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Added 3 mins ago
FP
Manager Campaign Analytics SQL Pega CDH
FINTECH PROFESSIONALS CORP
Toronto, ON
- $50 to $65 CAD / hour
- Full-time
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Added 1 hour ago
R(
Director, Strategic Insights
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Lead advanced customer analytics and translate behavioural data into actionable strategies to improve acquisition, retention, engagement, and lifetime value
Added 1 hour ago
C
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Business Technology Solutions Manager
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Added 4 hours ago
3
Customer Success Program Manager
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Added 5 hours ago
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Senior AI Architect
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Added 7 hours ago
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Field Marketing Manager
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- $75,000 to $90,000 CAD / year
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Added 7 hours ago
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Content Marketing Manager
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Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
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Added 8 hours ago
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Master Data Mgmt Analyst
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Reitmans (Canada) Ltée/Ltd

Director, Strategic Insights

250 Rue Sauvé Ouest, Montreal, QC, H3L 1Z2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of experience in strategic insights, analytics, or research leadership within retail or consumer-driven environments
Posting language: English
Posted: Nov 8, 2026

Original job description

Company Description

For 100 years, Reitmans (Canada) Limited (RCL) has defined the Canadian retail fashion landscape with its three iconic brands, Reitmans, RW&CO. and PENN. Penningtons. We're excited about what we’ll build together next.

Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all.

We believe great people do their best work alongside other great people. Here, you’ll have a voice, be challenged to grow and be part of a team driven by curiosity, bold thinking and ownership.

Come raise the bar of Canadian fashion with us.

Job Description

The Director, Strategic Insights leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights that support business decisions. Reporting to the VP, Data Strategy, this role partners with brands and cross-functional teams to strengthen insight capabilities and embed a customer-focused, data-driven approach into planning, prioritization, and performance measurement across the organization.

Key Responsibilities

Define and execute the enterprise Strategic Insights roadmap, integrating customer analytics, consumer research, and market intelligence into a unified capability
Lead advanced customer analytics and translate behavioural data into actionable strategies to improve acquisition, retention, engagement, and lifetime value
Oversee consumer and market research programs to inform brand positioning, strategic planning, and executive decision-making
Partner with senior leadership to embed insights into planning, prioritization, and performance measurement across the organization
Build and lead a high-performing, multidisciplinary insights team while driving adoption of data-driven decision-making and innovation

Qualifications

10+ years of experience in strategic insights, analytics, or research leadership within retail or consumer-driven environments
Strong strategic and commercial acumen with the ability to link insights to business outcomes and influence executive decisions
Deep expertise in quantitative and qualitative methodologies, including customer segmentation, predictive analytics, and market research
Proven leadership experience building and developing high-performing, cross-functional teams in a matrix environment
Excellent communication and storytelling skills, with the ability to translate complex data into clear, compelling executive narratives
Bilingual French and English to communicate with teams and stakeholders across Canada

Additional Information

What Sets Us Apart:

Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
Well-Being First: Access a comprehensive benefits program designed to take care of you.
Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.
Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented team
Growth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

*Certain conditions apply

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

#LIhybrid

Business Type: Head Office - Corporate Services

Department ID: 21400 - EC-Strategic Insights

Job Type: Replacement

Status: Permanent

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More about this job

Responsibilities

The Director of Strategic Insights leads the development of the enterprise insights roadmap by integrating customer analytics, market research, and behavioral data. This role partners with senior leadership to embed data-driven decision-making into organizational planning and performance measurement.

Requirements

Candidates must have 10+ years of leadership experience in strategic insights, analytics, or research within retail or consumer-driven environments. Strong commercial acumen and the ability to communicate complex data to executive stakeholders are essential, along with bilingual proficiency in French and English.

Skills

Strategic insights
Data strategy
Customer analytics
Market research
Predictive analytics
Customer segmentation
Strategic planning
Performance measurement
Leadership
Commercial acumen
Cross-functional collaboration
Executive communication
Storytelling
Bilingualism
Data-driven decision making

Benefits

Hybrid work environment
Paid leave
Sick days
Vacation time
Employee discounts
Referral rewards
Annual bonuses
Career advancement
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Strategic Insights
Data Strategy
Customer Analytics
Market Intelligence
Consumer Research
Retail
Behavioral Data
Customer Acquisition
Retention
Engagement
Lifetime Value
Brand Positioning
Strategic Planning
Executive Decision-making
Multidisciplinary Team Leadership
Matrix Environment
Quantitative Methodologies
Qualitative Methodologies
Customer Segmentation
Predictive Analytics
Data-driven Innovation
Bilingual
Hybrid Work
Corporate Services

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