Counter Sales Representative
- Mississauga, ON, Canada
Salary: $20 - $21 per hour · Full-time
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Job details
- Pay
- Salary: $20 - $21 per hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity to advance your career in retail? Would you like to work for an established international company that values the contributions of its employees? If so, please read on!
This sales position earns a competitive wage. We provide great benefits, including medical, dental, vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability. If this sounds like the right opportunity for you, apply today!
About Reliable Parts
We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.
We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have when they enter our store, and you assist them with any service requests while maintaining a friendly and positive attitude. When customers call our store, you answer the phone in a timely manner in order to provide responses to any questions or inquiries they may have. Some of the requests you often find yourself helping with involve providing prices, checking item availability, processing orders, replenishing display items, and conducting research when needed to find solutions.
In addition, you provide recommendations to customers based on their individual needs as well as relay important company and industry information. Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional sales. When customers are ready to finalize a purchase, you perform all front counter procedures according to guidelines. You enjoy having a job that allows you to be helpful while meeting new people each day, which is why you thrive in this position!
Qualifications For a Customer Service Representative
WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE
This full-time customer service position with our distribution center typically works daytime hours Monday through Friday and some Saturday shifts depending on location.
Benefits
We provide great benefits, including extended health care, dental care holidays, paid time off (PTO), employee discounts, and disability. If this sounds like the right opportunity for you, apply today!
Salary: $20 - $21 per hour
Job Posted by ApplicantPro
This sales position earns a competitive wage. We provide great benefits, including medical, dental, vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability. If this sounds like the right opportunity for you, apply today!
About Reliable Parts
We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.
We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have when they enter our store, and you assist them with any service requests while maintaining a friendly and positive attitude. When customers call our store, you answer the phone in a timely manner in order to provide responses to any questions or inquiries they may have. Some of the requests you often find yourself helping with involve providing prices, checking item availability, processing orders, replenishing display items, and conducting research when needed to find solutions.
In addition, you provide recommendations to customers based on their individual needs as well as relay important company and industry information. Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional sales. When customers are ready to finalize a purchase, you perform all front counter procedures according to guidelines. You enjoy having a job that allows you to be helpful while meeting new people each day, which is why you thrive in this position!
Qualifications For a Customer Service Representative
- High school diploma or equivalent
- Experience with in-person customer service
- Familiarity with computer operations, including data entry and switching between multiple screens
- Excellent phone skills
- Basic math skills
WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE
This full-time customer service position with our distribution center typically works daytime hours Monday through Friday and some Saturday shifts depending on location.
Benefits
We provide great benefits, including extended health care, dental care holidays, paid time off (PTO), employee discounts, and disability. If this sounds like the right opportunity for you, apply today!
Salary: $20 - $21 per hour
Job Posted by ApplicantPro
More about this job
Responsibilities
Assist walk-in and phone customers by answering inquiries, checking prices and availability, processing orders, researching solutions, and recommending products. Complete front-counter procedures, replenish display items, provide efficient service, and identify opportunities to increase sales while meeting performance goals.
Requirements
A high school diploma or equivalent, in-person customer service experience, computer and data-entry familiarity, strong phone skills, and basic math skills are required. Candidates should communicate effectively, stay positive under pressure, manage multiple tasks, work well with a team, and be organized and detail-oriented; bilingual ability is an asset.
Skills
- In-Person Customer Service
- Sales
- Phone Skills
- Verbal Communication
- Written Communication
- Data Entry
- Computer Operations
- Basic Math
- Order Processing
- Product Research
- Time Management
- Organization
- Attention to Detail
- Teamwork
- Multitasking
- Customer Recommendations
Benefits
- Medical Insurance
- Dental Care
- Vision Care
- Holidays
- Paid Time Off
- Employee Discounts
- Life Insurance
- Disability Benefits
- Extended Health Care
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Retail
- Logistics
Keywords
- Appliance Parts
- Wholesale Distribution
- Customer Service
- Counter Sales
- Retail
- In-Person Service
- Telephone Inquiries
- Price Quotes
- Product Availability
- Order Processing
- Data Entry
- Computer Operations
- Product Research
- Customer Recommendations
- Display Replenishment
- Front Counter Procedures
- Additional Sales
- Basic Math
- Time Management
- Teamwork
- Written Communication
- Verbal Communication
- Inventory
- Extended Warranty
- National Accounts
- Multi-Housing
- E-Commerce