Project Manager, Change Management

Overview

Project Manager, Change Management

Corporate Services - IT Solutions 

Status: (1) Regular Full Time

Hiring Range: $105,754 - $118,974 per annum plus comprehensive benefits

Work Mode: Hybrid*see below for more details about this work mode. 

Location: 10 Peel Centre Drive, Brampton 

Hours of work: 35 hours per week 

Make an Impact Where It Matters

At Peel Region, we are building a community for life. Through innovation, collaboration, and a commitment to service excellence, we are transforming how we deliver programs and services to more than 1.5 million residents. Our employees are empowered to make a meaningful impact, contribute new ideas, and help shape the future of public service.

As a Project Manager, Change Management, you will play a key role in technology projects and strategic IT transformation initiatives. You will lead the people side of change across multiple digital and business transformation projects, helping employees, leaders, and stakeholders successfully navigate organizational change. Working alongside project teams, business leaders, and technology professionals, you will develop and implement change strategies that drive engagement, adoption, and lasting business outcomes.

If you are passionate about leading change, influencing organizational transformation, and helping people embrace new ways of working, we encourage you to apply.

What you will do in this role:

Project Management

• Lead and manage multiple concurrent projects and change initiatives within the IT PMO.
• Develop and maintain detailed project plans, ensuring deliverables, objectives, timelines, and milestones are clearly defined and achieved.
• Apply Peel Region’s IT PMO standards and playbooks throughout the project life cycle.
• Identify, assess, monitor, and mitigate project risks and issues.
• Coordinate and facilitate communication among project teams, stakeholders, and business partners.
• Lead project teams in issue resolution, decision-making, and consensus-building activities.
• Monitor implementation progress, anticipate barriers, and implement corrective actions as required.
• Prepare and deliver project status reports, presentations, and recommendations for leadership and stakeholders.

Stakeholder Engagement and Business Improvement

• Engage stakeholders to gather input, identify opportunities, and support successful project outcomes.
• Collaborate with staff across all IT teams, client business units, external stakeholders and vendor partners.
• Identify opportunities for process improvement and innovative approaches that enhance project results.
• Facilitate workshops, focus groups, and stakeholder meetings to gather feedback and build alignment.
• Present findings, recommendations, and project updates to stakeholders and senior leadership.

Change Management

• Lead the development and execution of comprehensive change management strategies and plans for IT initiatives.
• Conduct stakeholder impact assessments and analyze organizational readiness for change.
• Identify potential resistance and implement strategies to increase adoption and minimize disruption.
• Provide change management guidance and coaching to Project Managers, Leaders, and Project teams.
• Develop recommendations and action plans to support successful change adoption.
• Partner with communications teams to create awareness, engagement, and communication plans.
• Work closely with partners to develop learning strategies, training plans, end-user training sessions, and supporting materials such as job aids and user guides.
• Support project governance and advisory committees through tailored change management approaches and recommendations.
• Participate in communities of practice and continuous professional development activities to advance organizational change management capabilities.

What the role requires:

• University business/commerce degree or relevant experience.
• Minimum of 5 to 8 years of progressive experience in project management, organizational change management, and business transformation within a complex organizational environment.
• Experience leading large-scale organizational, technology, or digital transformation initiatives on cloud platforms such as SAP, Microsoft, Salesforce, Maximo or ServiceNow
• Experience working with multiple stakeholders and cross-functional teams in a matrixed environment.
• Experience within a municipal or public sector environment is considered a strong asset.

Skills and Abilities

• Strong knowledge of project management principles and practices aligned with the Project Management Institute (PMI) PMBOK framework.
• Demonstrated expertise in change management methodologies, principles, and best practices.
• Knowledge and practical application of Change Management Methodology
• Exceptional project planning, organizational, and prioritization skills with the ability to manage multiple concurrent initiatives.
• Strategic mindset with the ability to align change initiatives to organizational priorities and business outcomes.
• Strong facilitation, consultation, and stakeholder engagement skills.
• Excellent written and verbal communication skills, including experience presenting to senior leadership and executive audiences.
• Strong analytical, problem-solving, and decision-making capabilities.
• Advanced proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, and other collaboration and project management tools.

Asset Qualifications

• Project Management Professional (PMP) certification.
• Certified Change Management Professional, Prosci Change Management, Certified Change Agent, or equivalent change management designations
• Experience supporting enterprise-wide digital transformation programs.
• Experience delivering change management within complex public sector or municipal environments.

Be bold. Think big. Join us. 

Perks That Make Work Fun (and Your Life Easier)! 

At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team:

• Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) - starting on your very first day! 

• OMERS Pension Plan: Automatic enrolment to help secure your future with peace of mind. 

• Vacation Time That Grows: Start with 3 weeks of vacation per year - because work-life balance is important! 

• Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need. 

• Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being. 

• Performance Pays Off: Annual performance reviews with merit increases - your hard work is recognized and rewarded! 

• Supportive, Respectful Culture: Work in an environment where leadership truly cares, and inclusivity is celebrated. 

• Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing - whether in your career or on a personal level. 

We’ve got you covered - because we know happy, healthy people do their best work!

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time. 

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies. The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will include video conference technology 

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line. 

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.