Pharmacy Manager - Winnipeg

Welcome to Rejuvenation!

Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.

Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!

What We Offer:

Rejuvenation perks

• Annual reviews
• Paid parking
• Discounts on medical aesthetic treatments and skincare products 
• Comprehensive health benefits 
• Close-knit teams 
• Fun and inclusive monthly challenges with incredible prizes 
• Flexibility and a healthy work-life balance 
• Continuing education opportunities 
• Supportive management team 
• Opportunity for internal growth 
• And so much more!  

What are you waiting for? Apply today!

Role Purpose

The Pharmacy Manager is accountable for the safe, effective, and compliant operation of this new Winnipeg community pharmacy - including clinical oversight, people leadership, Level C compounding operations (with training provided), inventory and workflow performance, and adherence to College of Pharmacists of Manitoba (CPhM) standards, The Pharmaceutical Act (Manitoba), and organizational policies. This role owns day-to-day site performance: coaching and developing the pharmacy team, collaborating with the dermatology clinic next door and other healthcare partners, partnering with upper management on new projects and operational initiatives, meeting agreed KPIs, and sustaining a patient-centred culture of pharmaceutical care with a dermatology focus.

Key Responsibilities

Clinical Care and Dispensing

• Review, interpret, and verify prescriptions for accuracy, therapeutic appropriateness, and potential interactions.
• Prepare and dispense medications in accordance with regulatory and safety standards; support Level C compounding operations (training provided) and provide final professional verification where required.
• Provide professional consultation and counselling to patients on medication use, side effects, adherence, and related care.
• Collaborate with physicians, the dermatology clinic next door, other healthcare facilities, and interdisciplinary team members to optimize patient care and treatment outcomes - especially in dermatology-focused therapies.
• Act in the patient’s best interest by supporting patient-centred care through full professional scope of practice and delivery of pharmacy clinical programs.

People Leadership and Collaboration

• Lead, schedule, coach, train, and direct pharmacists, pharmacy technicians, assistants, and administrative staff to meet quality and patient-care standards.
• Manage selection, onboarding, training, performance management, and succession planning for the pharmacy team (in partnership with HR as applicable).
• Determine staffing requirements, balance labour to workload, and resolve day-to-day people and workflow issues.
• Role-model and reinforce customer-service and patient-experience standards for all team members.
• Build a supportive, motivating, and inclusive team culture that maximizes each member’s potential
• Collaborate closely with other healthcare facilities, clinic partners, and internal/external team members to support coordinated care and seamless patient experience.
• Partner with upper management on integrating new projects, programs, and strategic or operational initiatives; help plan rollout, train the team, and sustain adoption on site.

Operations, Inventory, and Quality

• Plan, organize, direct, control, and evaluate daily pharmacy operations and workflows.
• Oversee inventory levels, ordering, receiving, storage, and procurement of pharmaceuticals and supplies; maintain product availability and control shrinkage.
• Maintain accurate patient, prescription, inventory, and controlled-substance records in accordance with CPhM standards, The Pharmaceutical Act (Manitoba), and applicable law.
• Establish, implement, and maintain written policies and procedures for safe and effective pharmacy practice as expected of a pharmacy manager under Manitoba standards.
• Lead quality assurance, audit readiness, safety reviews, and continuous improvement initiatives; investigate deviations and implement corrective actions as needed.
• Ensure ordering, receiving, and storage practices follow prescribed guidelines and organizational SOPs.

Financial, Compliance and performance

• Drive site performance against agreed KPIs and business plans, including sales/service targets, margins, labour control, and operational efficiency where assigned.
• Ensure prescriptions are billed correctly to public and third-party payers; support special-authorization and insurance processes as applicable.
• Ensure full compliance with federal and Manitoba provincial legislation, Health Canada requirements, CPhM standards of practice and practice directions, and company policies (including OHS and loss-prevention practices); train staff accordingly.
• Support pharmacy-manager designation responsibilities as assigned (including completion of CPhM’s mandatory Pharmacy Manager Training Program within required timelines once designated).
• Manage controlled substances in adherence to applicable laws and documentation requirements
• Resolve patient, customer, and supply issues promptly and professionally; escalate as needed to the Owner / Director.
• Execute pharmacy programs and service launches that improve patient care and support business goals, in collaboration with upper management.

Role Qualifications

• Bachelor of Science in Pharmacy (BScPharm) or Doctor of Pharmacy (PharmD) degree from an accredited institution. 
• Current registration and active licence in good standing with the College of Pharmacists of Manitoba (CPhM), without restrictions or conditions (or eligibility to obtain Manitoba licensure before start).
• Eligible to be designated as pharmacy manager under The Pharmaceutical Act (Manitoba) and CPhM requirements, as assigned.
• Minimum 1–2 years of experience in retail pharmacy.
• Strong knowledge of drug therapy management, dispensing practice, and clinical protocols relevant to community/retail pharmacy.
• Injection certification (and First Aid certification preferred / as required by site policy).
• Proficiency in pharmacy management software (Kroll preferred), Microsoft Office applications, and electronic health record systems.
• Excellent interpersonal, communication, organizational, collaboration, and problem-solving skills.
• Compounding experience is not required, but is an asset; training will be provided for compounding and for education in the site’s dermatology-focused therapeutic areas
• One or more years of management or people-leadership experience (pharmacy manager, supervisor, or equivalent) - preferred but not required; we will train the right candidate.
• Experience collaborating with clinics, other healthcare facilities, or interdisciplinary care teams. (asset) 

Location: 5 Scurfield Boulevard Winnipeg, MB R3Y 1G3

Employee Equity and Accessibility Statement

Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer! #HP