Find work in Canada.

487,482 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 15 mins ago
SC
shift supervisor - Store# 04238, 216 ELGIN STREET
Starbucks Coffee Company
Ottawa, ON
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 30 mins ago
C
Business Development Manager
CYGNVS
Toronto, ON
- Full-time
We're building our inaugural Business Development Representative (BDR) team - four BDRs and this Manager role. This is a founding-team opportunity: you won't be inheriting an existing…
Added 1 hour ago
C
Business Development Representative
CYGNVS
Toronto, ON
- Full-time
You'll be one of the founding members of the CYGNVS BDR team - helping shape our outbound and lead-development playbook from day one, with direct visibility to Sales and Marketing…
Added 1 hour ago
PV
Hospital Manager
P3 Veterinary Partners
Timmins, ON
- Internship
The Hospital Manager provides onsite leadership and oversight of the management team to ensure that high quality care is provided to our patients and their people. You will be responsible…
Added 1 hour ago
A
Part Time Registered Nurse [ ITL RN N2 0.40] - AgeCare Trilogy
AgeCare
Toronto, ON · Scarborough, ON
- Part-time
Lead shift report with members of the health care team, ensuring that all team members are informed of changes in residents’ status.
Added 1 hour ago
UH
Timber-Tech Truss LP. - Design Manager
UpSourced HR
Aldersyde, AB
- Full-time
Timber-Tech Truss is looking for an experienced Design Manager to lead and manage our design team, ensuring timely, accurate, and cost-effective design of engineered wood products (EWP) and…
Added 1 hour ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Team Management: Lead and develop field teams across the 8 centers; train and coach Center Managers and Quiz Masters remotely and through regular on-site visits.
Added 1 hour ago
I
Product Line Manager - Geomembrane & Specialty Market
IPG
NB · New Brunswick, Canada
- Full-time
…solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like…
Added 1 hour ago
SE
Director of Assurance | Principal-Level Candidates Welcome | Partnership Track
Smart4 Energy
Ottawa, ON
- Full-time
Our client is looking for an accomplished assurance professional who is ready to take ownership of a department, lead a growing team, strengthen client relationships and contribute to the…
Added 2 hours ago
AC
Infrastructure & Capital Projects - Office Manager, COM
Accenture Construct
Toronto, ON
- Full-time
Because “good enough” builds the past. You’re here to build what’s next, on a team that outperforms every norm.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ucluelet, BC
- Full-time
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Hardy, BC
- Full-time
…to primary care clinicians, with a focus on collaborative, team-based, culturally-safe…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…loyal MOA staff who enjoy working together as the Comox Medical Team to ensure that your day ends as well as it starts. Registered Nurse-In-Practice (RN) who provides invaluable patient…
Added 2 hours ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
…challenge. As the Restaurant General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that…
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Nanaimo, BC
- Full-time
Lead workforce planning, recruitment, and development of medical staff.
Added 2 hours ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
Added 2 hours ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…of all faculty applications. This position is a part of the team that directs, develops, creates, implements, and leads the processes responsible for the faculty career progression process…
Added 2 hours ago
AC
Senior Manager, Supply Chain
Aston Carter
Markham, ON
- $170,000 to $225,000 CAD / year
- Full-time
Lead end-to-end supply chain execution from FEL3/FID through construction, commissioning, and project closeout for a large, complex capital project.
Added 3 hours ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
…foundational systems that power a growing digital platform. You will lead a team of experienced software engineers responsible for critical infrastructure, backend services, and shared…
Added 3 hours ago
ED
Social Media Lead, Content Creator & Video Editor
Enzo Design Build Inc.
BC · West Vancouver, BC
- Full-time
- Creative ownership, with a team that backs you rather than slows you down
Added 3 hours ago
Emergency Services Administration Assistant
The City of Red Deer
Red Deer, AB
…service-oriented Administrative Assistant to join our Emergency Services team. This role plays an important part in supporting the administrative operations behind emergency response…
Added 3 hours ago
T-
TENURE-TRACK FACULTY RESEARCH POSITION IN INDUSTRIAL DESIGN
Technion - Israel Institute of Technology
Toronto, ON
- Full-time
…conduct original research in industrial design, develop and lead research projects, and collaborate with interdisciplinary teams across design, engineering, and technology fields.…
Added 3 hours ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: The Manager, Care Team is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director of…
Added 3 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…working relationships with vendors and communicating with the IT…
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools

