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Added 6 mins ago
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Reimagined Parking

Account Manager

601 W CORDOVA ST, Toronto, ON, V6B 1G1, Canada

Pay: $65,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 14, 2026

Apply About employer

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Original job description

Account Manager

Application Deadline: 30 September 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I9-D25_CA-TORONTO-SUPERVISORSUBURBAN

Reporting To: General Manager

Compensation: CA$65,000 - CA$70,000 / year

Description

The Account Manager will leverage his/her project management and managerial abilities to supervise functions for Reimagined Parking’s client-facing accounts. Reporting to the general manager, he/she will act as a key point of client contact while engaging in frequent client meetings and executing end-to-end operations, including staffing, expenditure, and budgeting.

Key Responsibilities

Serve as a key point of client contact to ensure the delivery of high-quality customer service for an assigned account(s); evaluate service quality and initiate corrective action
Interface with client representatives for status updates; addresses any actual or potential problems; assist line management in negotiation of client contract and provide support during client start-up; support security planning, assessments, and surveys; review and update post orders
Govern staffing operations for account by controlling labor costs and aligning schedules with client requirements
Oversee, coordinate, and spearhead recruitment, selection, orientation, training development and retention efforts of high caliber staff; administer driving training
Maintain and submit payroll records and other associate and business information
Plan assign, and direct work while coaching employees to drive productivity and engagement
Maintain a positive, professional environment by enforcing departmental dignity and respect and executing disciplinary actions
Ensure employees comply with applicable laws, regulations, policies, and procedures
Develop and direct assigned account budgets while providing input on company initiatives and resolving issues
Perform tasks and duties as required for an assigned account, including authorizing expenditures (I.e equipment, supplies, and vehicles) and maintaining inventory

Skills, Knowledge and Expertise

Excellent customer service and communication skills
Ability to verbally communicate with team members, management, and clients
Must have the ability to speak, read and write English
Knowledge of parking operations and procedures
Knowledge of supervisory practices and procedures
Skilled in staff supervision, including assigning work and providing training and discipline
Ability to provide positive direction and motivate performance
Must be willing to participate in the Company’s pre-employment screening process including drug screen and background investigation
Experience in account management and revenue collection
Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Benefits

Join our team and enjoy an outstanding benefits package, including:

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
Short-Term Disability (STD): Income protection when you need time to recover.
Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family

Apply About employer

More about this job

Responsibilities

The Account Manager will oversee client-facing operations, including staffing, budgeting, and service quality management. They act as the primary point of contact for clients, ensuring high-quality service delivery and effective team leadership.

Requirements

Candidates must have experience in account management and supervisory practices, with strong communication skills in English. Proficiency in Microsoft Office and knowledge of parking operations are required to effectively manage staff and client accounts.

Skills

Account management
Project management
Staff supervision
Customer service
Budgeting
Payroll management
Recruitment
Training and development
Conflict resolution
Communication skills
Parking operations
Microsoft office suite
Revenue collection
Security planning
Contract negotiation

Benefits

Medical coverage
Dental coverage
Vision coverage
Life insurance
Accidental death and dismemberment insurance
Short-term disability
Long-term disability
Employee assistance program
Paid vacation

Visa sponsorship

Not detected in the job text

Keywords

Account management
Operations management
Staffing
Budgeting
Payroll
Recruitment
Customer service
Parking operations
Security planning
Contract negotiation
Microsoft office
Revenue collection
Supervisory practices
Training
Performance management
Inventory management
Compliance
Client relations

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