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Added 24 mins ago
VA
Regional Client Care Support Agent, GTA Region
VCA Animal Hospitals
Toronto, ON · Scarborough, ON
- Full-time
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have…
Added 24 mins ago
VA
Veterinary Assistant, Critical Care, Calgary Animal Referral and Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have…
Added 24 mins ago
FC
warehouse associate
Fastenal Canada
Mount Pearl, NL
- Part-time
Clean and maintain office, supply area or warehouse
Added 24 mins ago
TN
Certified Medical Office Assistant
Tla'amin Nation
Powell River, BC
- Full-time
Under the direction of the Associate Health Director Programs, this position is accountable for reception and administrative functions within the Tla’amin Health clinic. The Medical Office…
Added 24 mins ago
G
Corporate / Commercial Solicitor (5-10 Years Call)
gpac
Calgary, AB
- $133,900 to $203,000 CAD / year
- Full-time
A growing mid-market business law firm is seeking an experienced Corporate / Commercial Solicitor to join its Calgary office.
Added 24 mins ago
W
Family Law - Associate Lawyer
W3Global
Vaughan, ON
- $100,000 to $125,000 CAD / year
- Full-time
The firm is seeking a Family Law Associate Lawyer with 2 to 5 years of experience for a full-time, in-office position.
Added 24 mins ago
NE
Accounts Payable Clerk
NexGen Energy Ltd.
Saskatoon, SK
- Full-time
This position is based in our Saskatoon, SK Project office.
Added 24 mins ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
…Partners, and a rapidly scaling business, we’re looking for an Associate Product Manager (APM) who is excited to dive deep into our core Procure-to-Pay and accounting…
Added 24 mins ago
C(
Associate, Private Fund Solutions
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
…track their portfolios, and access pre-IPO liquidity. As an Associate, you’ll work closely with the Head of Private Fund Solutions to build relationships with GPs who have access to the…
Added 39 mins ago
T
Customer Experience Associate- Whistler, BC
TD
Whistler, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 54 mins ago
C
Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects;
Added 1 hour ago
MD
Director, Oversight and Accountability - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…position will contribute expertise toward development of the Office of Grants Management (OGM) priorities, policies, and services to support agency partners and grant…
Added 1 hour ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 1 hour ago
EJ
Canada Registered Branch Associate Trainee -Bedford, NS
Edward Jones
Bedford, NS
- Full-time
If you’re looking for a challenging and rewarding career, the Registered Branch Associate role at Edward Jones may be the right opportunity for you. Registered Branch Associates are…
Added 1 hour ago
NL
Adult Upgrading Instructor (26:178)
Northern Lights College
Chetwynd, BC
- Part-time
Reporting to: Associate Dean of Academic & Vocational Programs
Added 1 hour ago
AC
Regional Service Agent - Boutique
Allstate Canada
Toronto, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 1 hour ago
P
Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
As a Client Services Associate, you'll act as the link between our clients and the expert knowledge they seek. You will manage multiple parallel workstreams from dealmakers, strategists,…
Added 1 hour ago
W&
Associate Lawyer (Family Law)
White & Associates Litigation Law
Orangeville, ON
- Full-time
White & Associates Litigation Law is seeking a Family Law Associate for their Orangeville Office.
Added 1 hour ago
TM
Associate Private Wealth Advisor
The Mirillion Group
Vancouver, BC
- $110,000 to $160,000 CAD / year
- Full-time
Associate Private Wealth Advisor | Vancouver, BC
Added 1 hour ago
SO
Community Associate
Spaces. offices | co-working | meeting rooms.
Montreal, QC
- Full-time
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you…
Added 1 hour ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Paradise, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
ON
Seasonal Retail Sales Associate (Early Morning) - Edmonton Common
Old Navy
Edmonton, AB
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
R
Fashion Associate (Part time) - RW&CO
RW&CO
Abbotsford, BC
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 1 hour ago
R-
Fashion Associate (Part time) - Orillia Westridge 1191
RCL - Reitmans Canada Ltd/Ltée
Orillia, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
London, ON
- Part-time
Hybrid work from home schedule (head office);

Regus

Community Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location - On-Site (Not a Remote Position):

1 Rideau Street

7th and 8th Floor

K1N 8S7 Ottawa

Ontario, Canada

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

About You

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old

What We Offer

On top of a competitive total compensation package, you’ll enjoy:

Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive RRSP Program, with a Company match
Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
A quarterly bonus plan program, plus an hourly rate of $22.00
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)

Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at Canada.HR@iwgplc.com if you require accommodation at any time during your employment with Regus/Spaces.

Apply About employer

More about this job

Responsibilities

Support customers with administrative needs, inquiries, mail, meeting-room setup, printing, invoices, and service requests while maintaining a welcoming and organized workspace. Help organize community events, promote the workspace to prospective customers, and ensure the centre is ready and tidy throughout the day.

Requirements

Applicants should be effective communicators who can build professional relationships, empathize with customers, manage multiple tasks, and take ownership of problems. Ideally, candidates have at least one year of customer service experience, confidence using Microsoft Office and basic IT equipment, legal eligibility to work in Canada, and are at least 18 years old.

Skills

Customer Service
Communication
Relationship Building
Empathy
Multitasking
Problem-Solving
Adaptability
Microsoft Office
Basic IT Equipment
Administrative Support
Event Planning
Organization

Benefits

Work-Life Balance
Paid Time Off
Paid Sick Leave
Paid Vacation
Paid Company Holidays
RRSP With Company Match
Health Insurance
Dental Insurance
Quarterly Bonus Plan
Training And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Workspace
Community Management
Customer Relations
Mail Handling
Meeting-Room Setup
Printing
Invoice Support
Service Portal
Event Planning
Networking Events
Microsoft Office
Basic IT Equipment
Problem-Solving
Multitasking
Professional Relationships
Real Estate

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