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Added 1 day ago
A
SMB Renewals Specialist (Outbound Sales Representative)
Accenture
St. Catharines, ON
- Full-time
Respond to customer emails promptly and professionally, following established service-level agreements (SLAs).
Added 1 day ago
EM
Customer Service Representative - Bridgewater
Enterprise Mobility
Bridgewater, NS
- $18 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 2 days ago
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Entry Level Sales Representative (TELUS)
AXIO
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Added 2 days ago
A
Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Brossard, QC
- $55,000 to $60,000 CAD / year
- Full-time
Added 2 days ago
A
Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Sherbrooke, QC
- $55,000 to $60,000 CAD / year
- Full-time
Added 2 days ago
EM
Customer Service Representative - Woodstock
Enterprise Mobility
Woodstock, NB
- $17 CAD / hour
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 2 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
This role is a great next step if you've worked in retail, hospitality, restaurants, a call centre or as a brand ambassador, or if you're a student or graduate looking for an entry-level…
Added 2 days ago
TI
Customer Experience Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of…
Added 2 days ago
B
Events Assistant
Boomerang
Toronto, ON
- Full-time
…great customer service and have a hunger to learn, this is an entry-level role where you'll gain real, hands-on experience in event marketing, face-to-face sales, customer engagement and…
Added 2 days ago
E
Customer Service Representative
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Part-time
As an ENMAX Customer Service Representative, you will represent the ENMAX brand by delivering exceptional customer service as a trusted advisor to Albertans for their energy needs.
Added 2 days ago
TI
Customer Experience Representative
TTI, Inc.
Toronto, ON
- Full-time
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of…
Added 3 days ago
NA
Territory Manager
Newfoundland and Labrador Dairy Co-operative
St. John's, NL
- Full-time
As a Territory Manager, you will play a pivotal role in driving growth, enhancing the Central Dairies brand, and contributing to meeting our revenue targets. This is an exciting opportunity…
Added 3 days ago
YL
Customer Experience Representative
Young Living Essential Oils
Calgary, AB
- Full-time
The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all…
Added 4 days ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 5 days ago
EM
Customer Service Representative - Lloydminster
Enterprise Mobility
Lloydminster, SK
- $17.5 CAD / hour
- Temporary
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
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RP
Temporary Customer Service Representative (Weekends) - Manulife Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 5 days ago
HE
entry level Customer services representative
Hype Events
Toronto, ON
- Full-time
Added 5 days ago
TS
Customer Service Representative
Total Sanitation Services
Sarnia, ON
- Full-time
Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Added 5 days ago
TS
Customer Service Representative
Total Sanitation Services
Sarnia, ON
- Full-time
Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Added 5 days ago
SC
Customer Service Representative
Staples Canada
Mississauga, ON
- Full-time
…lasting relationships with our customers. As a Customer Service Representative (CSR), you will play a pivotal role in our success by ensuring that our customers’ product needs are met…
Added 6 days ago
RP
Temporary Customer Service Representative (Weekends) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 6 days ago
RP
Temporary Customer Service Representative (Afternoon) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 6 days ago
RP
Temporary Customer Service Representative (Morning) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 7 days ago
EM
Customer Service Representative - Cold Lake
Enterprise Mobility
Cold Lake, AB
- $17.5 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 8 days ago
EM
Customer Service Representative - Terrace
Enterprise Mobility
Terrace, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…

Reimagined Parking

Temporary Customer Service Representative (Weekends) - Maple Leaf Square

Toronto, ON, Canada

$19.92 CAD / hour · Contract

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Job details

Pay: $19.92 CAD / hour
Job type: Contract
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline: 3 November 2026

Department: Operations - Field(OPS001)

Location: I9-402_15 YORK ST

Compensation: CA$19.92 / hour

Description

Location: Lot 402 - 15 York Street (Maple Leaf Square)
Start Date: November 14, 2026
End date: December 20, 2026
Shift: Saturday - Sunday / 7:00am - 3:00pm
**Changes may be made to this schedule are subject to operational requirements.
Deadline: Tuesday, November 3rd, 2026, at 5:00pm
This is an internal position for all UFCW Impark employees.

