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Added 9 mins ago
Sales Development Representative
Avetta, LLC
Calgary, AB
The Sales Development Representative is responsible for the outreach to prospective clients with the objective of identifying potential client customers and setting qualified appointments…
Added 23 mins ago
C
Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
Respond promptly to requests for information and analytical support from team members and clients.
Added 23 mins ago
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Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
…goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing…
Added 23 mins ago
M
Environmental Scientist / Environmental Professional
McElhanney
Prince George, BC
- Volunteer
…Professional Biologists, Engineers, and Geoscientists, you'll support environmental assessments, monitoring programs, habitat studies, remediation and reclamation projects, and permitting…
Added 23 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 23 mins ago
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HSE Site Representative
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 23 mins ago
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Regional Manager, Terminal Operations
BC Ferries
Comox, BC
- Full-time
…successful implementation of corporate and regional initiatives that support BC Ferries' strategic…
Added 23 mins ago
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Sales Development Representative (SDR) - SaaS Outbound
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 38 mins ago
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Occupational Therapist Degree
HealthCareersInSask.ca
Lloydminster, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 53 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 53 mins ago
WI
HSE Site Representative
WSP in Canada
NU · Nunavut, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 53 mins ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Conducts surveys to gather field data; prepares drawings, layouts, and other visual aids; prepares technical construction drawings. Reviews the development of designs for compliance with…
Added 53 mins ago
MC
Retail Representative - Sales and Merchandising
Merchandising Consultants Associates
Tracadie-Sheila, NB
- $17 CAD / hour
- Contract
…mission is to provide executional excellence and agile in-store support, so brands thrive where it matters most, on the shelf and in the hands of…
Added 53 mins ago
BB
Field Technical Service Representative (Full Time)
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 1 hour ago
OC
Senior Demand Planner - Service Parts
Olympus Corporation
Richmond Hill, ON
- Full-time
…supplier coordination, shortage mitigation, and fulfillment support. The position serves as the key liaison between the repair center and cross-functional partners across Service,…
Added 1 hour ago
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Account Executive
Beneva
NS · Toronto, ON
- Full-time
Beneva, Canada's largest mutual insurance company, is seeking a high-performing Account Executive to support our continued national expansion, specifically in the Ottawa or Nova Scotia…
Added 1 hour ago
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Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Decision Support, Governance & Executive Enablement (30%)
Added 1 hour ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
…objectives. The Director uses contemporary research, knowledge of the field and pan-institutional benchmarking, to position UVic Child Care as a leader in the field, leading the Child Care…
Added 2 hours ago
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Field Technician- Electrical/Mechanical
Wajax
Sudbury, ON
- Full-time
The Electrical Service Field Technician will be responsible for the dismantling and reassembly of rotating equipment. The Technician will ensure quality and customers are the basis of all…
Added 2 hours ago
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Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
The Business Administration Leader is a key contributor to business planning, budgeting, forecasting, and operational support activities. Working cross-functionally with stakeholders, the…
Added 2 hours ago
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Technical Sales Representative- Bearings, Power Transmission
Wajax
ON · Stoney Creek, ON
- Full-time
…attaining/exceeding account management and sales goals and/or Field/Shop Experience in a Hydraulic/Mechanical or Industrial…
Added 2 hours ago
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Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Act as Safety Representative, responsible for health and safety issues, supplies and equipment, rendering first aid if required, and completing Injury Reports
Added 2 hours ago
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Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
…safety, disability management, human resources, or a related field; an equivalent combination of education, training, and experience may be…
Added 2 hours ago
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Regional Emergency Manager
Government of Manitoba
Winnipeg, MB
- Part-time
…their regional portfolio and providing leadership, engagement, support, strategic direction, development, coordination, recommendations, and support services to local authorities,…
Added 2 hours ago
Field Service Technician
Source Atlantic Ltd.
Truro, NS
The Field Service Technician is responsible for diagnosing, troubleshooting, repairing, installing, and maintaining a wide range of industrial and electro-mechanical equipment at customer…

Reimagined Parking

Temporary Customer Service Representative (Afternoon) - Hullmark Centre

Toronto, ON, Canada

$19.92 CAD / hour · Contract

Apply About employer

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Job details

Pay: $19.92 CAD / hour
Job type: Contract
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline: 1 November 2026

Department: Operations - Field(OPS001)

Location: I9-56_4789 YONGE ST N

Compensation: CA$19.92 / hour

Description

Location: Lot 56- 4789 Yonge Street (Hullmark Centre)
Start Date: November 2, 2026
End date: November 27, 2026
Shift: Monday - Friday / 3:00pm - 10:00pm
**Changes may be made to this schedule are subject to operational requirements.
Deadline: Sunday, November 1st, 2026, at 5:00pm
This is an internal position for all UFCW Impark employees.

