Senior Parking Manager

Senior Parking Manager

Application Deadline: 31 October 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I5-D35_CA-WINNIPEG-SUPERVISOR DEPT

Compensation: CA$45,500 / year

Description

The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards 
• Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees 
• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship 
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion 
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness 
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required 
• Fill in to provide coverage for front line positions, as needed 
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests 
• Immediately respond to reports of accidents, incidents, or safety concerns 
• Communicate professionally at all times with guests, client, and teammates 

Skills, Knowledge and Expertise

• Proven experience in the parking management industry with a minimum of 2 years in a leadership role.  
• Strong focus on customer service and client satisfaction.  
• Proficient in location, profit and loss analysis.  
• Demonstrated experience in revenue generation and direct marketing.  
• Event management experience is a plus.  
• Client relationship management skills.  
• Business development and strategic thinking abilities.  
• Leadership and team-building skills.  
• Technologically proficient with MS Word, Excel, PowerPoint, and contract management software. 
• Ability to work both independently and as part of a team. 
• Valid driver’s license, reliable personal vehicle, and clean driving record. 

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.  
• Life and AD&D:  Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.  
• Short-Term Disability (STD): Income protection when you need time to recover.  
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.  
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home  
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).  
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family