Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 30, 2026

Hiring at a glance

View jobs

Open jobs: 1,581
Employers: 460

Advertised starting pay

Average starting payCAD / hour: $18.41Across 243 listings
Average starting payCAD / year: $47,597Across 36 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%29 listings
Hybrid: 8%122 listings
On-site: 90%1,428 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (237), Farm Boy Inc. (189), CIBC (62).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 5 months ago
Bilingual Customer Service Representative Remote
Teleperformance
Remote, Canada
Full-time · Remote
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 5 months ago
Office Administrator/Customer Service Representative
Hi-Tech Cabinets and Closets Inc.
Calgary, Alberta
Full-time
We are searching for a member to add to our close-knit team of individuals in Customer Service in Calgary, AB. We are a hard-working company and are seeking to improve our performance with…
Added 22 days ago
Customer Service Representative
U-Haul
Saskatoon, SK
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 5 months ago
Customer Service Associate (Part Time)
Circle K
Lunenburg, Nova Scotia
Part-time · Other
As a Customer Service Representative, you will enjoy:
Added 5 months ago
Customer Service Agent (Mid-Shift)
The Sydney Call Centre
Sydney, Nova Scotia
Other
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 5 months ago
Sydney Customer Service Representative (Full-Time)
The Sydney Call Centre
Sydney, Nova Scotia
Full-time · Other
We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Richmond, PE
Other
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 1 month ago
Part Time Customer Service Representative
Circle K
Portugal Cove South, Newfoundland and Labrador
Part-time · Other
As a Customer Service Representative, you will enjoy:
Added 5 months ago
Customer Service Representative (CSR) - Seasonal, Full-Time
Fraserway RV
Whitehorse, Yukon
Full-time
Customer Service Representative (Seasonal – Full-Time)
Added 1 month ago
Customer Service Representative (Overnight)
Circle K
Municipal District of St. Stephen, New Brunswick
Other
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Overnight Customer Service Representative
Circle K
Conway, Nova Scotia
Other
As a Customer Service Representative, you will enjoy:
Added 5 months ago
Customer Service Representative (CSR) - Seasonal
Fraserway RV
Cookstown, Ontario
Full-time
Customer Service Representative (Seasonal – Full-Time or Part Time)
Added 1 month ago
Customer Service Representative
Circle K
Holyrood, Newfoundland and Labrador
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Rothesay, NB
Other
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Norton Parish, New Brunswick
Other
As a Customer Service Representative, you will enjoy:
Added 5 months ago
Représentant(e) au service à la clientèle (Temps plein saisonnier) Customer Service Representative (Full-Time Seasonal)
Fraserway RV
Longueuil, Quebec
Full-time
Supérieur immédiat : Superviseur du service à la clientèle
Added 5 months ago
Customer service associate  - seasonal position
La Maison Simons
Gatineau, Quebec · Promenades Gatineau
Other
Added 1 month ago
Customer Service Representative
Circle K
North Sydney, Nova Scotia
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Liverpool, Nova Scotia
Other
As a Customer Service Representative, you will enjoy:
Added 5 months ago
Customer Service Representative
Inspire Direct Marketing
Remote, Canada
$20 to $24 CAD / hour
Full-time · Remote
…new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do…
Added 6 months ago
Customer Service Associate (Work From Home)
American Income Life Insurance Company
Remote, Canada
Full-time · Remote
We’re looking for individuals with strong customer service skills to join a well-established organization that has been supporting working families for over 65 years. As the company…
Added 5 months ago
Customer Service Associate I
Dollar Tree Stores
Orangeville, Ontario
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 6 months ago
Customer Service Representative
Reliance Home Comfort
Cambridge, Ontario
By joining Reliance as a Customer Service Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and…
Added 5 months ago
Customer Service Representative
Circle K
Yorkton, Saskatchewan
Other
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Circle K
Shelburne, Nova Scotia
Other
As a Customer Service Representative, you will enjoy:

Reliance Home Comfort

Customer Service Representative

Cambridge, ON, Canada

Posting language: English
Posted: Apr 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Find Your Limitless with Reliance

By joining Reliance as a Customer Service Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

We are looking for passionate and dynamic individuals to join our team! In the role of Customer Solutions Specialist, your goal is to retain customers who have expressed an interest in canceling their service. At all customer touch points, the Customer Solutions Specialist will ensure an outstanding customer experience is being delivered through professional, courteous, and supportive conduct.

Learn and grow as an important part of a team that cares about Reliance and its customers.
Engage customers in an enthusiastic and persuasive conversation about the benefits of remaining with Reliance, while maintaining sincerity and realism – over the phone, and in writing
Educate existing customers on Reliance products and services along with the contractual details of their agreement.
Provide active listening to customer concerns, complaints and needs.
Liaise with internal departments to resolve customer concerns.
Identify competitive activities, new attrition drivers and recommend retention tactics.
As required, articulate the applicable options and process the corresponding account closure as per the terms and conditions.
Contribute to effective cost and risk control through productivity and adherence to corporate processes and controls.
Provide an outstanding customer experience.

What do we offer?

The tools you need to succeed – including the tools for the job as well as training and development programs.
A successful and knowledgeable team to be part of and learn from
Competitive bases pay plus the ability to earn more tied to your success – the only limit is your potential.
A great benefits plan for you / your family
Career paths so you can advance in the company.
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination.
Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
You have exceptional customer service experience.
You have strong negotiation and sales abilities.
You have excellent problem-solving skills to deal with diverse/complex customer needs.
You are confident in situations where there is potential for conflict.
You are comfortable interpreting contract language and relaying key terms and conditions in an easy-to-understand manner.
You are professional and customer focused.
You have excellent written and verbal communication skills.
You thrive in an environment subject to frequent change with minimal lead time.
You are self-motivated and can work within established guidelines with minimal scripting.
You are persistent and driven to work towards personal and team targets.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy.

We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

Apply About employer

More about this job

Responsibilities

The Customer Solutions Specialist will engage customers to retain them and ensure an outstanding customer experience. They will educate customers on products and services, address concerns, and recommend retention tactics.

Requirements

Candidates should have exceptional customer service experience and strong negotiation skills. They must be professional, customer-focused, and able to handle complex customer needs.

Skills

Customer Service
Negotiation
Sales
Problem Solving
Communication
Active Listening
Conflict Resolution
Dependability
Ambition
Self-Motivation
Persistence
Teamwork
Adaptability
Sincerity
Realism
Productivity

Benefits

Health Insurance
Competitive Pay
Career Paths
Annual President’s Club Trip
Training and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retention
Negotiation
Sales
Problem Solving
Communication
Active Listening
Conflict Resolution
Contract Interpretation
Customer Experience
Teamwork
Training
Development
Sustainability
Diversity
Inclusivity

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