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Added 16 mins ago
Head of Sales ZEISS Medical Technology - Ophthalmology
ZEISS Group
Toronto, ON
Full-time
The Head of Sales ZEISS Medical Technology Ophthalmology is responsible for leading the Canadian commercial strategy, sales execution, revenue growth, profitability and market development…
Added 31 mins ago
Senior Manager, HRIS
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Post-secondary degree in Human Resources, Information Technology, Business Administration, or a related field; master's degree preferred.
Added 1 hour ago
Store Manager
Kiokii Inc
Kelowna, BC
$56,000 to $64,000 CAD / year
Full-time
…of competitors’ activities on sales, providing insights for head office…
Added 1 hour ago
Store Manager
Kiokii Inc
Toronto, ON
$55,000 to $59,000 CAD / year
Full-time
…of competitors’ activities on sales, providing insights for head office…
Added 1 hour ago
Relief Receptionist
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Kitchener, ON
$21.95 CAD / hour
Reporting to the Director of Human Resources the Relief Receptionist will:
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Automotive Technical Coordinator - 24 Month Contract/Acting
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$100,000 to $140,000 CAD / year
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Senior Human Resources Business Partner
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Adheres to company SOPs and policies and utilizes company tools and resources to operate a required on a daily basis
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HR Generalist
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Work as an integrated member of the Human Resources team.
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Language Assets Coordinator (6-Month Contract)
Blue Ant Media Inc.
Toronto, ON
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Partner with various head office Centre of Excellence teams to support advisors.
Added 5 hours ago
Senior Manager, Collective Agreement Governance & HR Systems
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Markham, ON
Full-time
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Added 6 hours ago
Human Resources Advisor
EFW Radiology
Calgary, AB
Full-time
Human Resources Advisor - Competition #2026-789
Added 6 hours ago
Facilities and Building Services Clerk (Part-time)
The University of British Columbia
Vancouver, BC
$30.14 to $31.68 CAD / hour
Part-time
…Services, Associate Directors, Trades Manager, Building Managers, Head Tradesperson, Subhead Tradesperson, and other Facilities and Building Services/Conferences and Accommodations…
Added 7 hours ago
RECRUITER/HR GENERALIST
Troy Life & Fire Safety Ltd.
Owen Sound, ON
Full-time
…full-cycle recruitment while also contributing to a broad range of human resources initiatives? We are seeking a Bilingual Recruiter & Human Resources Generalist (English/French) to support…
Added 8 hours ago
Automotive Technical Coordinator - 24 Month Contract/Acting
Toyota Canada Inc.
Toronto, ON
Full-time
…business on functions of the scan tool program and ensure digital resources and web service functions are service ready for dealerships and corporate…
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London Drugs Limited
Richmond, BC
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Manager, Finance and Administration, Office of the Vice Dean Indigenous Health
University of Saskatchewan
Saskatoon, SK
…for strategic planning, budgeting, financial reporting, and human resource management. The Manager will ensure operations are efficient, effective, and align with the University’s policy…
Added 9 hours ago
Store Manager
Kiokii Inc
Coquitlam, BC
$56,000 to $64,000 CAD / year
Full-time
…of competitors’ activities on sales, providing insights for head office…
Added 9 hours ago
Store Manager
Kiokii Inc
Saanich, BC
$56,000 to $64,000 CAD / year
Full-time
…of competitors’ activities on sales, providing insights for head office…
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Store Manager
Kiokii Inc
St. Catharines, ON
$55,000 to $63,000 CAD / year
Full-time
…of competitors’ activities on sales, providing insights for head office…
Added 9 hours ago
Continuing Care Assistant
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…your application history and talent profile being shared with Human Resources and the applicable hiring…
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Head of Legal
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Burnaby, BC
Full-time
…Finance, Operations, Business Development, Regulatory, Marketing, Human Resources, Information Security, Information Technology, Product, Procurement and Data teams, building strong…
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Manager, Banking and Network Risk
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Toronto, ON
…banking and payment network risk. You will report directly to the Head of Network Strategy and Optimization, Treasury, and regularly collaborate with Treasury, Operations, banking partners,…

Regus

Community Associate

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location - On-Site (Not a Remote Position):

AB, Edmonton - Stony Plain Road

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $21.50
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

Apply About employer

More about this job

Responsibilities

Provide administrative and customer support to workspace members, including handling inquiries, mail, invoices, meeting-room setup, printing, and service requests. Help maintain the centre, support networking events and promotional activities, and introduce prospective customers to the workspace community.

Requirements

Candidates should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. The role calls for a positive and adaptable approach, confidence using Microsoft Office and basic IT equipment, legal eligibility to work in Canada, and a minimum age of 18; customer service experience of at least one year is preferred.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Organization
Administrative Support
Event Planning
Microsoft Office
Basic IT Equipment
Invoice Accuracy
Mail Handling

Benefits

Work-Life Balance
Paid Time Off
Paid Sick Leave
Paid Vacation
Paid Company Holidays
RRSP Program With Company Match
Health Insurance
Dental Insurance
Quarterly Bonus Plan
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Workspace Management
Community Building
Customer Inquiries
Mail Handling
Invoice Processing
Meeting-Room Setup
Projector Setup
Printing
Service Portal
Microsoft Office
Basic IT Equipment
Wi-Fi Support
Event Planning
Networking Events
Promotional Materials
Prospective Customers
Facilities Services
Professional Relationships

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