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Added 20 mins ago
Inclusion Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 20 mins ago
Sales Representative
Orica
Kamloops, BC
When required, the Representative may be requested to provide technical and applications support to other Orica customers.
Added 1 hour ago
CO
Customer Service Representative
City of Summerside
Summerside, PE
- Part-time
Perform general office duties and support daily operations
Added 1 hour ago
QR
Warehouse Material Handler
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are currently seeking a Back Desk Customer Service Representative to support our warehouse and order desk operations. This role focuses on order processing, administrative support, and…
Added 1 hour ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
· Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 1 hour ago
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310T or 310J Licensed Diesel Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 1 hour ago
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310T Diesel Mechanic
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Added 2 hours ago
BV
Security and Emergency Services Manager
Bow Valley College
Calgary, AB
- Full-time
Lead Security Operations and Emergency Preparedness: Lead and oversee campus security operations for the downtown campus and support offsite campuses as needed, ensuring the protection of…
Added 2 hours ago
BV
Facilities Manager
Bow Valley College
Calgary, AB
- Full-time
…personnel, delegating duties and arranging coverage as needed to support smooth daily operations. Communicate regularly with staff, contractors, tenants, and other stakeholders to address…
Added 2 hours ago
RM
Inside Sales Representative
Russel Metals
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- Full-time
…needs of energy industry customers. Its steel distributors operations act as master distributors selling steel in large volumes to other steel service centers and large equipment…
Added 2 hours ago
TE
Customer Service Representative
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $55,000 to $70,000 CAD / year
Liaising with facility and in house operations teams through effective communication to coordinate shipments and provide exceptional service to customers in a timely manner.
Added 2 hours ago
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Inside Sales Representative
Russel Metals
Nanaimo, BC
- Full-time
Russel Metals Inc. is seeking a motivated, customer-focused individual to join our team as an Inside Sales Representative in Nanaimo, BC. This is a full-time, permanent opportunity.
Added 3 hours ago
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Myticas Consulting
Ottawa, ON
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…Engineering, RF Engineering, Payload Engineering, Network Engineering, Operations, Software Development, and external suppliers to deliver high-quality system…
Added 4 hours ago
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Account Representative / Account Manager / Project Manager
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Added 5 hours ago
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Added 6 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 6 hours ago
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Customer Experience Representative - Seasonal
Indigo Books & Music
Windsor, ON
- $17.95 to $26 CAD / hour
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Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 7 hours ago
I
Seasonal Customer Experience Representative
Indigo
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- $17.6 to $17.95 CAD / hour
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Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 7 hours ago
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This full-time Outside Sales Representative role is hybrid, based in Hamilton, ON with some work-from-home flexibility. The Outside Sales Representative will identify and pursue new…
Added 7 hours ago
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Customer Experience Representative - Seasonal
Indigo
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 8 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Oakville, ON
- Up to $17.95 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 8 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
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…hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with…

Reimagined Parking

Temporary Customer Service Representative - Royal Bank Plaza

200 Bay St., Toronto, ON, M5J 2J1, Canada

$19.92 CAD / hour · Full-time · Temporary

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Job details

Pay: $19.92 CAD / hour
Job type: Full-time · Temporary
Apply by: Oct 28, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Temporary Customer Service Representative - Royal Bank Plaza

Application Deadline: 28 October 2026

Department: Operations - Field(OPS001)

Employment Type: Seasonal - Full Time

Location: I9-129_200 Bay St.

Reporting To: Location Manager

Compensation: CA$19.92 / hour

Description

Location: Lot 129 - 200 Bay Street (Royal Bank Plaza)
Start Date: November 2, 2026
End date: November 6, 2026
Shift: Monday - Friday / 3:00pm - 11:00pm

**Changes may be made to this schedule are subject to operational requirements.

Deadline: Wednesday, October 28th, 2026, at 5:00pm
This is an internal position for all UFCW Impark employees.

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.

Key Responsibilities

Serve as the primary point of contact for monthly parking customers, including prospective, existing, and internal stakeholders
Handle inbound calls, emails, and written correspondence in alignment with service level and quality standards
Resolve customer inquiries, requests, and complaints with professionalism, empathy, and accuracy
Support customer retention by delivering consistent, high-quality service experiences
Assist customers with account setup, maintenance, and web-based platform navigation
Process customer transactions, including new account sign-ups, updates, and cancellations
Accurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes
Ensure all customer interactions and transactions are properly documented in CRM systems
Provide branch, lot, and account maintenance support
Manage high-volume workloads while maintaining accuracy, efficiency, and professionalism
Complete after-call work and required documentation promptly
Monitor and respond within established service level agreements (SLAs)
Maintain data integrity through accurate data entry and system updates
Communicate and enforce company policies, procedures, and parking regulations
Stay current with changes to workflows, policies, and product offerings
Utilize available resources such as internal knowledge bases, policies, and training materials
Assist team members with troubleshooting and issue resolution
Coordinate operational tasks such as work orders, meter outage reporting, and documentation uploads
Support supply order preparation and submission for parking locations
Maintain deliverable calendars to ensure deadlines are met across departments

Skills, Knowledge and Expertise

Strong communication skills (verbal and written) with excellent phone etiquette
Demonstrated ability to manage multiple priorities in a structured, fast-paced environment
High attention to detail with strong data entry accuracy
Critical thinking and problem-solving skills with sound judgment
Ability to handle customer concerns professionally and effectively resolve conflicts
Proficiency in Microsoft Office and customer systems (CRM, phone platforms, etc.)
Self-motivated, adaptable, and team-oriented with a strong work ethic

REQUIREMENTS:

High School Diploma or GED equivalent
Minimum 1 year of customer service experience in a high-volume environment (e.g., call center, retail) preferred
Must be at least 18 years of age
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Ability to remain seated for extended periods while working at a computer workstation
Frequent use of a computer, keyboard, and telephone for data entry and customer communication
Ability to read, analyze, and interpret information on a computer screen
Occasional lifting of office supplies or materials up to 10–15 pounds
Frequent talking and listening to interact with customers via phone and virtual channels
Ability to maintain focus and productivity in a fast-paced, high-volume work environment

WORKING CONDITIONS:

Fast-paced, high-volume contact center environment
Performance-driven with call monitoring and quality assurance standards

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

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More about this job

Responsibilities

The Customer Service Representative serves as the primary point of contact for parking customers, handling inbound inquiries and transactions via phone and email. They are responsible for maintaining accurate account data, resolving complaints, and ensuring a high-quality service experience in a fast-paced environment.

Requirements

Candidates must possess a High School Diploma or GED equivalent and at least one year of customer service experience in a high-volume setting. Applicants must be at least 18 years old, authorized to work in Canada, and able to pass a background check.

Skills

Customer Service
Communication
Data Entry
Problem Solving
Critical Thinking
Attention To Detail
Conflict Resolution
Microsoft Office
CRM Systems
Phone Etiquette
Time Management
Adaptability
Teamwork
Account Maintenance

Benefits

Employee Assistance Program
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Operations
Data Entry
CRM
Microsoft Office
Call Center
Account Management
Transaction Processing
Conflict Resolution
Parking Operations
Service Level Agreements
Documentation
Troubleshooting
Communication
Professionalism

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