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Added 1 hour ago
C
Manager / Senior Manager Key Accounts - Aerospace (ER&D)
Cyient
Montreal, QC
- Full-time
The Senior Manager Key Accounts will assume responsibility for the sales of services and system solutions in the Aerospace industry, with a primary focus on a major aircraft engine OEM…
Added 1 hour ago
GI
Business Development Manager
GrowCap Inc
Toronto, ON
- Full-time
We’re seeking a Business Development Manager to own the pipeline, drive revenue, and
Added 2 hours ago
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Engineering Manager, Services
Slice
Canada
- Full-time
…our platform. We are looking for a high-agency Engineering Manager who can identify the most valuable problems, turn ambiguity into clear direction, and build a team capable of delivering…
Added 2 hours ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role.
Added 3 hours ago
SH
Floor Manager
Starwood Hotels
Mayfair, SK
- Full-time
We’re looking for a Floor Manager to join our passionate Food & Beverage team. You’ll be the driving force behind seamless daily operations, ensuring our guests enjoy an exceptional dining…
Added 3 hours ago
NB
Associate
National Bank of Canada
Saint-Félicien, QC · St-Félicien, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
NB
Associate
National Bank of Canada
Victoriaville, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Mississauga, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
NB
Associate
National Bank of Canada
Richmond, BC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 4 hours ago
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Maintenance Manager Trainee
Penske
Boucherville, QC
- Full-time
…are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn…
Added 4 hours ago
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District Financial Manager
Penske
Delta, BC
- Full-time
This position will provide financial and operational leadership for the district, and is designed to give the District Manager the support necessary to engage more effectively with…
Added 4 hours ago
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Maintenance Coordinator
Penske
Saskatoon, SK
- Full-time
2 years+ experience in customer service and operations experience required
Added 7 hours ago
CC
Student, Technical Support
Cameco Corporation
Saskatoon, SK
- Full-time
Reporting to the Manager, IT Services, you will join a high-energy, customer-focused Client Services team, providing IT support and technology services.
Added 7 hours ago
VR
Manager, Finance & Business Operations
voestalpine Railway Systems Nortrak
Richmond, BC
- $95,000 to $120,000 CAD / year
- Full-time
Our skilled, motivated and results-driven people underpin our success, living our values of Respect, Responsibility, Curiosity, Courage, Passion and Diversity. Together, we share…
Added 7 hours ago
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Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 7 hours ago
R
Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
The Pricing Manager is responsible for managing day-to-day pricing operations and supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team…
Added 7 hours ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 7 hours ago
C
Senior Manager, Complex Accounting-EN
CAE
Montreal, QC
- Full-time
…simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more…
Added 7 hours ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, IT Customer Services.
Added 7 hours ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, IT Customer Services.
Added 8 hours ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
…rewarding career at Rogers and be a driving force behind our success…
Added 8 hours ago
Assistant Store Manager
Rogers Communications
Edmonton, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…

Reesink Canada

Service Writer - Prairie AG

AB, Canada
Blackfoot, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Join us at Prairie AG (a part of the Reesink Group)! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.

The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position requires someone who is highly motivated and a team player, ensuring the dealership surpasses customer expectations by completing required duties professionally and promptly. The Service Writer is responsible for the safe, effective, clean, organized, and professional performance of Service Department administrative functions at all times.

Key Responsibilities

Work Order & Administrative Support:

Prepare work orders for the Service Manager's, Supervisor's, or Manager's review and approval.
Participate in the administrative duties of the Service Department - field, shop internal, and warranty - as assigned.
Enter time and job stories onto work orders accurately and promptly.
Help achieve Work In Progress targets and close work orders after authorization from the Manager or Supervisor.
Maintain Service Department filing and ensure records are organized and accessible.
Prepare and file warranty claims for respective OEMs.

Customer Service & Communication

Answer calls coming into the Service Department.
Participate in the development and implementation of a customer-focused service philosophy within the department.
Participate in increasing revenues and customer service levels by helping improve service operation administrative processes.
Assist in dispatching technicians in the absence of the Service Manager or Supervisor.

Payroll & Financial Processing

Enter time for payroll, have it reviewed by the Manager or Supervisor, and submit it to payroll on time.
Process expenses for technicians and ensure proper GL coding for purchases.
Maintain the HWIN process as the shop administrator.

Other Duties

Perform other duties and projects as assigned by the Service Manager or Supervisor.

Qualifications

Experience in a similar role in Agricultural or comparable industry an asset.
Exceptional organizational skills.
Excellent written and oral communication skills.
Proficient time management skills.
Strong customer service skills, both on the phone and in person.
Good knowledge of financials to assist with customer account issues.
Excellent multitasking skills.

Working Conditions

Work is primarily performed in an office environment within the Service Department, with frequent interaction with customers, technicians, and suppliers requiring strong interpersonal skills. This role may involve standing for extended periods, occasionally lifting light to moderate weights up to 25 lbs, and climbing stairs to access the office. Much of the workday is spent on the phone or computer. Flexible working hours, including occasional weekends and evenings, may be required.

About Prairie AG

Prairie AG is your trusted authorized dealership, proudly Vegreville, Lloydminster, Battlefords and surrounding areas. Our brands include Kubota, Claas, JCB, Seedmaster, Horsch, and other short lines. As part of the Reesink Canada group - a subsidiary of the globally renowned Royal Reesink, established in 1786 - we offer a wide selection of new and pre-owned agricultural and construction equipment. Our knowledgeable, friendly team is dedicated to delivering exceptional service at every step, from helping you choose the right equipment to providing expert maintenance and customization. At Prairie AG, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.

What We Offer

Competitive Salary, comprehensive benefits: including health, dental, vision.
Registered Retirement Saving Plan contributions program
Ongoing professional development and training.
A positive, team-oriented work environment with a focus on employee success.

We value diversity and inclusion, strive for an equitable workplace where employees can be their authentic selves, and support the diverse people and communities we serve. We do not discriminate against applicants on any protected grounds.

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More about this job

Responsibilities

Prepare and maintain work orders, service records, warranty claims, payroll entries, and technician expenses while supporting the Service Manager and department operations. Respond to customer calls, assist with technician dispatching when needed, and help improve service processes and customer satisfaction.

Requirements

Experience in a similar role in agriculture or a comparable industry is an asset, along with strong organizational, communication, time-management, customer-service, financial, and multitasking skills. The role requires frequent interaction with customers, technicians, and suppliers, and may involve occasional evenings or weekends and light to moderate lifting.

Skills

Work Order Administration
Organizational Skills
Written Communication
Oral Communication
Time Management
Customer Service
Financial Knowledge
Multitasking
Warranty Claims Processing
Payroll Processing
Expense Processing
General Ledger Coding
Recordkeeping
Technician Dispatching
Agricultural Equipment Industry Knowledge

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Construction Equipment
Service Department
Work Orders
Work in Progress
Warranty Claims
OEM
Customer Service
Service Operations
Technician Dispatching
Payroll
Expense Processing
General Ledger Coding
HWIN Process
Filing and Recordkeeping
Kubota
Claas
JCB
Seedmaster
Horsch

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