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Added 8 hours ago
P
Store Manager-Devonshire Mall
Pandora
Windsor, ON
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 8 hours ago
F
Creative Director
Foundation
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
…Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers, designers, editors and producers sit in those pods. The Head of Paid Media, the…
Added 8 hours ago
RO
Food & Beverage Receiver
Resorts of the Canadian Rockies
Golden, BC
- Full-time
Track and account for all invoices and shipping receipts and work with F&B Manager to communicate with suppliers when needed
Added 8 hours ago
RC
Recreation Aide
Retirement Concepts
White Rock, BC
- $31.64 CAD / hour
- Temporary
Assists in the development of recreation and leisure services including program research development, implementation and evaluation.
Added 8 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
Stay current with best practices through continuous learning and professional development.
Added 8 hours ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
BAT PAKISTAN IS LOOKING FOR INDUSTRIAL RELATIONS MANAGER - AKF
Added 8 hours ago
RC
Service Writer - Prairie AG
Reesink Canada
AB · Blackfoot, AB
- Full-time
The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position…
Added 8 hours ago
NS
Patient Access Navigator - Wellness Courts - Mental Health and Addictions
Nova Scotia Health Authority
Kentville, NS
- Full-time
Reporting to the Manager, Mental Health and Addictions (MHA) Program, the Patient Access Navigator supports the Bridgewater and Kentville Wellness Courts by providing navigation, advocacy,…
Added 8 hours ago
MG
Mental Health Clinician/Social Worker II
Michael Garron Hospital
Toronto, ON
- Full-time
…teams to advance your clinical competencies through ongoing program based and corporate educational and professional development…
Added 8 hours ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 8 hours ago
RS
VRF & Ductless Technical Support Representative
Refrigerative Supply Limited
Abbotsford, BC · Burnaby, BC · Coquitlam, BC · Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
…technical support lead/trainer for ongoing training and skill…
Added 8 hours ago
IH
Project Manager | Capital Projects Delivery
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is looking for an experienced Project Manager, Capital Projects Delivery to join our team on a full time permanent basis.
Added 8 hours ago
IH
Coordinator | Central Functions
Interior Health Authority
Kelowna, BC
- Full-time
In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required…
Added 8 hours ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Create new Jobs in Construction Manager and maintain accurate and consistent files and documentation.
Added 8 hours ago
O
Vehicle Inspection Specialist
OPENLANE
Brampton, ON
- Contract
…related automotive operations role. Reporting to the Operations Manager and accountable to the Vehicle Inspection Team Lead, the VIS is responsible for completing inspections using our…
Added 8 hours ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
Provides leadership and direction to assigned initiatives, including the development of teams or working groups as needed, for priority IH and provincial surgical strategy implementation,…
Added 8 hours ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 9 hours ago
SU
Corporate Security Officer (CSO) , Canada
Saab UK
Ottawa, ON
- Full-time
You will be responsible for establishing and maintaining a comprehensive security program covering personnel, physical, information, and industrial security, as well as crisis management…
Added 9 hours ago
SC
Sales Associate
Staples Canada
Camrose, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 9 hours ago
SR
Sales Associate
Staples Retail
Yellowknife, NT
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 9 hours ago
PH
Privacy and Security Analyst, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a…
Added 9 hours ago
CH
Winter 2026/27 - First Cook
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 9 hours ago
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Winter 2026/27 - Hospitality Services - CMH Purcell
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 9 hours ago
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Facilities Maintenance Technician - Bugaboos
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 9 hours ago
M
Building Manager
Morguard
Mississauga, ON
- Full-time
A comprehensive, competitive benefits program that promotes health and wellness.

Refrigerative Supply Limited

VRF & Ductless Technical Support Representative

Abbotsford, BC, V2T 6W3, Canada
Burnaby, BC, V5C 4G2, Canada
Burnaby, BC, V5J 0E1, Canada
Burnaby, BC, V5J 3J8, Canada
Coquitlam, BC, V3K 6C2, Canada
Langley (District), BC, Canada
Vancouver, BC, V5Y 1C2, Canada
Langley, BC, V2Y 3G9, Canada

The target salary range for this position is $85,000 -$100,000 per annum. · Full-time

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Job details

Pay: The target salary range for this position is $85,000 -$100,000 per annum.
Job type: Full-time
Experience: Minimum of 5 years of HVAC technical experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

RSL’S story:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Twenty-Three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision
To be the environment that inspires excellence and trust within our community.

