Jobs in Canada

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Added 3 mins ago
RN
Automation Team Lead
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON
- Full-time
Conduct meeting with site leader to discuss open issues, progress and align on priority and timeline for planned work.
Added 3 mins ago
GD
Mechanical Engineer, Design
General Dynamics Mission Systems–Canada
Calgary, AB
- $77,000 to $93,000 CAD / year
- Full-time
Work closely with other design professionals, systems engineers, supply chain personnel, and manufacturing engineers to ensure a smooth flow of information throughout a project.
Added 3 mins ago
LD
Manager of Facility Services & Capital Asset Management
Limestone District School Board
Kingston, ON
- Full-time
Are you an experienced facilities leader who is passionate about building and maintaining safe, sustainable, and inspiring learning environments? Do you have the strategic vision and…
Added 3 mins ago
EW
Architecte WordPress / WordPress Architect
Evolving Web
Montreal, QC
- Full-time
Added 3 mins ago
H
Senior Manager / Director – Building Science
Hays
Vaughan, ON
- Full-time
Working arrangement: 3 days in office, 2 WFH, half days on Friday
Added 3 mins ago
E
Facilities Maintenance Specialist - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- $55,000 CAD / year
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 3 mins ago
Solutions Design Lead, Fire Protection
Levitt-Safety
Fort McMurray, AB
At Levitt-Safety, we believe in choosing the safe way, always. As a Canadian leader in fire and life safety solutions, we help organizations protect their people, property and operations.
Added 4 mins ago
GD
Mechanical Engineer, Design
General Dynamics Mission Systems–Canada
Calgary, AB
- $77,000 to $93,000 CAD / year
- Full-time
Work closely with other design professionals, systems engineers, supply chain personnel, and manufacturing engineers to ensure a smooth flow of information throughout a project.
Added 19 mins ago
C
Embedded Software Engineer - New Grad
Ciena
Ottawa, ON
- Full-time
The must haves:
Added 19 mins ago
OE
Senior Account Manager
Otis Elevator Co.
Calgary, AB
- Full-time
Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
Added 19 mins ago
JC
Performance Engineer, Sustainability Infrastructure Services
Johnson Controls
Toronto, ON · Richmond Hill, ON
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 33 mins ago
3E
Management Trainnee
360 Energy Inc.
Ancaster, ON
- Full-time
Maintain accurate records of client activity, energy usage, and project documentation
Added 33 mins ago
BS
Senior Design Quality Engineer - Electrophysiology
Boston Scientific
Montreal, QC
- Full-time
This hybrid role is preferably based in Montreal, Canada, with on-site presence required at least three (3) days per week
Added 33 mins ago
Operations Manager, Components Manufacturing
BWXT
Cambridge, ON
…environment where innovation thrives. Whether you are an experienced leader or progressing in your career, you will find opportunities to challenge yourself, grow your expertise, and…
Added 33 mins ago
SS
Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
…(6)Hoshin Kanri, (7)Poka-Yoke; (8) SIPOC; (9)SMED; (10)Obeya; (11)Leader Standard Work; (12)Gemba and (13)Value Stream…
Added 33 mins ago
P
NA Asst Controller - Canada
PepsiCo
Mississauga, ON
- Full-time
The NA Assistant Controller - Canada is a collaborative, technically strong, and forward-thinking leader within the North America Control and Accounting team. The role serves as the primary…
Added 33 mins ago
A
Anthropologie Display Artist - Full-Time
Anthropologie
West Vancouver, BC
- Full-time
Takes initiative with each project to grow display experience and elevate craft; supports in identifying and training future display talent
Added 49 mins ago
P
Chef – Perspectives stratégiques intégrées / Manager, Integrated Insights & Strategy
Pfizer
Kirkland, QC · CAN - QC - Kirkland
- Full-time
Relevant du ou de la leader – PSI (Canada), le ou la chef – PSI interviendra comme spécialiste en analyse auprès des équipes du Marketing et des Ventes au Canada. Le rôle soutiendra…
Added 49 mins ago
SC
Analyste Senior, livraison de services aux clients bilingue (70309755)
Sodexo Canada Ltd
Montreal, QC
- Full-time
Mode de travail : À temps plein, en présentiel (5 jours par semaine)
Added 49 mins ago
R
Outside Sales Representative
REXEL
Kingston, ON
- $50,000 to $70,000 CAD / year
- Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 1 hour ago
B
Intermediate Interior Designer
BGIS
Montreal, QC
- Full-time
…timely, successful implementation of TFMS Services and client project…
Added 1 hour ago
SS
Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
…(6)Hoshin Kanri, (7)Poka-Yoke; (8) SIPOC; (9)SMED; (10)Obeya; (11)Leader Standard Work; (12)Gemba and (13)Value Stream…
Added 1 hour ago
S
Associate Director, Media Strategy
Swoon
Montreal, QC
- Full-time
Take a proactive, solution-oriented approach to resolving complex project and campaign challenges.
Added 1 hour ago
G
Designer d’intérieur senior
Gensler
Montreal, QC
- Full-time
Sous la direction et supporté par notre leader de marché:
Added 1 hour ago
NE
Jr Electrical Estimator
Nadir Electric Ltd
Markham, ON
- Full-time
Company Description Nadir Electric Ltd. is a Canadian electrical contractor committed to being a leader in safety, quality, and customer service across the country. The company focuses on…

