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Added 5 mins ago
GT
Customer Service Representative
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- Full-time
The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.
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Reliance Home Comfort

Analyst, Databases

Toronto, ON, Canada

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Job details

Experience: 5+ years of application development, configuration, and support experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Find Your Limitless with Reliance

By joining Reliance as an Analyst, Databases, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What do we offer?

The tools you need to succeed – including the tools for the job as well as training and development programs
A successful and knowledgeable team to be part of and learn from
Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential

A great benefits plan for you / your family
Career paths so you can advance in the company
Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

Supports and contributes to evolving the Enterprise Data Strategy and Architecture
Working knowledge of traditional database systems applying ETL and data movement solutions to support target data models.
Ability to enhance and develop detailed architecture and technical design documentation and transitional and data flows
Ability to work as a lead both independently and / or as a team member to solution design, including work by Vendors & Internal Partners
Maintain COTS (Commercial off-the-shelf) applications including interfaces, configuration, database tuning and GUI
Monitor vendor bulletins, sites, publication and users group for enhancements and release.
Manage features and enhancement to mobile and web user applications
Provide 2nd level support and triage assigned tickets based on priorities.
Analyzing and improving current system integrations and migration strategies
Identifying, debugging, and advising on system errors or architecture issues
Work with project team members and business analysts to understand requirements and design solutions to support the project requirements
Understand the software development life cycle, involve, and support each stage of SDLC
Support offshore team overseeing all development activities.
Ability to work in an Agile environment. Analyze issues with other team members and respond quickly to other business needs within the deadlines.
Ability to communicate end to end data outcomes to all levels of the team hierarchy.
Knowledge and know-how to troubleshoot potential issues and resolution
Performs code reviews and makes sure development team is following standards. Ensures proper Test Coverage and Unit Testing is performed. Identify ways to utilize platform to improve productivity and make recommendations to support an organization scaling at a rapid pace
Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement).
Self-sufficient, self-starters & quick learners on understanding Reliance’s current integration environment.

What do you bring?

College diploma or university degree in the field of computer science, information systems
5+ years of application development, configuration, and support experience
Excellent understanding of application development environments, techniques, and the key operational activities to maintaining enterprise level applications.
Knowledge on Enterprise Service Bus (ESB) Tools and Azure Pipelines
Experienced with Azure Data tools such as Azure Storage accounts, Azure Data Factory, Azure Databricks, Azure Automation Accounts, Azure Key vault, Azure Synapse Analytics, Azure SQL Database, Azure Analysis Services and Azure Fabric Services.
Experienced with MS SQL SSIS, MS SQL SSRS, oData, SOAP/REST API’s, BLOG storage, Runbooks, Notebooks, Functions and code version control GIT / GitHub and DevOps
Knowledgeable C#, Microsoft ASP.NET Web Forms, JAVA, Phyton, Json
Demonstrated experience working with large-scale, high-availability applications.
Experience in Database Design and development with Business Intelligence using SQL Server 2016/2019, Integration Services (SSIS), DTS Packages, SQL Server Analysis Services (SSAS), DAX, OLAP Cubes, Star Schema and Snowflake Schema.
Used Azure download/upload tasks to download and upload blobs.
Create automated workflows with the help of triggers, runbooks and ETL sequence.
Excellent time and workload management skills.
Good knowledge of System Development Life Cycle (SDLC).
Knowledge database structuring, optimization, tuning, analysis, and recommendation.
Design, develop and implement complex database systems, programs, and applications
Provide thought leadership with scoping solution design for process improvements, ERD diagrams, Database architecture, and documentation.
Excellent interpersonal and team leadership skills
Team player with good logical reasoning ability, coordination and able to complete projects independently.
Can act as a mentor to their fellow team members
Fluent in written and spoken English
Experience driving continuous improvement

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy.

We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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More about this job

Responsibilities

The analyst will support and evolve the enterprise data strategy while maintaining COTS applications and database systems. They will also provide technical leadership, perform code reviews, and collaborate with project teams to design and implement data solutions.

Requirements

Candidates must possess a college diploma or university degree in computer science or information systems. A minimum of 5 years of experience in application development, configuration, and support is required, along with proficiency in Azure data tools and SQL Server.

Skills

Database design
SQL Server
Azure Data Factory
Azure Databricks
ETL
Data architecture
C#
ASP.NET
Java
Python
SSIS
SSRS
Agile
SDLC
API development
Database tuning

Benefits

Competitive base pay
Performance-based earnings
Benefits plan
Training and development programs
Career advancement paths

Visa sponsorship

Not detected in the job text

Keywords

Database
Azure
SQL Server
ETL
Data Architecture
C#
ASP.NET
Java
Python
JSON
SSIS
SSRS
DAX
OLAP
Agile
SDLC
API
Git
GitHub
DevOps
Azure Synapse
Azure Data Factory
Azure Databricks
Enterprise Service Bus
Database Tuning
System Integration
Cloud Computing
Data Modeling
Business Intelligence
Technical Leadership

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