RSL Values
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work
At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for Six consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Scope of the position

As a VRF & Ductless Technical Support member, you will perform technical support & training that includes the installation, maintenance, and repair of ductless heat pump systems. You will respond to customer inquiries and service requests promptly and professionally. Additionally, you will collaborate with the technical support lead/trainer for ongoing training and skill development.

Duties and Responsibilities

Technical Support

Diagnose and resolve technical issues reported by customers.
Manage and track issues using the provided ticketing system.
Collect and analyze recorded data from technicians and customers to identify areas of concern.
Maintain accurate records of service activities, work performed.
Collaborate with manufacturers, the warranty department, and the branch manager regarding requests for unit replacement. Escalate to the Lead Technician for approval when necessary.
Participate in ongoing training sessions to stay current with industry trends and product updates.
Participate in team meetings, uphold consistent communication, and engage in manufacturer cadence calls to establish and enhance internal communication and collaboration effectively.
Review recorded Data from contractors with RSL lead tech support staff.

Warranty Support

Collect all required data and information on Ductless unit replacement requests working with Warranty Department, Branch staff, and Contractors.

Jobsite Visit

Obtain a filled-out jobsite request form from customer or contractor.
Conduct jobsite visits to assist contractor with troublesome jobs.
Completed a comprehensive jobsite report (including pictures, recommendations, and conclusion)

Customer Satisfaction

Ensure timely and effective resolution of customer issues to enhance overall satisfaction.
Provide clear and concise communication to customers regarding service processes and timelines.

Training and Development

Participate in regular training sessions to enhance your technical skills and product knowledge.
Collaborate with manufacturers to ensure your product training sessions and certifications are up to date.

Competencies and Qualifications

Ability to travel.
Must have excellent knowledge of Ductless systems design and application.
Minimum of 5 years of HVAC technical experience.
Journeyman certificate required or equivalent.
Must have demonstrated HVAC-related troubleshooting skills.
Demonstrated ability to influence the market at key levels.
Excellent initiative, and interpersonal communication skills.
Provide excellent customer service.
Always represent Refrigerative Supply in a professional manner.
Understand basic inventory, warehousing, and stocking procedures.
Ability to handle multiple tasks, energetic and self-motivated.
Work efficiently in a fast-paced work environment.
Must be able to use a computer and all software (web-based or otherwise) provided by management and our suppliers. Examples include Microsoft Office and PowerPoint presentations, manufacturer/supplier programs, and websites.

About Us:

The target salary range for this position is $85,000 -$100,000 per annum. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

RSL is an entrepreneurial company - we don't micromanage.
Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
Annual Bonus Program
Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.
3 personal obligation days.
Wellness Account.
Stay healthy with our rich benefits package.
Protect your future with our Registered Retirement Savings Plan.
Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace.

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More about this job

Responsibilities

The representative will provide technical support, training, and troubleshooting for VRF and ductless heat pump systems. They are also responsible for conducting jobsite visits, managing warranty requests, and maintaining accurate service records.

Requirements

Candidates must have a minimum of 5 years of HVAC technical experience and hold a Journeyman certificate or equivalent. Strong troubleshooting skills and the ability to travel to various job sites are essential for this role.

Skills

HVAC technical support
Ductless system design
Troubleshooting
Technical training
Customer service
Data analysis
Warranty management
Jobsite reporting
Microsoft Office
PowerPoint
Inventory management
Communication skills
Time management
Technical documentation

Benefits

Annual bonus program
Professional development fund
Vacation entitlement
Personal obligation days
Wellness account
Health benefits package
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

HVAC
VRF
Ductless
Heat pump
Technical support
Journeyman
Troubleshooting
Warranty
Jobsite visit
Microsoft Office
PowerPoint
Inventory
Warehousing
Customer satisfaction
Training
Refrigeration
Installation
Maintenance
Repair

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