Project Logistics Operations Manager

Our client is a large, specialized Project Management shipping company handling abnormal, heavy and oversized projects. Their project services are customized for each individual customer or partner, to satisfy often complex requirements. Leveraging their expertise to provide the right solutions and suitable equipment to enable smooth transitions between air, sea and land. This specialized provider has a fully integrated approach throughout the entire project cycle, utilizing creativity and skills derived from extensive experience in the industry.

Company Services

The client offers reliable international transportation solutions, we work with you to create a tailor-made, end-to-end key at every turn. Through this approach they assist their business partners with delivery precision and visibility while reducing transport risks at all times.

These include Global Project Management, Transportation Engineering, Rail Logistics, Barge Transportation, Air Freight, Ocean Freight and Road Logistics.

They are looking for an experienced Project Logistics Operations Manager to lead their Teams in Calgary + Toronto. They purposely hire young operations staff and train them in-house, starting from simple drayage inquiries and building up to complex files. The Operations Manager is central to making that model work.

The Opportunity:

Reporting to the Operations VP in Toronto and Calgary, this role is the hub of all operations in the company: management’s concerns are routed to the Operations Manager, who resolves team issues directly and escalates only exceptional cases.

Key Responsibilities:

• Team Leadership Hold personnel responsibility for operations staff in Toronto and Calgary

•Operational Control Manage and supervise day-to-day operations and step in on problem solving

•Finance Link Work with operations on timely invoicing and invoice posting. Act as a link between operations and accounting. Ensure monthly file closing is completed

•Customers and Growth Build customer rapport so the team has support when problems arise. Grow a personal customer base and run their own book of business within the ops team. Recommend and drive improvements to internal processes.

Candidate Profile:

• Several years of hands-on freight forwarding operations experience in Canada (drayage, inland, operational)

• Experience leading, coaching and training an operations team, including remote staff in another city.

• Strong file control and an eye for protecting margin and company interests of live files

• Legally eligible to work in Canada

• Comfort working with accounting on invoicing and month end file closing

• An existing customer network that they can bring into the business

• Familiarity with CIFFA Standard Trading conditions

• Based in or willing to relocate to Calgary or Toronto

• Post-secondary education in Business, Sales, Logistics, Supply Chain Management, or a related discipline is preferred; equivalent professional experience will be considered

• CIFFA or CITT certification would be an asset

Why Consider This Opportunity?

• Join an established and growing transportation and logistics organization with a broad International market presence

An excellent total rewards package, including 4 weeks vacation, accompanies this outstanding career opportunity.

Reimer Associates Inc. thanks all applicants for their interest. We are reviewing applications and will contact candidates whose qualifications most closely align with the requirements of the role. Due to the volume of applications received, we are unable to respond individually to every applicant; however, resumes will be retained for consideration for future opportunities.