Jobs in Canada

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Added 5 mins ago
CA
Fleet Manager
Capital Automotive Group
Edmonton, AB · GMC Edmonton
- Full-time
…margins. You will champion our core goal of delivering exceptional customer service to keep Capital GMC Buick at the forefront of the…
Added 5 mins ago
CG
Fleet Manager
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
…margins. You will champion our core goal of delivering exceptional customer service to keep Capital GMC Buick at the forefront of the…
Added 5 mins ago
B
Senior Relationship Manager
BMO
Mont-Royal, QC
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 5 mins ago
Underwriting Assistant
Aviva
Toronto, ON
…in downtown Toronto. In this hybrid role, you’ll play a key part in supporting our GCS Underwriting teams while gaining hands-on experience and building a strong foundation for a future…
Added 5 mins ago
FT
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
Processing application for admission for all full-time and part-time programs ensuring that inquiries are responded to and decisions are conveyed, in a timely manner.
Added 5 mins ago
AF
Pharmacy Assistant- Permanent- Part- Time
Aspire Fertility Austin
Edmonton, AB
- Part-time
Pacific Fertility is hiring a permanent part-time (0.4 FTE) Pharmacy Assistant at our Edmonton location. The Pharmacy Assistant will be scheduled weekday and weekend shifts.
Added 5 mins ago
TT
Associé / Associée de magasin de détail Temps Partiel Winners-Les Galeries de Lanaudière
The TJX Companies, Inc.
Lachenaie, QC
- Part-time
Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.
Added 5 mins ago
TT
Associé / Associée de Magasin de Détail Temps Plein Winners– Les Galeries de Lanaudière
The TJX Companies, Inc.
Lachenaie, QC
- Full-time
Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.
Added 5 mins ago
TT
Coordonnateur/ Coordonnatrice de magasin de Détail Temps plein Winners-Galerie de Lanaudière
The TJX Companies, Inc.
Lachenaie, QC
- Full-time
Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
Added 5 mins ago
H
Ingénieur / Technicien – Génie industriel
Hitachi
Quebec, QC · (HE)Office_QC, Quebec City
- Full-time
…du poste et d’assurer une collaboration efficace ainsi qu’un service à la clientèle de…
Added 5 mins ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 5 mins ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company’s success and is a highly respected role. Because at Aviso, that…
Added 5 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Halifax, NS
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 5 mins ago
E
Registered Practical Nurse (RPN) - PT Zero Hrs - Ridgeview
Extendicare
Ridgeview, ON
- Part-time
Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills; · Must have demonstrated sound clinical knowledge;
Added 5 mins ago
DT
Field Technician - Desktop Support - Onsite
DXC Technology
BC · CAN BC Home based (CSC Location)
- Full-time
…equipment remain reliable and fully operational. This full-time role is central to keeping customer systems running smoothly, covering installations, repairs, upgrades, software downloads,…
Added 5 mins ago
LC
Count Team Supervisor
Lake City Casino
Vernon, BC
- Part-time
Leadership experience in the hospitality, customer service, or food and beverage industry preferred.
Added 5 mins ago
TH
Overnight Freight Associate Part Time - TORONTO STOCKYARDS
The Home Depot Canada
Toronto, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 5 mins ago
E
Dealer Performance Manger - Dealer Websites
EDealer
AB · Alberta, Canada
- $60,000 to $80,000 CAD / year
- Full-time
Strong customer service skills and telephone manner. Excellent verbal and written communication skills.
Added 5 mins ago
KL
Facility Maintenance Operator III, Community Services
Kawartha Lakes
Oakwood, ON
- Full-time
ORFA Basic Refrigeration Certification is required, or to be obtained within a reasonable time frame (Parks and Recreation positions)
Added 5 mins ago
L
Customer Service Clerk - Part Time *MUST BE AVAILABLE WEEK DAYS*
Longo's
Ancaster, ON
- Part-time
We are looking for a Customer Service Clerk - Part Time who is passionate about food and enjoy working in a fast paced, team environment!
Added 5 mins ago
HB
Client Relations Specialist
HomeEquity Bank
ON · BC
- Full-time
The Client Relations Specialist has a mandate to deliver exceptional day-to-day customer service to HomeEquity Bank (HEB) clients from multiple communication channels (i.e. phone, email,…
Added 5 mins ago
Senior Project Controls Specialist
Gibson Energy
AB · Calgary, AB
For over 70 years, Gibson has been defined by our people - those who seize opportunities and make exceptional customer service a part of everything we do. We believe employees should share…
Added 5 mins ago
Strategic Acquisition Account Executive
Softchoice
Toronto, ON
Active listening skills and the ability to pivot your pitch based on real-time customer information.
Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oshawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Reliance Home Comfort

