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Added 10 mins ago
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Full-Time Licensed Optician: Dufferin Mall, ON
Specsavers
Toronto, ON
- Full-time
Hours: Up to 40 hours per week, based on business needs.
Added 10 mins ago
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Marketing Administrator
Napoleon
Barrie, ON
- Full-time
…Administrator include administering and maintaining various software services, such as Napoleon’s COOP, PIM and DAM platforms. The Napoleon Marketing Administrator will also support key…
Added 10 mins ago
Senior Manager, Pharmacy Operations
Bayshore
Markham, ON
Reporting to the Director of Pharmacy Operations, the Senior Manager, Pharmacy Operations will serve as the on-site Designated Manager under the Ontario College of Pharmacists (OCP). This…
Added 10 mins ago
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Senior Manager, Regulatory Affairs
AbbVie
Montreal, QC
- Full-time
The Senior Manager, Regulatory Affairs (SrMRA) is responsible for the direction, management and oversight of a team of Regulatory Affairs professionals and their respective activities. The…
Added 10 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
…providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 10 mins ago
SR
Corporate Account Manager - SRS
s.t.o.p Restaurant Supply
Kitchener, ON
- $52,000 to $55,000 CAD / year
- Full-time
…equipment - we help Chef’s, GM’s and Owners run and grow their business successfully in the most efficient and profitable way. From local gems to hospitality giants, we’re proud to be the…
Added 10 mins ago
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Sales Account Manager
Tri-Mach Group (TMG)
Elmira, ON
- $65,000 to $72,000 CAD / year
- Full-time
…stainless steel solutions, specializing in custom equipment and services for the food, beverage, and pharmaceutical industries. For over 30 years, Tri-Mach has remained passionate about…
Added 10 mins ago
CW
Business Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
As a Business Administrative Coordinator, you will work directly alongside our Operations Manager, supporting daily business activities while collaborating with multiple departments across…
Added 25 mins ago
Account Manager
Mentimeter
Toronto, ON
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 25 mins ago
Territory Sales Manager
Vast auto Distribution
Kingston, ON
Reporting to the Regional Sales Manager, the Territory Sales Manager performs the following key responsibilities:
Added 25 mins ago
Territory Sales Manager
Vast auto Distribution
Brockville, ON
Reporting to the Regional Sales Manager, the Territory Sales Manager performs the following key responsibilities:
Added 25 mins ago
Territory Sales Manager
Vast auto Distribution
Belleville, ON
Reporting to the Regional Sales Manager, the Territory Sales Manager performs the following key responsibilities:
Added 25 mins ago
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(CAN) Staff Pharmacist
Walmart
Sydney, NS
- Full-time
Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs. Ensure that Pharmacy is open and operational during…
Added 25 mins ago
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Customer Service Manager
Walmart
Renfrew, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 25 mins ago
AE
Project Manager
Ambient Enterprises
Coquitlam, BC
- Full-time
…helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building…
Added 25 mins ago
Senior Business Development Manager
Convera
Montreal, QC
As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to drive sales of complex…
Added 25 mins ago
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Sales Administrator (Industrial Refrigeration)
Startec
AB
- Full-time
…solutions. With a team of over 300, we offer full asset lifecycle services, including: upfront system engineering and design, equipment fabrication, maintenance, repair and optimization to…
Added 25 mins ago
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 25 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 25 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 25 mins ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 25 mins ago
NF
Verification Team Lead
NorthLake Financial ULC
Barrie, ON
- Full-time
…Opportunity employer and all decisions are based on merit and business needs and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status,…
Added 25 mins ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 25 mins ago
DT
Account Manager
Direct Travel
Canada
- Full-time
As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all…
Added 25 mins ago
SI
Housekeeping Manager
Saskatoon Inn & Conference Centre
Saskatoon, SK
- Full-time
…G. Diefenbaker International Airport, the hotel serves both business and leisure travelers with easy access to downtown, key landmarks, and sports venues. Guests can enjoy dining at the…

Regus

Community Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location - On-Site (Not a Remote Position):

1 Rideau Street

7th and 8th Floor

K1N 8S7 Ottawa

Ontario, Canada

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $22.00
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

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More about this job

Responsibilities

Support customers with administrative needs, inquiries, mail, meeting-room setup, printing, invoices, and service requests while maintaining a welcoming and organized workspace. Help organize community events, promote the workspace to prospective customers, and ensure the centre is ready and tidy throughout the day.

Requirements

Applicants should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. Ideally, candidates have at least one year of customer service experience, confidence using Microsoft Office and basic IT equipment, legal eligibility to work in Canada, and are at least 18 years old.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Microsoft Office
Basic IT Equipment
Administrative Support
Event Planning
Organization

Benefits

Work-Life Balance
Paid Time Off
Paid Sick Leave
Paid Vacation
Paid Company Holidays
RRSP With Company Match
Health Insurance
Dental Insurance
Quarterly Bonus Plan
Training And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Workspace
Community Management
Customer Relations
Mail Handling
Meeting-Room Setup
Printing
Invoice Support
Service Portal
Event Planning
Networking Events
Microsoft Office
Basic IT Equipment
Problem-Solving
Multitasking
Professional Relationships
Real Estate

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