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Added 13 mins ago
Talent Acquisition Specialist (1 Year Contract)
ATS Automation
Cambridge, ON
…requisition (req) approvals, intake sessions with the hiring manager, job posting and sourcing, and…
Added 13 mins ago
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Toronto, ON · Greater Toronto, ON
- Other
…ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer…
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- $50,000 to $60,000 CAD / year
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Reliable Parts Ltd.

Counter Sales Representative

Coquitlam, BC, Canada

Salary: $21 per hour · Full-time

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Job details

Pay: Salary: $21 per hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity to advance your career in retail? Would you like to work for an established international company that values the contributions of its employees? If so, please read on!

This sales position earns a competitive wage. We provide great benefits, including medical, dental, vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability. If this sounds like the right opportunity for you, apply today!

 

About Reliable Parts

We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.

We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.

 

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have when they enter our store, and you assist them with any service requests while maintaining a friendly and positive attitude. When customers call our store, you answer the phone in a timely manner in order to provide responses to any questions or inquiries they may have. Some of the requests you often find yourself helping with involve providing prices, checking item availability, processing orders, replenishing display items, and conducting research when needed to find solutions.

In addition, you provide recommendations to customers based on their individual needs as well as relay important company and industry information. Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional sales. When customers are ready to finalize a purchase, you perform all front counter procedures according to guidelines. You enjoy having a job that allows you to be helpful while meeting new people each day, which is why you thrive in this position!

 

Qualifications For a Customer Service Representative

High school diploma or equivalent
Experience with in-person customer service
Familiarity with computer operations, including data entry and switching between multiple screens
Excellent phone skills
Basic math skills

Bilingual would be a plus but multiple factors will be taken into consideration. Are you able to work well under pressure? Do you have excellent verbal and written communication skills? Are you able to maintain a positive and upbeat attitude? Can you balance multiple tasks while demonstrating good time management? Do you work well as part of a team? Are you highly organized and attentive to detail? If yes, you might just be perfect for this position with our distribution center!

 

WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE

This full-time customer service position with our distribution center typically works daytime hours Monday through Friday and some Saturday shifts depending on location.

Benefits

We provide great benefits, including extended health care, dental care holidays, paid time off (PTO), employee discounts, and disability. If this sounds like the right opportunity for you, apply today!

Salary: $21 per hour

Job Posted by ApplicantPro

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More about this job

Responsibilities

Provide friendly, efficient service to walk-in and phone customers by answering inquiries, checking prices and availability, processing orders, and researching solutions. Recommend products, identify additional sales opportunities, replenish display items, and complete front-counter procedures while meeting performance goals.

Requirements

A high school diploma or equivalent and experience in in-person customer service are required, along with computer and data-entry familiarity, phone skills, and basic math ability. The role also calls for strong communication, organization, attention to detail, time management, teamwork, and the ability to work under pressure; bilingual ability is a plus.

Skills

In-Person Customer Service
Sales
Phone Communication
Order Processing
Product Availability Checks
Pricing
Product Recommendations
Research and Problem-Solving
Data Entry
Computer Operations
Basic Math
Verbal Communication
Written Communication
Time Management
Organization
Attention to Detail

Benefits

Medical Insurance
Dental Care
Vision Care
Holidays
Paid Time Off
Employee Discounts
Life Insurance
Disability Insurance
Extended Health Care

Visa sponsorship

Not detected in the job text

Keywords

Appliance Parts
Wholesale Distribution
Customer Service
Counter Sales
Retail
In-Person Service
Phone Inquiries
Order Processing
Pricing
Product Availability
Product Recommendations
Additional Sales
Data Entry
Computer Operations
Basic Math
Front Counter Procedures
Display Replenishment
Problem-Solving
Time Management
Teamwork
Attention to Detail
High School Diploma

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