Reliance Home Comfort

Customer Service Representative

Cambridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 27, 2026
Posting language: English
Posted: Sep 21, 2026

Original job description

Find Your Limitless with Reliance

By joining Reliance as a Customer Service Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

We are looking for passionate and dynamic individuals to join our team! In the role of Customer Solutions Specialist, your goal is to retain customers who have expressed an interest in canceling their service. At all customer touch points, the Customer Solutions Specialist will ensure an outstanding customer experience is being delivered through professional, courteous, and supportive conduct.

Learn and grow as an important part of a team that cares about Reliance and its customers.
Engage customers in an enthusiastic and persuasive conversation about the benefits of remaining with Reliance, while maintaining sincerity and realism – over the phone, and in writing
Educate existing customers on Reliance products and services along with the contractual details of their agreement.
Provide active listening to customer concerns, complaints and needs.
Liaise with internal departments to resolve customer concerns.
Identify competitive activities, new attrition drivers and recommend retention tactics.
As required, articulate the applicable options and process the corresponding account closure as per the terms and conditions.
Contribute to effective cost and risk control through productivity and adherence to corporate processes and controls.
Provide an outstanding customer experience.

What do we offer?

The tools you need to succeed – including the tools for the job as well as training and development programs.
A successful and knowledgeable team to be part of and learn from
Competitive bases pay plus the ability to earn more tied to your success – the only limit is your potential.
A great benefits plan for you / your family
Career paths so you can advance in the company.
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination.
Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
You have exceptional customer service experience.
You have strong negotiation and sales abilities.
You have excellent problem-solving skills to deal with diverse/complex customer needs.
You are confident in situations where there is potential for conflict.
You are comfortable interpreting contract language and relaying key terms and conditions in an easy-to-understand manner.
You are professional and customer focused.
You have excellent written and verbal communication skills.
You thrive in an environment subject to frequent change with minimal lead time.
You are self-motivated and can work within established guidelines with minimal scripting.
You are persistent and driven to work towards personal and team targets.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy.

We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

Apply About employer

More about this job

Responsibilities

Retain customers considering cancellation by explaining the benefits of staying, educating them about products and contract terms, and addressing concerns through professional phone and written communication. Coordinate with internal departments to resolve issues, identify attrition drivers, recommend retention tactics, and process account closures when required.

Requirements

Candidates should have exceptional customer service experience, strong negotiation and sales abilities, and excellent problem-solving and communication skills. They should be comfortable handling potential conflict, interpreting contract terms, adapting to frequent change, and working independently toward individual and team targets.

Skills

Customer Service
Customer Retention
Negotiation
Sales
Problem-Solving
Conflict Management
Contract Interpretation
Active Listening
Written Communication
Verbal Communication
Persuasion
Account Closure Processing
Cross-Department Coordination
Adaptability
Target Achievement

Benefits

Training And Development Programs
Competitive Base Pay
Performance-Based Earnings
Benefits Plan
Career Advancement Opportunities
Performance Perks
Annual President’s Club Trip

Visa sponsorship

Not detected in the job text

Keywords

Customer Retention
Customer Solutions
Customer Service
Customer Experience
Customer Complaints
Customer Needs
Negotiation
Sales
Contract Terms And Conditions
Account Closure
Attrition Drivers
Retention Tactics
Problem-Solving
Active Listening
Conflict Management
Internal Department Coordination
Productivity
Risk Control
Cost Control
Team Targets
Home Services
Energy-Efficient Solutions
Water Heaters
Furnaces
Heat Pumps
Air Conditioners
Plumbing
Smart Home
Electrical Services
EV Chargers

Report this job