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.

Key Responsibilities

Serve as the primary point of contact for monthly parking customers, including prospective, existing, and internal stakeholders
Handle inbound calls, emails, and written correspondence in alignment with service level and quality standards
Resolve customer inquiries, requests, and complaints with professionalism, empathy, and accuracy
Support customer retention by delivering consistent, high-quality service experiences
Assist customers with account setup, maintenance, and web-based platform navigation
Process customer transactions, including new account sign-ups, updates, and cancellations
Accurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes
Ensure all customer interactions and transactions are properly documented in CRM systems
Provide branch, lot, and account maintenance support
Manage high-volume workloads while maintaining accuracy, efficiency, and professionalism
Complete after-call work and required documentation promptly
Monitor and respond within established service level agreements (SLAs)
Maintain data integrity through accurate data entry and system updates
Communicate and enforce company policies, procedures, and parking regulations
Stay current with changes to workflows, policies, and product offerings
Utilize available resources such as internal knowledge bases, policies, and training materials
Assist team members with troubleshooting and issue resolution
Coordinate operational tasks such as work orders, meter outage reporting, and documentation uploads
Support supply order preparation and submission for parking locations
Maintain deliverable calendars to ensure deadlines are met across departments

Skills, Knowledge and Expertise

Strong communication skills (verbal and written) with excellent phone etiquette
Demonstrated ability to manage multiple priorities in a structured, fast-paced environment
High attention to detail with strong data entry accuracy
Critical thinking and problem-solving skills with sound judgment
Ability to handle customer concerns professionally and effectively resolve conflicts
Proficiency in Microsoft Office and customer systems (CRM, phone platforms, etc.)
Self-motivated, adaptable, and team-oriented with a strong work ethic

REQUIREMENTS:

High School Diploma or GED equivalent
Minimum 1 year of customer service experience in a high-volume environment (e.g., call center, retail) preferred
Must be at least 18 years of age
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Ability to remain seated for extended periods while working at a computer workstation
Frequent use of a computer, keyboard, and telephone for data entry and customer communication
Ability to read, analyze, and interpret information on a computer screen
Occasional lifting of office supplies or materials up to 10–15 pounds
Frequent talking and listening to interact with customers via phone and virtual channels
Ability to maintain focus and productivity in a fast-paced, high-volume work environment

WORKING CONDITIONS:

Fast-paced, high-volume contact center environment
Performance-driven with call monitoring and quality assurance standards

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.

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More about this job

Responsibilities

Handle high-volume customer calls, emails, and written requests, resolving inquiries and processing parking account transactions accurately and professionally. Maintain customer records and documentation, support operational tasks, and meet service-level and quality standards.

Requirements

A high school diploma or GED is required, and at least one year of high-volume customer service experience is preferred. Applicants must be at least 18, pass a background check, and be authorized to work in Canada; strong communication, accuracy, problem-solving, and Microsoft Office skills are also expected.

Skills

Verbal And Written Communication
Phone Etiquette
Multitasking
Attention To Detail
Data Entry
Critical Thinking
Problem-Solving
Conflict Resolution
Microsoft Office
Customer Service
Account Management
Teamwork
Adaptability
Time Management
Customer Retention

Benefits

Employee Assistance Program
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Monthly Parking
Transient Guests
Inbound Calls
Email Correspondence
Microsoft Office
Account Setup
Account Maintenance
Customer Transactions
Credit Card Payments
Pre-Authorized Payments
Data Entry
Service-Level Agreements
Quality Assurance
Customer Retention
Parking Regulations
Work Orders
Meter Outage Reporting
Documentation Uploads
Contact Center
Call Monitoring
High-Volume Environment

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