General Manager, Eastern Ontario

ON, Canada
Durham, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

By joining Reliance as a General Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. The General Manager (GM) will provide overall strategic leadership and direction for all aspects of the market, including sales, service, installation and administration. The GM will effectively communicate a vision, management philosophy, and new HVAC business strategy to team members and will motivate and inspire team members to realize the Company’s vision and serve as an effective role model for the organization. The GM will be responsible in delivering and achieving revenue targets and will be accountable for the financial profitability of the business unit, while ensuring customer service excellence standards are achieved. He/she will be accountable for long and short-term strategic plans to grow market share especially within the Business to Consumer market. The General Manager will conceptualize and implement plans across all product and service offerings, to meet and exceed targets with new and existing customers. The Eastern Ontario markets include Ottawa, Durham, Kingston and surrounding areas

What You’ll Do

Strategic and Operational Initiatives

Provide strategic direction, business planning, and full P&L management.
Responsible for driving the growth of the market through developing and implementing strategic business plans to expand market share, capture strategic sales opportunities and develop market penetration strategies for new business.
Monitoring the financial performance of the business and addressing any operational concerns that could impact results; utilizing KPI’s in all departments to ensure success against forecasts.
Working closely with Marketing to drive profitable growth in the Region

People Management

Direct and motivate a high performing team through effective training, coaching and development of key leadership roles.
Consistently set and monitor performance objectives, goals and criteria; evaluate performance through quarterly performance reviews. Identify and action opportunities for growth and development.

Stakeholder and Vendor Management

Establish methods to measure and maintain customer service excellence; develop corrective action to be implemented on a timely basis when service falls below standards.
Develop and ensure business controls and processes are in place to effectively manage sales, service and installation activities.
Build and maintain relationships with key stakeholders, clients, contractors and suppliers

What You Bring

Post-secondary education in business and equivalent work experience within the utilities industry is preferred.
Minimum of 5-7 years’ progressive general management or sales experience within an organization that provides services to the business and consumer sectors with direct B2C experience; preferably within the market.
Demonstrated strong business acumen with the ability to contribute to the development and execution of strategic plans.
Results oriented with a strong sales acumen and robust operational knowledge; demonstrated ability to consistently meet or over-achieve business growth and profitability targets.
Strong leadership, training and motivation skills with a track record of successfully managing and developing high performing teams.
Strong relationship building skills; ability to develop new and effective relationships with internal and external contacts.
Excellent verbal and written communication skills, with the demonstrated ability to influence and negotiate desired outcomes.
Demonstrated problem solving, strategic planning, decision making and project management skills.
Strong understanding of customer needs, service and experience with demonstrated ability to analyze and interpret market and consumer data in order to make sound business decisions.
Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.; ability to lead change and act as a change agent.
Demonstrated capability to effectively and proactively manage time, set priorities, meet multiple and conflicting deadlines, and to deliver on outcomes.

Why Join Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

Vacancy Type: This posting is for an existing vacancy

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More about this job

Responsibilities

Lead the Eastern Ontario market across sales, service, installation, and administration, with responsibility for strategic planning, full P&L management, revenue growth, and profitability. Develop and motivate high-performing teams, maintain customer service standards and business controls, and build effective relationships with stakeholders, clients, contractors, and suppliers.

Requirements

The role prefers post-secondary business education and equivalent utilities-industry experience, with 5–7 years of progressive general management or sales experience, including direct B2C experience. Candidates should demonstrate strong commercial and operational judgment, a record of achieving growth and profitability targets, leadership and relationship-building ability, and effective communication, planning, problem-solving, and change-management skills.

Skills

Strategic Planning
P&L Management
Business Planning
Sales Growth
Market Share Expansion
Financial Performance Management
KPI Monitoring
Team Leadership
Coaching and Development
Performance Management
Customer Service Excellence
Stakeholder Management
Vendor Management
Relationship Building
Negotiation
Project Management

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Home Services
Utilities
Business-To-Consumer
Business-To-Business
Strategic Leadership
Strategic Business Plans
Full P&L Management
Revenue Targets
Profitability
Market Share
Market Penetration
Sales
Service
Installation
Administration
Key Performance Indicators
Forecasts
Marketing
Customer Service
Business Controls
Performance Reviews
Training
Coaching
Change Management
Consumer Data
Market Analysis
Contractor Management
Supplier Relationships
Project Management

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Jobs in Canada