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Added 7 mins ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
CGC Inc. est un leader dans la commercialisation, la fabrication et la distribution de produits de panneaux de gypse, de matériaux de finition intérieure et de plafonds acoustiques…
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Added 7 mins ago
RP
Pharmacy Manager
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Mississauga, ON
- $50 to $60 CAD / hour
- Full-time
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Added 7 mins ago
WA
Assistant Controller
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BC · British Columbia, Canada
- Full-time
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Added 22 mins ago
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Seasonal Sales Support - Halton Hills (Toronto Premium Outlets)
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Added 37 mins ago
RP
Counter Sales Representative
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Mississauga, ON
- Full-time
Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity to advance…
Added 52 mins ago
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Technical Sales Intern- Mississauga
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Added 1 hour ago
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Assistant Store Leader (Assistant Manager)
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Added 3 hours ago
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Temporary Sales Associate - Part-Time
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Added 3 hours ago
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Director, Finance (CSM)
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Reliable Parts Ltd.

Counter Sales Representative

Mississauga, ON, Canada

Salary: $20 - $21 per hour · Full-time

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Job details

Pay: Salary: $20 - $21 per hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity to advance your career in retail? Would you like to work for an established international company that values the contributions of its employees? If so, please read on!

This sales position earns a competitive wage. We provide great benefits, including medical, dental, vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability. If this sounds like the right opportunity for you, apply today!

About Reliable Parts

We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.

We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.

 Reliable Parts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have when they enter our store, and you assist them with any service requests while maintaining a friendly and positive attitude. When customers call our store, you answer the phone in a timely manner in order to provide responses to any questions or inquiries they may have. Some of the requests you often find yourself helping with involve providing prices, checking item availability, processing orders, replenishing display items, and conducting research when needed to find solutions.

In addition, you provide recommendations to customers based on their individual needs as well as relay important company and industry information. Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional sales. When customers are ready to finalize a purchase, you perform all front counter procedures according to guidelines. You enjoy having a job that allows you to be helpful while meeting new people each day, which is why you thrive in this position!

 

Qualifications For a Customer Service Representative

High school diploma or equivalent
Experience with in-person customer service
Familiarity with computer operations, including data entry and switching between multiple screens
Excellent phone skills
Basic math skills

Bilingual would be a plus but multiple factors will be taken into consideration. Are you able to work well under pressure? Do you have excellent verbal and written communication skills? Are you able to maintain a positive and upbeat attitude? Can you balance multiple tasks while demonstrating good time management? Do you work well as part of a team? Are you highly organized and attentive to detail? If yes, you might just be perfect for this position with our distribution center!

 

WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE

This full-time customer service position with our distribution center typically works daytime hours Monday through Friday and some Saturday shifts depending on location.

Benefits

We provide great benefits, including extended health care, dental care holidays, paid time off (PTO), employee discounts, and disability. If this sounds like the right opportunity for you, apply today!

Salary: $20 - $21 per hour

Job Posted by ApplicantPro

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More about this job

Responsibilities

Serve as the first point of contact for walk-in and phone customers, answering inquiries and helping with prices, product availability, orders, and solutions. Provide recommendations, replenish display items, complete front-counter transactions, and support sales while meeting service standards and performance goals.

Requirements

A high school diploma or equivalent and experience providing in-person customer service are required, along with computer and data-entry familiarity, phone skills, and basic math. The role also calls for strong communication, organization, attention to detail, time management, teamwork, and the ability to work under pressure; bilingual ability is a plus.

Skills

In-Person Customer Service
Sales
Phone Communication
Verbal Communication
Written Communication
Computer Operations
Data Entry
Basic Math
Order Processing
Product Research
Time Management
Organization
Attention to Detail
Multitasking
Teamwork
Customer Recommendations

Benefits

Extended Health Care
Dental Care
Vision Care
Paid Holidays
Paid Time Off
Employee Discounts
Life Insurance
Disability Insurance

Visa sponsorship

Not detected in the job text

Keywords

Appliance Parts
Wholesale Distribution
Retail
Customer Service
Counter Sales
Sales
In-Person Service
Phone Inquiries
Product Pricing
Item Availability
Order Processing
Product Research
Customer Recommendations
Display Replenishment
Front Counter Procedures
Data Entry
Computer Operations
Basic Math
Performance Standards
Time Management
Teamwork
Attention to Detail
Bilingual

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