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Added 2 months ago
Outdoor Spa Operations Team Lead
HR_RH
Whistler, British Columbia
Assist with any guests’ issues or concerns that arise and, if required, seek support from your Team Leader/Supervisor and/or Spa Experience & Housekeeping Manager
Added 7 days ago
Spa Manager
Wickaninnish Inn
Tofino, BC
Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 7 days ago
Assistant Spa Manager
Wickaninnish Inn
Tofino, BC
Internship
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 18 days ago
Hairstylist - Casual
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Fairmont Spa at Fairmont Chateau Lake Louise is seeking a talented, professional, and guest-focused Hairstylist to join our Spa team on a casual basis, with the potential to transition into…
Added 18 days ago
Hairstylist - Casual
AccorHotel
Lake Louise, AB
Part-time
Fairmont Spa at Fairmont Chateau Lake Louise is seeking a talented, professional, and guest-focused Hairstylist to join our Spa team on a casual basis, with the potential to transition into…
Added 1 day ago
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 1 day ago
Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 29 days ago
Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 1 day ago
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 1 day ago
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 29 days ago
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 7 days ago
Spa Coordinator/Attendant
Wickaninnish Inn
Tofino, BC
Part-time
Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Relais & Châteaux property recognized…
Added 3 days ago
Assistant(e) Responsable du Spa / Assistant Spa Manager
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
Full-time
…to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury…
Added 2 months ago
Contact Centre Representative (Elmwood Spa, elmspa)
Westerkirk
Toronto, ON
…experiences, we encourage you to apply and become part of the Elmwood Spa…
Added 1 month ago
ASSIST SPA MANAGER
Lais Hotel Properties L
Caledon, ON
Up to $50,000 CAD / year
Full-time
Millcroft Inn & Spa is currently seeking an Assistant Spa Manager to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance…
Added 3 months ago
ASSISTANT SPA MANAGER
Lais Hotel Properties L
Caledon, Ontario
Up to $50,000 CAD / year
Full-time
Millcroft Inn & Spa is currently seeking an Assistant Spa Manager to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance…
Added 10 days ago
Tonic Spa Shift Manager (PT)
Sweat and Tonic
Toronto, ON
Internship
As the Spa Shift Manager, you are a key operational leader responsible for delivering a seamless, high-quality wellness experience in a dynamic, high-volume environment. You oversee daily…
Added 1 month ago
Locker Room Agent
HR_RH
Whistler, BC
Support the Spa Experience Team with operational and housekeeping duties.
Added 4 days ago
Spa Practitioner
Black Rock Oceanfront Resort
Ucluelet, BC
Full-time
Join our Spa team at Black Rock Oceanfront Resort!
Added 1 month ago
Spa Associate Sales and Client Experience
Hand & Stone - Mississauga - Derry & Dixie
ON · Mississauga, ON
$18 to $20 CAD / hour
Full-time
We operate a busy, high-performing spa environment where every team member plays an important role in delivering exceptional client experiences. This role is ideal for someone who enjoys…
Added 1 day ago
Spa Coordinator/Attendant - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
Full-time
Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Relais & Châteaux property recognized…
Added 1 day ago
Spa Coordinator/Attendant - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Relais & Châteaux property recognized…
Added 29 days ago
Spa Coordinator/Attendant - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Relais & Châteaux property recognized…
Added 7 days ago
Spa Practitioner
Wickaninnish Inn
Tofino, BC
Internship
Join our Spa Team as a Practitioner where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 1 day ago
Esthetician - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
Full-time
Join our Spa Team as an Esthetician where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…

Relais & Châteaux

Spa Manager - The Wickaninnish Inn

Tofino, BC, Canada

Pay: Salary/Wage: $65,000 - $70,000 per year based on experience.
Job type: Full-time
Apply by: Mar 17, 2027
Experience: Minimum 4 years’ management experience in a high-end, full-service luxury facility is necessary.
Posting language: English
Posted: Sep 18, 2026

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Original job description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

Job Description

Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests.

As a Spa Manager you will:

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond, and Forbes Standards.
Lead by example and be a pro-active member of the Senior Management Team and Ancient Cedars Spa Leadership Team.
Be responsible and accountable for the actions of Ancient Cedars Spa team members; work as a “hands on manager” assisting the team as they strive to meet and exceed guest expectations.
Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.
Be responsible for the overall cleanliness and physical condition of Ancient Cedars Spa, including, but not limited to, working space, storage space, and equipment.
Have an active role in the Health and Safety program within the Spa.
Be the contact person for guests who may require immediate assistance from the Manager, Ancient Cedars Spa, and/or follow up with guest concerns as necessary.
Administer Human Resources related tasks within the department, including, but not limited to, scheduling, submitting payroll, interviewing, hiring, performance management, reviews, etc.) for members of the Spa Leadership team, coordinators, practitioners, yoga instructors, and attendants.
Create, monitor, and be accountable for the annual budget for Ancient Cedars Spa.
Monitor the retail program within the spa; provide training and ongoing feedback to practitioners, as well as performance management discussions with practitioners related to their retail sales performance.
Work at the reception desk and cover treatments wherever required.
Complete all administrative responsibilities required to maintain the smooth operation of Ancient Cedars Spa.
Attend weekly Management meetings and relay necessary information to the spa team.

Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
Minimum 4 years’ management experience in a high-end, full-service luxury facility is necessary.
Superior Human Resources, interpersonal, verbal and written communication skills are required.
Superior organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem-solving skills are required.
The desire to lead a world-class spa team.
Knowledge and/or be comfortable with standard operating financial statements, as well as the budgeting process, and effective cost management.
Working knowledge of Spa Soft, Microsoft Word and Excel, and Maestro are assets.
Availability to do shift work and be able to work evenings, weekends and holidays.
Previous experience as a Massage or Spa Practitioner, an asset but not required.
Knowledge and familiarity with Comfort Zone, Sea Flora, Jane Iredale, Tofino Soap Company, Sangre de Fruta, and Halfmoon products and services is an asset.
Legal authorization to work in Canada.
The ability to make a three-year commitment to the position.

Salary/Wage: $65,000 - $70,000 per year based on experience.

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you’ll have access to alongside your experience at the Inn: Employment Benefits

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

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More about this job

Responsibilities

The Spa Manager is responsible for overseeing daily operations, ensuring high service standards, and managing the spa team's performance and development. They also handle administrative tasks, including budgeting, payroll, and maintaining the physical condition of the facility.

Requirements

Candidates must have at least 4 years of management experience in a luxury facility and possess strong interpersonal and organizational skills. A commitment to the position for three years and legal authorization to work in Canada are required.

Skills

Spa management
Guest service
Human resources
Budgeting
Financial reporting
Performance management
Leadership
Staff scheduling
Payroll administration
Retail management
Problem solving
Communication skills
Organizational skills
Health and safety
Spa soft
Maestro

Visa sponsorship

Not detected in the job text

Keywords

Spa Manager
Relais & Châteaux
Luxury hospitality
Guest experience
Budgeting
Human resources
Performance management
Spa Soft
Maestro
Retail program
Health and safety
Staff scheduling
Payroll
Leadership
Sustainability
West Coast culture
Service excellence
Forbes standards
AAA Four Diamond
Michelin Key

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