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Added 12 mins ago
CS
Bilingual Communications and Marketing Coordinator
Conseil scolaire FrancoSud
Calgary, AB
- Full-time
Supervision and Collaboration with the Communications Officer
Added 27 mins ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The…
Added 42 mins ago
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Information Security Program Manager
Jobgether
Canada
- Full-time
…with recognized security frameworks. Your expertise will also support business continuity planning, security awareness initiatives, and continuous improvement. This is an opportunity to…
Added 2 hours ago
Senior Manager, Logistics
Phantom Screens
Abbotsford, BC
…including domestic, USA and international shipments. You will support both Phantom manufacturing sites and give strategic and tactical support to Rolltec Shading in…
Added 2 hours ago
RH
Corporate Paralegal
Robert Half
Vancouver, BC
- $90,000 to $115,000 CAD / year
- Full-time
Support financings, real estate transactions and M&A.
Added 3 hours ago
S
Reservoir Simulation Consultant
SLB
Calgary, AB
- Full-time
Provide technical support to customers throughout the sales and service delivery process, troubleshooting reservoir engineering and simulation challenges and recommending practical…
Added 3 hours ago
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Non-Profit Portfolio Manager
BC Housing
Burnaby, BC
- Full-time
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Added 4 hours ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Operations Control Centre (OCC) team, where effective coordination and real-time operational support help ensure accurate passenger processing and reliable flight departures…
Added 5 hours ago
MO
Communications Dispatcher
Municipality of Strathroy-Caradoc
Strathroy, ON
- Part-time
Monitors units, assesses calls for service, and responds to radio calls on the radio system by operating and responding to all the talk groups on the systems, including all police…
Added 5 hours ago
FA
Passenger Recovery Coordinator
Flair Airlines
Toronto, ON
- Full-time
…accommodations, meals, transportation, and accessibility or special-service requirements. The role works closely with Airports and other operational teams to support timely decisions, clear…
Added 5 hours ago
CU
Full Stack Web/Multimedia/Mobile Developer
Carleton University
Ottawa, ON
- Other
The incumbent works under the management of the Information Technology Officer, and receives direction from the Faculty of Science’s Manager, Administrative Services. As a…
Added 5 hours ago
LW
Compliance Officer
Leith Wheeler Investment Counsel Ltd. | Leith Wheeler Conseils en investissements
Vancouver, BC
- Full-time
We are seeking an experienced Compliance Officer to add to our compliance team in Vancouver or Toronto. You will be responsible for marketing and advertising reviews, portfolio monitoring,…
Added 5 hours ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 5 hours ago
A
Senior Director, Product & Platform Trust
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Chief Trust Officer, you will influence product and engineering strategy across a highly distributed, matrixed organization. Success in this role means building trusted…
Added 6 hours ago
TT
Secretary to Chief and Council
Tk̓emlúps te Secwépemc
Kamloops, BC
- Internship
…secretarial tasks to ensure the Chief and Council has full support from the administrative department. This includes the coordination, preparation, completion of specialized correspondence…
Added 6 hours ago
BF
Terminal Attendant
BC Ferries
Gibsons, BC
- Internship
At BC Ferries, our people are at the heart of delivering safe and reliable service along 1,600 km of coastline. Every day, we connect communities and move tens of thousands of passengers…
Added 6 hours ago
CB
City of Kelowna - Outdoor Sheltering Enforcement Officer closing date November 3rd
Commissionaires BC
Kelowna, BC
- Part-time
Support on-site service providers in managing situations requiring security presence.
Added 6 hours ago
LP
Police Records Integrity Technician (12 months Term relief) INTERNAL
Lethbridge Police Service
Lethbridge, AB
- Full-time
The Lethbridge Police Service is currently accepting applications for a term-relief position as a Police Records Integrity Technician in the Records Management Section. The Police Records…
Added 6 hours ago
TM
Asst Contr & Sr Mgr Acct&Repo
Toronto Metropolitan University
Toronto, ON
- Full-time
…Client-focused And Collaborative Group Reporting To The Chief Financial Officer. The Financial Services Team Are Guided By Principles Of Transparency And Accountability In Their Endeavour…
Added 6 hours ago
H(
Administrative Assistant, Real Estate
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $58,000 to $91,000 CAD / year
- Full-time
…external partners (e.g. property and asset managers, law firms) to support the needs of the Real Estate team; including working closely with the legal team to manage Real Estate’s master…
Added 6 hours ago
Licensed Customs Broker
Charger Logistics Inc
Brampton, ON
Lead launch readiness and the Canadian brokerage licence application, coordinating with Charger leadership and legal support. Serve as Qualified Officer following eligibility verification…
Added 6 hours ago
Customs Brokerage Qualified Officer / Customs Manager
Charger Logistics Inc
Brampton, ON
Lead launch readiness and the Canadian brokerage licence application, coordinating with Charger leadership and legal support. Serve as Qualified Officer following eligibility verification…
Added 6 hours ago
S
Director, Compliance
Sagard
Toronto, ON · Montreal, QC
- Full-time
…team, with a trajectory to transition into the Chief Compliance Officer (CCO) for a business line or registrant over time.The ideal candidate will…
Added 6 hours ago
CO
Community Peace Officer - 18-month Contract
County of Grande Prairie No. 1
Clairmont, AB
- Contract
…quality of life in safe, viable communities. As a Community Peace Officer, you will help to promote our vision and values by enforcing select provincial statutes and municipal bylaws to…
Added 7 hours ago
GO
Land Registration Officer
Government of Nova Scotia
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and…

