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HR
Associate, Audit & Control (Cash Office)
Holt Renfrew
Toronto, ON
- Full-time
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SI
Retail Operations Supervisor
Staples Inc.
Kamloops, BC
- Full-time
…including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting…
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SL
Senior Associate, Financial Controls - SLC Management
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
SLC Management offers a mix of in-office and virtual work where our employees are empowered to do their best. Generally, employees are expected to work three or more days in-office each…
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SM
Senior Associate, Financial Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
SLC Management offers a mix of in-office and virtual work where our employees are empowered to do their best. Generally, employees are expected to work three or more days in-office each…
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Early Careers: Investments Associate
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Vancouver, BC
- Full-time
Added 15 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
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Edmonton, AB
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Structural Designer
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Added 15 mins ago
UO
Canada Research Chair Tier 2 in Sunflower Breeding and Genetics
University of Manitoba
Winnipeg, MB
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- Full-time
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Added 15 mins ago
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Strategic Sourcing Associate
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Toronto, ON · Greater Toronto Area, Canada
- $53,736 to $62,980 CAD / year
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We are currently recruiting for a full-time Strategic Sourcing Associate to support our Furniture, Fixtures and Equipment (FF&E) team within our Strategic Sourcing team. This role will…
Added 30 mins ago
B
Optical Associate - Part time
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- Part-time
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Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Day
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Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Markham, ON
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 1 hour ago
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(CAN) OMNI Department Manager
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- Full-time
…maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is…
Added 1 hour ago
SC
Retail Operations Supervisor
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Waterloo, ON
- Full-time
…including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting…
Added 1 hour ago
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Regional Service Agent - Boutique
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- Full-time
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Added 1 hour ago
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Personal Banking Associate (Part time, 18.75h)- Jean-Talon & Querbes
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Personal Banking Associate Trainee
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…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
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Project Manager, Construction
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Added 1 hour ago
AA
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Added 1 hour ago
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Payroll Coordinator
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- $52,230 to $73,122 CAD / year
- Full-time
We’re looking for a Payroll Coordinator to ensure accurate and timely payroll processing for Home Office, Store and Distribution Services Associates across the business. In this role,…
Added 1 hour ago
EO
Applications Associate
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Financial Service Representative
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Regus

Community Associate

Quebec, QC, Canada
Sainte-Foy–Sillery–Cap-Rouge, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Oct 28, 2026

Original job description

2828 Boulevard Laurier

Suite 700

G1V 0B9 Quebec

Quebec, Canada

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $20.00
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

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More about this job

Responsibilities

Provide day-to-day customer and administrative support at the workspace centre, including handling inquiries, mail, invoices, meeting-room setup, and service requests. Help maintain the centre, support networking events, and introduce prospective customers to the workspace community.

Requirements

Candidates should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. Ideally, they have at least one year of customer service experience, confidence using MS Office and basic IT equipment, and legal eligibility to work in Canada; applicants must be at least 18.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Organization
Administrative Support
Event Planning
MS Office
Basic IT Equipment

Benefits

Work-Life Balance
Paid Sick and Vacation Leave
12 Paid Company Holidays
Competitive RRSP Program With Company Match
Company-Paid Health and Dental Care
Quarterly Bonus Plan
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Community Associate
Workspace
Facilities Services
Administrative Support
Customer Relations
Problem-Solving
Multitasking
MS Office
IT Equipment
Wi-Fi
Mail Handling
Invoice Accuracy
Meeting-Room Setup
Printing
Service Portal
Event Planning
Networking Events
Prospect Engagement
Centre Maintenance
Health and Dental Care
RRSP
Quarterly Bonus

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