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Added 13 mins ago
Customer Account Manager - Bilingual
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…where you can partner with Sales and customers to help drive…
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Reliability Solutions

Public Training & Events Manager

Kirkland, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Reliability Solutions

Reliability Solutions helps industrial organizations improve reliability, maintenance performance and workforce capability through hands-on training, reliability services and technology.

Founded in 2003, our approach is practical and results driven. We help organizations build lasting capabilities that improve performance.

Position summary

We are looking for a Public Training & Events Manager to grow our public training program and run our external events with our Canadian division.

Your main goal will be to increase registration and revenue for our public reliability and maintenance courses. You will own the strategy and the results: deciding where and when to offer courses, how to promote them, and what to change when classes aren't filling. You'll work with Marketing, Sales and our instructors to build a program that grows year over year.

You'll also manage our webinars, conferences, trade shows, and events with customers, partners and industry organizations, from first plan to post-event follow-up.

This is a hands-on role for someone who is organized, commercially minded and comfortable owning results.

Travel: Up to 10–15% of the time, mainly to the United States

Key responsibilities

Grow public training (main focus)

Own the growth strategy for our public courses, including which courses to offer, where, when and in what format (in person or virtual).
Build and lead promotional plans to increase registrations, working with Marketing on execution.
Track registrations for every course and act early when a class is under target.
Identify new markets, partners, formats and course opportunities that can grow the program.
Work with Sales to turn course participants into longer-term customer relationships.

Run webinars, conferences and events

Coordinate our participation in conferences, trade shows, sponsorships, speaking opportunities and partner initiatives.
Plan and deliver webinars, customer events and partner events.
Manage logistics, including venues, vendors, registrations, materials, equipment, speakers, instructors, travel and attendee communications.
Manage relationships with conference organizers, customers, partners, vendors, instructors and other external contacts.
Make sure leads from every event are captured and handed to Sales, and that follow-up happens on time.

Plan, budget and report

Own the annual and rolling calendar of public courses, webinars, conferences and events, planning several months ahead.
Manage program and event budgets and measure results against the investment.
Report on registrations, attendance, revenue, leads and costs, and recommend what to change.
Run post-event reviews and apply what you learn to future programs.

How success is measured

Primary: growth in public course registrations and revenue.

Also measured on:

Webinar registrations and attendance
Event results against budget
Leads and opportunities delivered to Sales
Planning ahead and keeping the calendar on track
Post-event reviews and continuous improvement

Qualifications

Required

3+ years in events, training programs, B2B marketing or a related field.
A track record of growing registrations, attendance or revenue for a program, course or event series. Be ready to share the numbers.
Experience managing events, vendors, budgets and external partners, with several projects running at once.
Comfort using data to see what's working and recommend what to change.
Ability to travel to the United States up to 10–15% of the time.

Assets

Experience with CRM, email marketing, webinar or event-management platforms.
Experience in industrial manufacturing, maintenance, reliability, technical training or B2B services.

Benefits

Medical and dental coverage
Employee and Family Assistance Program (EFAP)
RRSP matching program
Employee Shareholder Program
Hybrid work model (3 days in the office)

The person we're looking for

You take ownership and think ahead. You're organized, but what drives you is the result behind every course and event.

You naturally ask: Are registrations where they should be? Is this course being promoted in the right places? What should we try next quarter to fill more seats? Were the leads handed to Sales, and what did they turn into?

Most importantly, you don't wait to be told. You spot what's coming, make a plan and move it forward.

Apply About employer

More about this job

Responsibilities

Grow registrations and revenue for public reliability and maintenance courses by setting the course strategy, planning promotions, monitoring enrollment, and working with Marketing, Sales, and instructors. Plan and deliver webinars, conferences, trade shows, and other events, managing budgets, logistics, external relationships, lead follow-up, and performance reviews.

Requirements

Requires at least three years of experience in events, training programs, B2B marketing, or a related field, with demonstrated results growing registrations, attendance, or revenue. Candidates should have experience managing multiple events, vendors, budgets, and external partners, be comfortable using data to improve results, and be able to travel to the United States up to 10–15% of the time.

Skills

Public Training Program Growth
Event Management
B2B Marketing
Registration Growth
Revenue Growth
Promotional Planning
Budget Management
Data Analysis
Webinar Management
Conference and Trade Show Coordination
Vendor Management
External Partner Relations
Lead Generation and Handoff
Calendar and Program Planning
Post-Event Evaluation
Customer Relationship Development

Benefits

Medical Coverage
Dental Coverage
Employee and Family Assistance Program
RRSP Matching Program
Employee Shareholder Program
Hybrid Work Model

Visa sponsorship

Not detected in the job text

Keywords

Public Training
Reliability
Maintenance
Industrial Organizations
Technical Training
B2B Marketing
Course Registrations
Revenue Growth
Promotional Plans
Webinars
Conferences
Trade Shows
Sponsorships
Partner Initiatives
Event Management
Vendor Management
Event Budgets
Registration Tracking
Lead Generation
Sales Handoff
CRM
Email Marketing
Webinar Platforms
Event-Management Platforms
Post-Event Reviews
Industrial Manufacturing

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