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Added 11 mins ago
Head of Marketing / Marketing Director
WakeWater Beverage Company
Toronto, ON
Full-time
Founded in Toronto in 2020, WakeWater has grown from an emerging local brand into an 8-figure national business. Today, our products can be found at Costco across Canada, Sobeys, Farm Boy,…
Added 11 mins ago
Business Development Manager
Contract Professionals Canada Inc.
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
We are seeking a well-connected Business Development Manager to help lead our Canadian expansion. This individual will reactivate existing client agreements, establish new relationships,…
Added 12 mins ago
Service Coordinator-Supply Chain (contract)
Scandinavian Building Services
AB · Edmonton, AB
Contract
Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
Added 12 mins ago
Operations Manager, GTA Aggregates
Amrize
Mississauga, ON
The Operations Manager, Aggregates is responsible for the development, leadership, and management of the operational functions and performance in their Market Area. The Manager will ensure…
Added 12 mins ago
Sales Manager
Michaels Stores
Prince Albert, SK
Part-time
Oversee Balloons business, birthday party operations, and other in-store programs and events
Added 12 mins ago
Sales manager PT
Michaels Stores
Toronto, ON
Part-time
Oversee Balloons business, birthday party operations, and other in-store programs and events
Added 12 mins ago
Talent Acquisition Specialist
Levata
Markham, ON
Full-time
The Talent Acquisition Specialist owns full-cycle recruitment for Levata Canada, with a primary and dedicated focus on campus and early-career sales hiring - including sales development…
Added 12 mins ago
Finance - Senior Manager/Manager, Accounting
Aritzia
Vancouver, BC
Full-time
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career…
Added 27 mins ago
Senior Relationship Manager/Relationship Manager
Meridian Credit Union
Hamilton, ON · St. Catharines, ON
$79,000 to $110,000 CAD / year
Full-time
Strong, proven, origination, business development, relationship building and portfolio management skills
Added 27 mins ago
Client Advisor
Royal Bank of Canada
Sault Ste. Marie, ON
Part-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 27 mins ago
Senior Manager, Engineer & Build
Royal Bank of Canada
Toronto, ON
Full-time
As a Senior Manager, Engineering & Build (Hands-On Leader), you will lead an engineering team while contributing ≈50% hands-on to design and deliver cloud-native, governed, and reliable…
Added 27 mins ago
Customer Value Manager - Ontario
Tekion
Remote, Canada
$94,000 to $117,000 CAD / year
Full-time · Remote
The Customer Value Manager is the primary owner of the customer relationship and long-term success of assigned dealership accounts within Tekion’s Customer Value Services organization. This…
Added 27 mins ago
Customer Marketing Manager
FacilityOS
Remote, Canada
$85,000 to $110,000 CAD / year
Full-time · Remote
Establish clear response-routing processes and follow-up expectations with Customer Success Managers, account owners, Business Development Representatives, and Sales leadership.
Added 27 mins ago
Client Advisor
Royal Bank of Canada
Cross Lake 19A, MB · CROSS LAKE, Manitoba
Full-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 27 mins ago
Lead Change Management Specialist
Royal Bank of Canada
Toronto, ON
Full-time
The Lead Change Management Specialist is a role within the DevOps & EA Business Office, reporting directly to the Senior Director. This role owns the full Change Management mandate for the…
Added 27 mins ago
Senior Manager, Supplier Relationship Management
Royal Bank of Canada
Toronto, ON
Full-time
Join our Enterprise Supplier Management and Procurement Operations services team as a Senior Manager where you'll shape the future of how we work with our most critical business partners.…
Added 27 mins ago
Software Development Manager, Promotions Customer Experience (PCX)
Amazon
Vancouver, BC
…of customers discover savings? We are looking for a Software Development Manager to lead a team at the core of Amazon's promotions and deals platform. You will own the systems that…
Added 40 mins ago
Réceptionniste – Services corporatifs/ Corporate Receptionist
Ricoh USA, Inc.
Montreal, QC
Full-time
We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.
Added 41 mins ago
1.0 FTE, Full-Time, Temporary, Indigenous, FNMI Graduation Coach
Superior Greenstone District School Board
Geraldton, ON
Full-time
As a key member of the Indigenous Education team, the Indigenous Grad Coach reports to the Manager and School Principal and is responsible for developing and implementing programs and…
Added 41 mins ago
Clinical Manager – Maternal Child, Perioperative and Respiratory Services
Stevenson Memorial Hospital
Alliston, ON
Full-time
The Clinical Manager is responsible and accountable for the operational, clinical, human resource, quality, and financial management of Perioperative Services (Operating Room, PACU, Day…
Added 41 mins ago
Senior Manager, Strategic Partnerships & Business Development
The Canadian Real Estate Association | L'Association canadienne de l'immobilier
Ottawa, ON
$135,000 to $155,000 CAD / year
Full-time
We are seeking an experienced Senior Manager, Partnerships & Business Development, to lead the development and implementation of an integrated partnership and sponsorship model across CREA.
Added 41 mins ago
Talent Acquisition Specialist
Levata
Markham, ON
Full-time
The Talent Acquisition Specialist owns full-cycle recruitment for Levata Canada, with a primary and dedicated focus on campus and early-career sales hiring - including sales development…
Added 41 mins ago
Director of Client Accounts
Starport Managed Services
Toronto, ON
Full-time
· Lead client-facing project communications and provide strategic oversight to ensure projects support client business priorities, technology roadmaps and long-term account objectives with…
Added 41 mins ago
Manager, IT
7shifts
Toronto, ON
Full-time
Partner with Security, Development, and business leaders to evaluate, standardize, and drive adoption of technology across the company
Added 41 mins ago
Junior Accountant
Hamilton Tiger-Cats Football Club
Hamilton, ON
$50,000 to $52,000 CAD / year
Full-time
Hamilton Sports Group is seeking a Junior Accountant to support accurate and timely financial reporting for the Hamilton Tiger-Cats, Forge FC, Hamilton Sports Group Foundation (HSGF) and…

Regus

Community Associate

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Work Location - On-Site (Not a Remote Position):

AB, Edmonton - Stony Plain Road

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $21.50
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

Apply About employer

More about this job

Responsibilities

Provide administrative and customer support to workspace members, including handling inquiries, mail, invoices, meeting-room setup, printing, and service requests. Help maintain the centre, support networking events and promotional activities, and introduce prospective customers to the workspace community.

Requirements

Candidates should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. The role calls for a positive and adaptable approach, confidence using Microsoft Office and basic IT equipment, legal eligibility to work in Canada, and a minimum age of 18; customer service experience of at least one year is preferred.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Organization
Administrative Support
Event Planning
Microsoft Office
Basic IT Equipment
Invoice Accuracy
Mail Handling

Benefits

Work-Life Balance
Paid Time Off
Paid Sick Leave
Paid Vacation
Paid Company Holidays
RRSP Program With Company Match
Health Insurance
Dental Insurance
Quarterly Bonus Plan
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Workspace Management
Community Building
Customer Inquiries
Mail Handling
Invoice Processing
Meeting-Room Setup
Projector Setup
Printing
Service Portal
Microsoft Office
Basic IT Equipment
Wi-Fi Support
Event Planning
Networking Events
Promotional Materials
Prospective Customers
Facilities Services
Professional Relationships

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