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Added 4 hours ago
SN
Seasonal Team Member, CrossIron Mills
Saje Natural Wellness | Retail
AB · Rocky View County, Alberta
- Contract
…individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.</p><p>At Saje, you’ll connect with a dynamic community…
Added 5 hours ago
LD
Stocking Team Member / Casual
London Drugs Limited
Chilliwack, BC
- $18.25 to $21.04 CAD / hour
- Other
The Stock Service team members will be responsible for moving items between sales and stock areas, cleaning store surfaces, and other Stock Service related duties, as required. This team is…
Added 5 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
The Sales engineering internship will focus on a variety of sales and customer related engineering tasks in a fast-paced environment. The ideal candidate is currently in a mechanical-or…
Added 7 hours ago
KS
Retail Contingent
kate spade new york
AB · Ksny Edmonton
- Part-time
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 7 hours ago
KS
Temporary Sales Associate-5
kate spade new york
AB · Ksny Edmonton
- Part-time
…suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into…
Added 12 hours ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for…
Added 12 hours ago
LD
TECH Specialist
London Drugs Limited
Prince George, BC
- $18.25 to $21.58 CAD / hour
- Other
The job of a London Drugs TECH Specialist is to provides sales assistance to our customers in all technical areas of the store including Computers, Audio Visual Equipment, Mobile Phones,…
Added 13 hours ago
WB
Lead Product Sales
Whistler Blackcomb
Whistler, BC
- Temporary
2+ years’ experience in customer service or ticket sales required
Added 13 hours ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!
Added 13 hours ago
FT
Inside Sales Representative, Val Caron
Fountain Tire
Sudbury, ON · Val Caron, ON
- Other
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Added 13 hours ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Added 13 hours ago
LH
Représentant(e) aux ventes internes
Lifestyle Home Products
Remote, Canada
- Full-time
- Remote
…courriel. Nous recherchons une personne motivée, axée sur le service à la clientèle et reconnue pour ses excellentes aptitudes en communication et en…
Added 14 hours ago
BP
Cashier
Bass Pro Shops
Calgary, AB
- Part-time
Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 15 hours ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Pickering, ON
- Full-time
Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring In-Store Brand Ambassadors across Canada to represent one of the…
Added 15 hours ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Toronto, ON · Scarborough, Ontario
- Full-time
Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring Retail Sales Consultant across Canada to represent one of the country's…
Added 15 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · BC · West Vancouver Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 hours ago
TH
Merchandising Associate Part Time (SAINT JOHN)
The Home Depot
Saint John, NB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 16 hours ago
WC
Inside Sales/Delivery Driver
White Cap
Burlington, ON
- Full-time
Responsible for providing exceptional customer service and generating new sales opportunities. Respond to customer order and quotation requests, over the counter, and received via outside…
Added 16 hours ago
WG
Inside Sales Representative (Lloydminster, AB)
Wolseley Group
Lloydminster, SK
- Full-time
Join the Lloydminster location as an Inside Sales Representative, where you'll provide exceptional customer service, prepare quotations, process orders, and support branch operations. We're…
Added 16 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Capilano Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 17 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 17 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 18 hours ago
KS
Temporary Associate
kate spade new york
Mississauga, ON · Toronto, ON · Ksny Toronto Asc
- Part-time
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 18 hours ago
KS
Temporary Cashier
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
The Cashier plays a key role in delivering exceptional customer experience at Coach. This position ensures efficient, friendly service at the cashwrap while maintaining operational accuracy…

Refrigerative Supply Limited

Branch Manager

Surrey, BC, V3W 3B2, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

RSL’S story:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, twenty-three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision
To be the environment that inspires excellence and trust within our community.

RSL Values
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work
At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for six consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Scope of the position

The Branch Manager provides leadership and support for all aspects of the Branch: incorporating sound business management practices; mentoring sales staff; accountability for assets, budgets, profitability, and personnel; adherence to company policies; implementation of safe work practices; support of sales efforts and maintaining the desired level of service to both external and internal customers.

