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Added 14 mins ago
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Deputy Store Manager CAN (Pacific Centre)
Läderach
Vancouver, BC
- Full-time
A Läderach Deputy (Assistant) Store Manager aids in the supervision of employees, is an example of excellent customer service and leads training. The ideal Deputy Manager is a…
Added 14 mins ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
…pipeline sectors to a range of industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are…
Added 14 mins ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 14 mins ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 14 mins ago
AR
Account Manager-New Truck Sales (Goderich)
Altruck Rentals
Guelph, ON
- Full-time
The Account Manager for New Truck Sales is responsible for selling all makes and models of international products, building and maintaining strong customer relationships, identifying sales…
Added 14 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 14 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 14 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 14 mins ago
CG
Assistant Cafe Manager – Full-Time
Country Grocer
Nanaimo, BC
- Full-time
Job Title: Assistant Cafe Manager – Full-Time
Added 14 mins ago
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Junior Project Manager/Estimator - Manufacturing
Hazelwood Group of Companies
Nanaimo, BC
- Full-time
SCS Manufacturing is looking for a Project Manager / Estimator who enjoys the combination of numbers, people and getting things built.
Added 14 mins ago
BT
Territory Sales Manager
Bumper to Bumper Canada
St. John's, NL
- Full-time
We are looking for someone seeking exciting new opportunities as Territory Sales Manager for our thriving team. The successful person will be an energetic, customer focused, self-starter…
Added 14 mins ago
AR
Account Manager-Retail New Truck Sales (Guelph)
Altruck Rentals
Guelph, ON
- Full-time
The Account Manager for Retail, New Truck Sales is responsible for building and maintaining strong customer relationships, identifying sales opportunities, and achieving sales targets by…
Added 29 mins ago
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Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing, you will support the strategy and lead the execution, governance, optimization, and ongoing management of advisor- and business-driven…
Added 43 mins ago
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Sales Agronomist
Nutrien
Radville, SK
- Full-time
…reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with…
Added 43 mins ago
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Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects;
Added 1 hour ago
PM
Clinical Project Manager - CRO
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
…Come join our team! We are currently looking for a Project Manager to join our…
Added 1 hour ago
CG
Operations Manager
Compass Group Canada
Smithers, BC
- Full-time
This role acts as the primary liaison for customer relations, working directly with the contract owner and camp guests to ensure satisfaction and resolve any issues that may arise. The…
Added 1 hour ago
OT
Restaurant Assistant Manager
One Therapy Network
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.
Added 1 hour ago
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Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
Reporting to the Customer Care Logistics Manager, you lead the order-to-cash lifecycle for our Canadian retail accounts, acting as the key operational bridge between sales and physical…
Added 1 hour ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Val Caron, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 hour ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Timmins, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 hour ago
NH
Workplace Relations & Investigations Consultant
Niagara Health
St. Catharines, ON
- Temporary
…essential to supporting our people and delivering exceptional care. The Workplace Relations team plays a critical role in creating an environment where concerns are addressed fairly,…
Added 1 hour ago
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Access & Reimbursement Manager (Oakland/Bakersfield, CA)
Stratis
Field, BC
- Full-time
In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support…
Added 1 hour ago
S
Access & Reimbursement Manager (Columbus / Toledo, OH)
Stratis
Field, BC
- Full-time
In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support…
Added 1 hour ago
AR
Account Manager-Retail New Truck Sales (Hamilton)
Altruck Rentals
Guelph, ON
- Full-time
The Account Manager for Retail, New Truck Sales is responsible for building and maintaining strong customer relationships, identifying sales opportunities, and achieving sales targets by…

Regus

Community Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location - On-Site (Not a Remote Position):

1 Rideau Street

7th and 8th Floor

K1N 8S7 Ottawa

Ontario, Canada

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $22.00
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

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More about this job

Responsibilities

Support customers with administrative needs, inquiries, mail, meeting-room setup, printing, invoices, and service requests while maintaining a welcoming and organized workspace. Help organize community events, promote the workspace to prospective customers, and ensure the centre is ready and tidy throughout the day.

Requirements

Applicants should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. Ideally, candidates have at least one year of customer service experience, confidence using Microsoft Office and basic IT equipment, legal eligibility to work in Canada, and are at least 18 years old.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Microsoft Office
Basic IT Equipment
Administrative Support
Event Planning
Organization

Benefits

Work-Life Balance
Paid Time Off
Paid Sick Leave
Paid Vacation
Paid Company Holidays
RRSP With Company Match
Health Insurance
Dental Insurance
Quarterly Bonus Plan
Training And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Workspace
Community Management
Customer Relations
Mail Handling
Meeting-Room Setup
Printing
Invoice Support
Service Portal
Event Planning
Networking Events
Microsoft Office
Basic IT Equipment
Problem-Solving
Multitasking
Professional Relationships
Real Estate

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