Region of Waterloo

Operations Assistant (Transportation)

Cambridge, ON, Canada

Job Number: 5050 Job Type: Full-Time Vacancy Reason: Backfill Location: 100 Maple Grove Rd - Regional Operations Centre Job Category: Transportation Number of Positions: 1 Department: Operations Administration Division: Transportation Services Hours of Work: 35 Work Schedule: On-site, Monday-Friday, 7:00am-3:00pm Union: CUPE 1883 Grade: CUPE 1883 Grade 005 Salary Range: $28.84-$32.64 per hour Posting Date: October 27, 2026 at 12:00am · Full-time

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Job details

Pay: Job Number: 5050 Job Type: Full-Time Vacancy Reason: Backfill Location: 100 Maple Grove Rd - Regional Operations Centre Job Category: Transportation Number of Positions: 1 Department: Operations Administration Division: Transportation Services Hours of Work: 35 Work Schedule: On-site, Monday-Friday, 7:00am-3:00pm Union: CUPE 1883 Grade: CUPE 1883 Grade 005 Salary Range: $28.84-$32.64 per hour Posting Date: October 27, 2026 at 12:00am
Job type: Full-time
Positions available: 1
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Number: 5050
Job Type: Full-Time
Vacancy Reason: Backfill
Location: 100 Maple Grove Rd - Regional Operations Centre
Job Category: Transportation
Number of Positions: 1
Department: Operations Administration
Division: Transportation Services
Hours of Work: 35
Work Schedule: On-site, Monday-Friday, 7:00am-3:00pm
Union: CUPE 1883
Grade: CUPE 1883 Grade 005
Salary Range: $28.84-$32.64 per hour
Posting Date: October 27, 2026 at 12:00am

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

Taking only what we need
Leaving some for others
Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Provides dispatch response services for Transportation Operations; administrative, financial, and clerical support to Transportation Operations management and staff; and frontline customer service as a receptionist for the Operations Centre.