Working Conditions: The position will be stationed at each exit point, assisting customers with payment and validations.

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.

Key Responsibilities

Serve as the primary point of contact for monthly parking customers, including prospective, existing, and internal stakeholders
Handle inbound calls, emails, and written correspondence in alignment with service level and quality standards
Resolve customer inquiries, requests, and complaints with professionalism, empathy, and accuracy
Support customer retention by delivering consistent, high-quality service experiences
Assist customers with account setup, maintenance, and web-based platform navigation
Process customer transactions, including new account sign-ups, updates, and cancellations
Accurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes
Ensure all customer interactions and transactions are properly documented in CRM systems
Provide branch, lot, and account maintenance support
Manage high-volume workloads while maintaining accuracy, efficiency, and professionalism
Complete after-call work and required documentation promptly
Monitor and respond within established service level agreements (SLAs)
Maintain data integrity through accurate data entry and system updates
Communicate and enforce company policies, procedures, and parking regulations
Stay current with changes to workflows, policies, and product offerings
Utilize available resources such as internal knowledge bases, policies, and training materials
Assist team members with troubleshooting and issue resolution
Coordinate operational tasks such as work orders, meter outage reporting, and documentation uploads
Support supply order preparation and submission for parking locations
Maintain deliverable calendars to ensure deadlines are met across departments

Skills, Knowledge and Expertise

Strong communication skills (verbal and written) with excellent phone etiquette
Demonstrated ability to manage multiple priorities in a structured, fast-paced environment
High attention to detail with strong data entry accuracy
Critical thinking and problem-solving skills with sound judgment
Ability to handle customer concerns professionally and effectively resolve conflicts
Proficiency in Microsoft Office and customer systems (CRM, phone platforms, etc.)
Self-motivated, adaptable, and team-oriented with a strong work ethic

REQUIREMENTS:

High School Diploma or GED equivalent
Minimum 1 year of customer service experience in a high-volume environment (e.g., call center, retail) preferred
Must be at least 18 years of age
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Ability to remain seated for extended periods while working at a computer workstation
Frequent use of a computer, keyboard, and telephone for data entry and customer communication
Ability to read, analyze, and interpret information on a computer screen
Occasional lifting of office supplies or materials up to 10–15 pounds
Frequent talking and listening to interact with customers via phone and virtual channels
Ability to maintain focus and productivity in a fast-paced, high-volume work environment

WORKING CONDITIONS:

Fast-paced, high-volume contact center environment
Performance-driven with call monitoring and quality assurance standards

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.

Apply About employer

More about this job

Responsibilities

Assist parking customers with payments and validations, respond to customer inquiries and complaints, and process account sign-ups, updates, cancellations, and payment transactions. Maintain accurate customer records and documentation, meet service standards, and support parking-location operations and team troubleshooting.

Requirements

A high school diploma or GED is required, along with being at least 18 years old and authorized to work in Canada. At least one year of high-volume customer service experience is preferred; candidates must also pass a background check and demonstrate strong communication, accuracy, and problem-solving skills.

Skills

Verbal And Written Communication
Phone Etiquette
Multitasking
Attention To Detail
Data Entry
Critical Thinking
Problem-Solving
Conflict Resolution
Microsoft Office
Customer Service
Account Management
Payment Processing
Documentation
Teamwork
Adaptability

Benefits

Employee Assistance Program
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Parking Operations
Monthly Parking
Transient Parking
Customer Inquiries
Inbound Calls
Email Correspondence
Customer Retention
Account Setup
Account Maintenance
Web-Based Platforms
Transaction Processing
Credit Card Payments
Pre-Authorized Payments
Data Entry
Microsoft Office
Phone Platforms
Quality Assurance
Call Monitoring
Parking Regulations
Work Orders
Meter Outage Reporting
Documentation
Background Check

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