Reliance Home Comfort

General Manager, Eastern Ontario

ON, Canada
Ottawa, ON, Canada
Durham, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

By joining Reliance as a General Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. The General Manager (GM) will provide overall strategic leadership and direction for all aspects of the market, including sales, service, installation and administration. The GM will effectively communicate a vision, management philosophy, and new HVAC business strategy to team members and will motivate and inspire team members to realize the Company’s vision and serve as an effective role model for the organization. The GM will be responsible in delivering and achieving revenue targets and will be accountable for the financial profitability of the business unit, while ensuring customer service excellence standards are achieved. He/she will be accountable for long and short-term strategic plans to grow market share especially within the Business to Consumer market. The General Manager will conceptualize and implement plans across all product and service offerings, to meet and exceed targets with new and existing customers. The Eastern Ontario markets include Ottawa, Durham, Kingston and surrounding areas

What You’ll do:

Strategic and Operational Initiatives

Provide strategic direction, business planning, and full P&L management.
Responsible for driving the growth of the market through developing and implementing strategic business plans to expand market share, capture strategic sales opportunities and develop market penetration strategies for new business.
Monitoring the financial performance of the business and addressing any operational concerns that could impact results; utilizing KPI’s in all departments to ensure success against forecasts.
Working closely with Marketing to drive profitable growth in the Region

People Management

Direct and motivate a high performing team through effective training, coaching and development of key leadership roles.
Consistently set and monitor performance objectives, goals and criteria; evaluate performance through quarterly performance reviews. Identify and action opportunities for growth and development.

Stakeholder and Vendor Management

Establish methods to measure and maintain customer service excellence; develop corrective action to be implemented on a timely basis when service falls below standards.
Develop and ensure business controls and processes are in place to effectively manage sales, service and installation activities.
Build and maintain relationships with key stakeholders, clients, contractors and suppliers

What You Bring:

Post-secondary education in business and equivalent work experience within the utilities industry is preferred.
Minimum of 5-7 years’ progressive general management or sales experience within an organization that provides services to the business and consumer sectors with direct B2C experience; preferably within the market.
Demonstrated strong business acumen with the ability to contribute to the development and execution of strategic plans.
Results oriented with a strong sales acumen and robust operational knowledge; demonstrated ability to consistently meet or over-achieve business growth and profitability targets.
Strong leadership, training and motivation skills with a track record of successfully managing and developing high performing teams.
Strong relationship building skills; ability to develop new and effective relationships with internal and external contacts.
Excellent verbal and written communication skills, with the demonstrated ability to influence and negotiate desired outcomes.
Demonstrated problem solving, strategic planning, decision making and project management skills.
Strong understanding of customer needs, service and experience with demonstrated ability to analyze and interpret market and consumer data in order to make sound business decisions.
Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.; ability to lead change and act as a change agent.
Demonstrated capability to effectively and proactively manage time, set priorities, meet multiple and conflicting deadlines, and to deliver on outcomes.

Why Join Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

Vacancy Type: This posting is for an existing vacancy

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The General Manager provides strategic leadership for all aspects of the Eastern Ontario market, including sales, service, and administration. They are responsible for full P&L management, driving market growth, and ensuring customer service excellence across the region.

Requirements

Candidates should have 5-7 years of progressive general management or sales experience, preferably within the utilities or B2C sectors. A post-secondary education in business is preferred, along with strong business acumen and leadership capabilities.

Skills

Strategic leadership
P&L management
Business planning
Sales management
Team leadership
Operational excellence
Customer service management
Change management
Financial forecasting
Relationship building
Negotiation
Problem solving
Project management
Market penetration
Data analysis
Coaching

Benefits

Inclusive workplace
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Strategic Planning
P&L Management
HVAC
Business Development
Market Share
B2C
Utilities
KPI
Operations
Leadership
Customer Experience
Performance Management
Vendor Management
Sales Acumen
Change Agent
Business Controls
Market Penetration
Financial Performance
Team Development

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Work requirements

Jobs in Canada