the Service Manager's, Supervisor's, or Manager's review and approval.
Participate in the administrative duties of the Service Department - field, shop internal, and warranty - as assigned.
Enter time and job stories onto work orders accurately and promptly.
Help achieve Work In Progress targets and close work orders after authorization from the Manager or Supervisor.
Maintain Service Department filing and ensure records are organized and accessible.
Prepare and file warranty claims for respective OEMs.

Customer Service & Communication

Answer calls coming into the Service Department.
Participate in the development and implementation of a customer-focused service philosophy within the department.
Participate in increasing revenues and customer service levels by helping improve service operation administrative processes.
Assist in dispatching technicians in the absence of the Service Manager or Supervisor.

Payroll & Financial Processing

Enter time for payroll, have it reviewed by the Manager or Supervisor, and submit it to payroll on time.
Process expenses for technicians and ensure proper GL coding for purchases.
Maintain the HWIN process as the shop administrator.

Other Duties

Perform other duties and projects as assigned by the Service Manager or Supervisor.

Qualifications

Experience in a similar role in Agricultural or comparable industry an asset.
Exceptional organizational skills.
Excellent written and oral communication skills.
Proficient time management skills.
Strong customer service skills, both on the phone and in person.
Good knowledge of financials to assist with customer account issues.
Excellent multitasking skills.

Working Conditions

Work is primarily performed in an office environment within the Service Department, with frequent interaction with customers, technicians, and suppliers requiring strong interpersonal skills. This role may involve standing for extended periods, occasionally lifting light to moderate weights up to 25 lbs, and climbing stairs to access the office. Much of the workday is spent on the phone or computer. Flexible working hours, including occasional weekends and evenings, may be required.

About Prairie AG

Prairie AG is your trusted authorized dealership, proudly Vegreville, Lloydminster, Battlefords and surrounding areas. Our brands include Kubota, Claas, JCB, Seedmaster, Horsch, and other short lines. As part of the Reesink Canada group - a subsidiary of the globally renowned Royal Reesink, established in 1786 - we offer a wide selection of new and pre-owned agricultural and construction equipment. Our knowledgeable, friendly team is dedicated to delivering exceptional service at every step, from helping you choose the right equipment to providing expert maintenance and customization. At Prairie AG, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.

What We Offer

Competitive Salary, comprehensive benefits: including health, dental, vision.
Registered Retirement Saving Plan contributions program
Ongoing professional development and training.
A positive, team-oriented work environment with a focus on employee success.

We value diversity and inclusion, strive for an equitable workplace where employees can be their authentic selves, and support the diverse people and communities we serve. We do not discriminate against applicants on any protected grounds.

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More about this job

Responsibilities

Prepare and maintain work orders, service records, warranty claims, payroll entries, and technician expenses while supporting the Service Manager and department operations. Respond to customer calls, assist with technician dispatching when needed, and help improve service processes and customer satisfaction.

Requirements

Experience in a similar role in agriculture or a comparable industry is an asset, along with strong organizational, communication, time-management, customer-service, financial, and multitasking skills. The role requires frequent interaction with customers, technicians, and suppliers, and may involve occasional evenings or weekends and light to moderate lifting.

Skills

Work Order Administration
Organizational Skills
Written Communication
Oral Communication
Time Management
Customer Service
Financial Knowledge
Multitasking
Warranty Claims Processing
Payroll Processing
Expense Processing
General Ledger Coding
Recordkeeping
Technician Dispatching
Agricultural Equipment Industry Knowledge

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Construction Equipment
Service Department
Work Orders
Work in Progress
Warranty Claims
OEM
Customer Service
Service Operations
Technician Dispatching
Payroll
Expense Processing
General Ledger Coding
HWIN Process
Filing and Recordkeeping
Kubota
Claas
JCB
Seedmaster
Horsch

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