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Guest Relations Customer Service Representative - Seasonal - CZ
Calgary Zoo
Calgary, AB
Temporary
Join our team at the Wilder Institute's Calgary Zoo and help create positive experiences for visitors of all ages! Our Guest Relations team is seeking seasonal part-time Guest Relations…
Guest Relations Customer Service Representative - Seasonal - CZ
The Calgary Zoo
Calgary, AB
Temporary
Join our team at the Wilder Institute's Calgary Zoo and help create positive experiences for visitors of all ages! Our Guest Relations team is seeking seasonal part-time Guest Relations…
Guest Experience Representative, Calgary (Winter 2026/27)
Alterra
BC · CMH - British Columbia (Pacific)
Part-time
Position Title: Guest Experience Representative, Calgary
Guest Experience Representative, Kelowna (Winter 2026/27)
Alterra
BC · CMH - British Columbia (Pacific)
Part-time
Position Title: Guest Experience Representative, Kelowna
Guest Experience Representative, Calgary (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Part-time
Position Title: Guest Experience Representative, Calgary
Guest Experience Representative, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Part-time
Position Title: Guest Experience Representative, Kelowna
Added 1 day ago
Supervisor, Works Contracted Services
Town of Oakville
Oakville, ON
Contract
Serves as a primary representative for Works Operations customer complaints, escalated service requests, Council inquiries and stakeholder concerns.
Inside Sales Representative
Fresh Start Foods Canada Ltd.
Richmond, BC · Fresh Start West Richmond-British Columbia-FSW
Full-time
At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.
Contract Logistics Distribution Center Supervisor
Kuehne+Nagel
Baie-D'Urfé, Quebec
Full-time
…4PL partner, the Supervisor acts as Kuehne+Nagel’s on-floor representative, ensuring operations are executed safely, efficiently, and in accordance with KPIs, SOPs, and customer…
Seasonal DZ Residential Driver
Primemax Energy
Ayr, ON
Temporary
We are currently hiring for an experienced DZ Metered Propane Delivery Driver to join our growing team based out of Ayr, ON. This role is seasonal contract and will support our operations…
Inside Direct Sales Representative
Fresh Start Foods Canada Ltd.
Richmond, BC
Full-time
For more than 30 years, Fresh Start Foods has proudly delivered a full range of fresh produce solutions to customers across Canada. As a valued member of the Gordon Food Service (GFS)…
Seed Technician
Bayer
Lethbridge, AB
Full-time
Team-oreinted individual who thrives in a collaborative environment and helps drive success for both our operations tea, our network of stakeholders and our customers
Municipal Law Enforcement Officer II
The Corporation of The City of St. Thomas
St. Thomas, ON
The Municipal Law Enforcement Officer II position also performs Animal Shelter and Animal Control duties relating to operations, administration, maintenance of the City Animal Shelter.

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Reimagined Parking

Temporary Customer Service Representative - Yonge Parkade Eaton Centre

220 YONGE ST, Toronto, ON, M5B 2L7, Canada

Pay: $18.97 CAD / hour
Job type: Full-time · Temporary
Closing date: Sep 16, 2026

This opening has closed.

The original listing is kept below for reference.

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Customer Service Representative serves as the primary point of contact for parking customers, managing high-volume inquiries via phone and email. They are responsible for processing transactions, maintaining accurate account data, and ensuring a seamless customer experience.

Requirements

Candidates must have a High School Diploma or GED and at least one year of customer service experience in a high-volume environment. Applicants must be at least 18 years old, pass a background check, and be authorized to work in Canada.

Experience

0 to 2 years

Education

high school

Working hours

24 hours per week

Work arrangement

On-site

Skills

Customer Service
Communication
Data Entry
Problem Solving
Critical Thinking
Phone Etiquette
Microsoft Office
CRM Systems
Conflict Resolution
Attention To Detail
Time Management
Adaptability
Teamwork
Account Maintenance
Record Keeping

Benefits

Employee Assistance Program
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Operations
Parking Management
Data Entry
CRM
Call Center
Transaction Processing
Account Management
Communication
Microsoft Office
Service Level Agreements
Conflict Resolution
Documentation
Administrative Support
Work Orders
Quality Assurance
Professionalism
Customer Retention

Original job description

Archived listing. The details below describe a past opening.

Temporary Customer Service Representative - Yonge Parkade Eaton Centre

Application Deadline: 17 September 2026

Department: Operations - Field(OPS001)

Employment Type: Seasonal - Full Time

Location: I9-433_220 YONGE ST

Reporting To: Site Manager

Compensation: CA$18.97 / hour

Description

Location: Lot 433 - 220 Yonge Street (Yonge Parkade - Eaton Centre)
Start Date: October 7, 2026
End date: November 13, 2026
Shift: Wednesday - Friday / 3:00pm - 11:00pm

**Changes may be made to this schedule are subject to operational requirements.

Deadline: Thursday, September 17th, 2026, at 5:00pm
This is an internal position for all SEIU Impark employees.

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.

Key Responsibilities

Serve as the primary point of contact for monthly parking customers, including prospective, existing, and internal stakeholders
Handle inbound calls, emails, and written correspondence in alignment with service level and quality standards
Resolve customer inquiries, requests, and complaints with professionalism, empathy, and accuracy
Support customer retention by delivering consistent, high-quality service experiences
Assist customers with account setup, maintenance, and web-based platform navigation
Process customer transactions, including new account sign-ups, updates, and cancellations
Accurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes
Ensure all customer interactions and transactions are properly documented in CRM systems
Provide branch, lot, and account maintenance support
Manage high-volume workloads while maintaining accuracy, efficiency, and professionalism
Complete after-call work and required documentation promptly
Monitor and respond within established service level agreements (SLAs)
Maintain data integrity through accurate data entry and system updates
Communicate and enforce company policies, procedures, and parking regulations
Stay current with changes to workflows, policies, and product offerings
Utilize available resources such as internal knowledge bases, policies, and training materials
Assist team members with troubleshooting and issue resolution
Coordinate operational tasks such as work orders, meter outage reporting, and documentation uploads
Support supply order preparation and submission for parking locations
Maintain deliverable calendars to ensure deadlines are met across departments

Skills, Knowledge and Expertise

Strong communication skills (verbal and written) with excellent phone etiquette
Demonstrated ability to manage multiple priorities in a structured, fast-paced environment
High attention to detail with strong data entry accuracy
Critical thinking and problem-solving skills with sound judgment
Ability to handle customer concerns professionally and effectively resolve conflicts
Proficiency in Microsoft Office and customer systems (CRM, phone platforms, etc.)
Self-motivated, adaptable, and team-oriented with a strong work ethic

REQUIREMENTS:

High School Diploma or GED equivalent
Minimum 1 year of customer service experience in a high-volume environment (e.g., call center, retail) preferred
Must be at least 18 years of age
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Ability to remain seated for extended periods while working at a computer workstation
Frequent use of a computer, keyboard, and telephone for data entry and customer communication
Ability to read, analyze, and interpret information on a computer screen
Occasional lifting of office supplies or materials up to 10–15 pounds
Frequent talking and listening to interact with customers via phone and virtual channels
Ability to maintain focus and productivity in a fast-paced, high-volume work environment

WORKING CONDITIONS:

Fast-paced, high-volume contact center environment
Performance-driven with call monitoring and quality assurance standards

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

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