Administrative Assistant

Company Description

Reliable Towing is a trusted provider of professional towing, recovery, and roadside assistance services across Canada and the United States. With experienced operators, specialized equipment, and a strong commitment to safety, the company supports motorists, commercial fleets, municipalities, emergency partners, and local businesses 24/7. Services include light, medium, and heavy‑duty towing, accident and specialized recovery, roadside assistance, equipment transportation, and commercial fleet support. As part of Reliable Fleet Services, Reliable Towing combines strong local relationships with the resources, technology, and capabilities of a growing North American transportation network. As the network expands, the focus remains on delivering safe, professional, and dependable service when customers and communities need it most.

Role Description

The Administrative Assistant is a full-time, hybrid role based in Fraser Valley A, BC, with some flexibility for work from home. This role supports day-to-day office operations, including answering and directing phone calls, responding to email inquiries, and providing courteous customer service to internal teams and external partners. The Administrative Assistant will manage scheduling, maintain records and databases, prepare and process documents, and assist with billing, invoicing, and basic data entry related to towing and fleet operations. The role also includes supporting leadership with executive administrative tasks, coordinating meetings, maintaining calendars, and organizing files. The successful candidate will collaborate with dispatch, operations, and fleet services teams to ensure timely, accurate administrative support in a fast-paced environment.

Qualifications

• Strong Administrative Assistance and Clerical Skills, including scheduling, filing, data entry, and document preparation.
• Professional Phone Etiquette and customer service skills for handling high volumes of calls and inquiries.
• Clear and effective Communication skills, both written and verbal, for interacting with team members and external partners.
• Experience with Executive Administrative Assistance, such as calendar management, meeting coordination, and support for leadership.
• Proficiency with common office software (e.g., Microsoft Office or Google Workspace) and comfort working with databases and billing systems.
• Strong attention to detail, organization, and time management skills in a fast-paced environment.
• Ability to work independently and as part of a team in a hybrid work setting.
• Previous experience in transportation, logistics, or service-based industries is an asset.
• High school diploma or equivalent required; post-secondary education in business administration or a related field is an advantage.

Please send resumes to - admins@reliabletowing.ca