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Added 2 mins ago
Stage Manager, Toronto (Hybrid)
Encore Global
Brampton, ON
Part-time
…Producer is not involved. The Stage Manager reports to the Associate Director of Event…
Added 15 mins ago
IFM Associate
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Toronto, ON
Full-time
We are currently hiring for a full–time IFM Associate to join the IFM team in Toronto. In this dynamic role, the successful candidate will be exposed, and provide service, to many…
Added 15 mins ago
Regular Part-Time Cage Processing Technician
The University of British Columbia
Vancouver, BC
$27.07 to $28.4 CAD / hour
…cooperation, customer service and integrity. ACS reports to the Associate Vice President Research &…
Added 16 mins ago
Foreman, Production
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Full-time
Associate degree with an emphasis on management / supervision
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Associate, CPA Leadership Development Program
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Directeur adjoint de magasin
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Added 31 mins ago
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Yard Associate - Montreal
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Added 31 mins ago
Temporary Fashion Associate - Vaughan Mills
Reitmans (Canada) Ltée/Ltd
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…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 31 mins ago
Fashion Associate (Part time) - Vaughan Mills
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…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 45 mins ago
Associate
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…individual to join our leading wealth management firm as an Associate for a fast-growing…
Added 45 mins ago
Patient Access Representative
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$27.34 to $31.37 CAD / hour
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Added 45 mins ago
Associate Vice President (AVP), Footwear Merchandising
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Laval, QC
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Location: Laval, Québec (Hybrid, Monday to Thursday in office, Friday remote)
Added 45 mins ago
Warehouse Associate - Brampton, ON (On-site)
Victaulic
Toronto, ON · Greater Toronto Area, Canada
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Added 45 mins ago
Associate, Scientific Communications and External Scientific Affairs - Global
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Services vétérinaires, Animaux de compagnie / Companion Animal Veterinary Services
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Added 46 mins ago
Warehouse Associate - Moncton
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Originations Associate
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Financial Service Representative
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Clinic Experience Associate - Antigonish, NS
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Added 1 hour ago
Director, Faculty Relations , Office of Faculty Support
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Full-time
Job Title: Director, Faculty Relations , Office of Faculty Support
Added 1 hour ago
Community Associate
Regus
Edmonton, AB
Full-time
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you…
Added 1 hour ago
Associate Fire Project Manager
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Added 1 hour ago
Loss Prevention Store Security Agent
The TJX Companies, Inc.
Mississauga, ON · Toronto, ON · CAN Home Office Mississauga ON
$37,590 to $52,626 CAD / year
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 1 hour ago
Bilingual Dealer Experience Advisor (Spanish and English)
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Barrie, ON
Full-time
Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook). Experience with ERP (Dynamics 365) and CRM systems considered an asset.

Regus

Community Associate

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Sep 25, 2026

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Original job description

Work Location - On-Site (Not a Remote Position):

AB, Edmonton - Stony Plain Road

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $21.50
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

Apply About employer

More about this job

Responsibilities

Provide administrative and customer support to workspace members, including handling inquiries, mail, invoices, meeting-room setup, printing, and service requests. Help maintain the centre, support networking events and promotional activities, and introduce prospective customers to the workspace community.

Requirements

Candidates should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. The role calls for a positive and adaptable approach, confidence using Microsoft Office and basic IT equipment, legal eligibility to work in Canada, and a minimum age of 18; customer service experience of at least one year is preferred.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Organization
Administrative Support
Event Planning
Microsoft Office
Basic IT Equipment
Invoice Accuracy
Mail Handling

Benefits

Work-Life Balance
Paid Time Off
Paid Sick Leave
Paid Vacation
Paid Company Holidays
RRSP Program With Company Match
Health Insurance
Dental Insurance
Quarterly Bonus Plan
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Workspace Management
Community Building
Customer Inquiries
Mail Handling
Invoice Processing
Meeting-Room Setup
Projector Setup
Printing
Service Portal
Microsoft Office
Basic IT Equipment
Wi-Fi Support
Event Planning
Networking Events
Promotional Materials
Prospective Customers
Facilities Services
Professional Relationships

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