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Refresco

Mgr Quality Assurance

Calgary, AB, T2C 2V2, Canada

Job type: Full-time
Experience: · Minimum 5 years of direct management experience in Quality within a manufacturing environment
Posting language: English
Posted: Sep 23, 2026

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Original job description

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Summary Description:

Reporting to the Plant Manager, the Manager of Quality Assurance/SQF Practitioner oversees the quality assurance department with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met.

Key Accountabilities:

The following are essential duties and responsibilities for this position:

· Responsible for direct management of all Quality Assurance associates.

· Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.

· Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.

· Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.

· Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.

· Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.

· Champion internal audit process through continuous improvements, shared best practices, and teamwork.

· Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.

· Oversee development, implementation, review and maintenance of SQF program.

· Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.

· Responsible to ensure that all SQF documents are safely stored, maintained and accessible.

· Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.

· Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.

· Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.

· Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.

· SQF Practitioner for the Calgary facility.

Skills/Qualifications:

· Experience in Food/ Beverage Manufacturing preferred

· Proficient in Excel, Word, SAP and Power Point

· Ability to analyze and solve problems, results oriented

· Organized and detail oriented, adaptable to change

· Excellent interpersonal and communication skills, verbal and written

Education and Experience:

· BS Degree or Engineering preferred.

· Minimum 5 years of direct management experience in Quality within a manufacturing environment

· SQF Practitioner certification preferred.

· Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.

· Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry

Working Conditions: · Physical-Continuously standing or walking. · Visual/Sensory-This position requires regular need to give moderate attention with one or two senses at a time. · Work environment- Work and environment are very repetitive. · Mental Stress- There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.

Join Refresco TODAY and enjoy a rewarding CAREER!  

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages Canada, Inc. Refresco Beverages, Canada Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages Canada, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.

As part of our commitment to efficiency and fairness in the hiring process, we utilize artificial intelligence (AI) technologies to assist in evaluating applications. AI may be used to analyze qualifications, match skills with job requirements, and support decision-making. However, all hiring decisions involve human oversight to ensure a fair and comprehensive assessment of candidates.

Refresco Beverages Canada, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, province, or local law.

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More about this job

Responsibilities

Lead the plant's Quality Assurance department, managing staff and quality operations across laboratory testing, water treatment, syrup blending, sanitation, raw materials, and finished products. Maintain food safety and quality programs, regulatory and SQF compliance, audits, documentation, corrective actions, and a safe, efficient working environment.

Requirements

A bachelor's degree is preferred, along with at least five years of direct Quality management experience in manufacturing. Food or beverage manufacturing experience, SQF Practitioner certification, HACCP training and implementation experience, knowledge of food safety regulations, and proficiency with Excel, Word, SAP, and PowerPoint are preferred or required qualifications.

Skills

Quality Assurance Management
Food Safety
Food Quality
SQF
HACCP
Regulatory Compliance
GMP
Internal Auditing
Corrective Action
Root Cause Analysis
Laboratory Management
SOP Development
Resource Management
Problem Solving
Communication
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Food Safety
Food Quality
SQF Code
SQF Practitioner
CFIA
FDA
HACCP
GMP
OHSA
Quality Management Systems
Food Safety Plan
Food Quality Plan
Internal Audits
Corrective Actions
Root Cause Analysis
Standard Operating Procedures
Laboratory Management
Microbiology
Water Treatment
Syrup Blending
Sanitation
Raw Materials
Manufacturing
SAP
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Regulatory Compliance
Collective Bargaining Agreement

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