Duties and Responsibilities

Sales & Marketing

Increase Refrigerative Supply’s share across local markets and sustain profitable business growth.
Forecast, develop and execute strategic business and sales plans. Work with channel managers to develop strategy on key product categories.
Lead Branch efforts to identify, secure, and retain customers by actively networking with community businesses; professional leadership; establishing relationships that enhance the reputation of RS and the Branch.
Call on key customers, build relationships and look for opportunities.
Adhere to account management principles and identify and pursue opportunities. Ensure the development and maintenance of strategic sales plans and provide leadership to the Inside and Outside Sales Representatives.
Support marketing initiatives and ensure sales team does the same.
Work with marketing and channel managers to come up with programs to grow sales within the region.
Build and maintain a climate of excellence. Set the example for team members to provide high-quality, cost-efficient, customer-directed service and meet or exceed Branch performance targets.
Monitor customer satisfaction and takes action to address satisfaction issues promptly and decisively.
Manage the schedule and participate in the company’s after-hour business, On Call.

Operations

Provide effective inventory control and logistics management methods to ensure the Branch leverages the efficiencies of all aspects of its business to maximize profit and customer satisfaction.
Manage and capitalize on Branch assets and resources (people, financial, and material)
to achieve business objectives.
Oversee the administrative procedures related to sales, people and culture, logistics, and operations following the policies, standards, and values of Refrigerative Supply.
Ensure that all documentation and paperwork is submitted to Head office in a timely fashion.
Ensures a clean and safe work environment for both customers and staff.
Act and manage the Branch with honesty and integrity, following the highest ethical standards; complies with all local, Provincial, and Federal regulations.

Team Management

Provide leadership in developing employees according to People and Culture policies and standards, including coaching and motivating employees by providing effective feedback and training.
Hold monthly branch meetings to communicate key issues and address employee operational concerns.
Provide an atmosphere of teamwork among employees.
Working closely with the People and Culture team; recruiting, interviewing, and hiring staff personnel for openings in sales and warehouse positions.
Monitor job performance to ensure employees meet or exceed Refrigerative Supply’s standards of excellence.

Competencies and Qualifications

2-5 years of HVAC branch management experience preferred.
HVAC/R Technical experience is required.
Progressive sales and operational experience with a proven track record of success.
Strong customer service experience and superior relationship-building skills.
Experience in a lead or supervisory role with responsibility for the productivity or development of others is an asset.
Post-secondary degrees and/or supplementary courses are an asset.
Excellent analytical, written, communication, and organizational skills.
Working knowledge of Word, Excel, and Outlook.
Driver’s license.
Access to own vehicle.

About us:.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

RSL is an entrepreneurial company - we don't micromanage.
Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
Annual Bonus Program
Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.
3 personal obligation days.
Wellness Account.
Stay healthy with our rich benefits package.
Protect your future with our Registered Retirement Savings Plan.
Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace.

Apply About employer

More about this job

Responsibilities

The Branch Manager is responsible for overseeing all aspects of branch operations, including sales strategy, inventory management, and financial performance. They also provide leadership, coaching, and training to staff to ensure high-quality customer service and adherence to company standards.

Requirements

Candidates should have 2-5 years of HVAC branch management experience and technical HVAC/R knowledge. A proven track record in sales and operations, along with strong leadership and relationship-building skills, is required.

Skills

Branch management
HVAC/R technical knowledge
Strategic sales planning
Inventory control
Logistics management
Team leadership
Staff coaching
Relationship building
Budget management
Customer service
Analytical skills
Communication skills
Organizational skills
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Annual bonus program
Vacation entitlement
Personal obligation days
Wellness account
Health benefits package
Employee assistance program
Professional development funding

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Refrigeration
Branch Management
Sales Strategy
Inventory Control
Logistics
Business Management
Strategic Planning
Customer Satisfaction
Team Leadership
Personnel Management
Account Management
Operations Management
Budgeting
Profitability
Safety Compliance
Professional Development
Relationship Building
Networking
Microsoft Office

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