Duties/Responsibilities

Performs telephone, front counter, and email reception. Creates entries into Customer Service module (Lagan). Receives and processes incoming requests from Service First Call Centre via same. Logs incoming field service requests in infrastructure management system (Hansen). Redirects requests to appropriate Operations supervisor or field staff. Updates with action taken and closes when work has been completed.
Serves as dispatcher for Transportation Operations. Receives and relays messages with field staff, and external contacts (e.g., emergency services). Prepares and maintains detailed Hansen entries regarding transactions. Documents winter operations activities in database (e.g., on/off time, actions required). Assists Area Supervisors in calling staff for scheduled overtime as needed and documenting responses. Communicates with drivers regarding road conditions and police requests for salting or snow removal. Dispatches Transportation Operations staff to respond to traffic signal malfunctions and for traffic sign maintenance.
Coordinates the Ontario One Call utility locate system for the Region. Receives locate requests, checks location with GIS to verify underground plant details, provides clearance, and arranges field locates, as required.
Receives and processes sign requests through electronic dashboard. Inputs orders into Hansen. Clarifies additional information with client and sends to Finance for external billings, as required.
Performs administrative tasks for Section; processes mail; distributes pay stubs; proofs and distributes divisional documents; maintains manuals; compiles data and creates reports; processes room booking requests; records and distributes minutes; monitors staff message line; coordinates Operations Centre tours; and stocks office supply cupboards.
Maintains vehicle maintenance and inspection documentation. Maintains vehicle first aid kit records and orders related supplies. Sets up and maintains ongoing records (e.g., accident reports, insurance claims).
Inputs preventative maintenance work orders, road patrol logs, and timesheets into database. Verifies related coding and charges for monthly upload into general ledger. Prepares monthly summary report for supervisor.
Arranges paid duty police officer bookings, as requested by staff, for traffic control at signalized intersections.
Acts as the Program Records Assistant, maintains paper and electronic information management systems. Recommends revisions to divisional filing system, as required.
Performs other related duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of office and administrative procedures, word processing, communication skills, reading, writing, and arithmetic skills acquired through a grade 12 education plus 3 years of related experience.
Working knowledge of two-way radio systems and dispatch set-ups. Knowledge of the Regional road network and divisional services.
Time management and problem solving skills to organize, prioritize, and meet deadlines; set up office procedures and systems, manage several tasks simultaneously, identify potential difficulties, and generate workable solutions. Ability to work independently and adapt to frequently changing priorities and service expectations.
Communication skills to exchange information with Regional staff, external agencies, and the public who are occasionally frustrated and upset, using tact and diplomacy; and participate as an effective team member.
Ability to read and understand maps, data, technical reports, agendas, budget information, and accident reports.
Ability to write routine correspondence and input caller information into a database. Ability to proof documents, (e.g., financial and statistical data, specifications, technical reports, agendas, minutes, and charts); and complete forms and create records, reports and standard letters according to established standards and guidelines.
Ability to communicate and exchange information regarding Divisional services offered. Ability to explain administrative procedures to staff.
Computer skills using software such as MS Office, MS Access, an infrastructure management system (e.g., Hansen), a customer service module (e.g., Lagan Virtual Queue), graphic information system software, and a document management system.
Ability to use a computer, two-way radio, and telephone system simultaneously.
Ability to travel within Waterloo Region.
Ability to support and demonstrate the Region’s values.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;
persons with visible and/or invisible (physical and/or mental) disabilities;
persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca, or by calling our Service First Contact Centre at phone number (519) 575-4400.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).

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More about this job

Responsibilities

The role provides dispatch response services, administrative support to management, and frontline customer service at the Operations Centre. Responsibilities include logging field service requests, coordinating utility locates, and maintaining various departmental databases and records.

Requirements

Candidates must have a grade 12 education and at least 3 years of related administrative experience. Proficiency in MS Office, database management, and the ability to operate two-way radio and telephone systems simultaneously are required.

Skills

Dispatching
Administrative support
Customer service
Data entry
Two-way radio operation
Infrastructure management
Time management
Problem solving
MS Office
MS Access
GIS software
Document management
Record keeping
Communication
Tact and diplomacy

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Dispatch
Operations
Administrative
Customer Service
Lagan
Hansen
GIS
Data Entry
Record Management
Two-way Radio
Infrastructure
Reporting
Scheduling
Public Sector
Government
Clerical
Financial Support
Vehicle Maintenance
Traffic Control

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