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Reliance Home Comfort

HVAC Apprentice Technician Level 1

Brantford, ON, Canada

Experience: 3 – 5 years of field experience in service of Water Heaters & HVAC equipment, would be an asset
Posting language: English
Posted: Sep 30, 2026

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Original job description

Find Your Limitless with Reliance

By joining Reliance as an HVAC Technician Apprentice Level 1 , you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

Learn and grow as an important part of a team that cares about Reliance and its customers.
Responsible to professionally service HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes.
To ensure the safe operation of all new installations and correctly instruct customers on proper care, maintenance.
You will be responsible for being willing to learn and grow as part of a progressive customer service-oriented team.
You will be responsible for creating a positive relationship with customers; offering for sale other company products, services and demonstrating your ability to communicate, problem solve, to ensure customer satisfaction.

What do we offer?

The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs.
Competitive wages with opportunity to earn additional commissions and bonuses.
Fully paid tuition and apprentice leave top-up for eligible Team Members
Consistent work with a predictable and stable work schedule.
An award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team.
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination.

What do you bring?

A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
Completed a minimum of Grade 12 or equivalent.
Must have a Gas Technician II license.
Must have valid Ozone Depletion Prevention (ODP) card.
Must have at least a Class G Driver’s License.
3 – 5 years of field experience in service of Water Heaters & HVAC equipment, would be an asset
Be willing and able to work rotating shifts and standby duties as required.
Must be physically capable of performing all work required of this position, i.e. occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
Must be able to communicate clearly and effectively, both in written and verbal communications.
Must have strong interpersonal and problem-solving skills.
Must have outstanding customer service skills.
Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/ electricity).
Very punctual and dependable.
Must be willing to wear Company provided uniform.
Maintain company vehicle to neat clean and safe standard.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Vacancy Type: This posting is for an existing vacancy

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

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More about this job

Responsibilities

The technician is responsible for servicing HVAC equipment and ensuring the safe operation of new installations according to manufacturer specifications. They will also build positive customer relationships and demonstrate company products and services to ensure satisfaction.

Requirements

Candidates must hold a Gas Technician II license, a valid Ozone Depletion Prevention (ODP) card, and a Class G Driver’s License. A minimum of Grade 12 education is required, with 3-5 years of field experience in HVAC and water heater service considered an asset.

Skills

HVAC maintenance
Gas technician
Problem solving
Customer service
Communication
Technical troubleshooting
Equipment installation
Safety compliance
Electrical systems
Electronics
Time management
Interpersonal skills

Benefits

Skills training
Professional development programs
Competitive wages
Commissions
Bonuses
Fully paid tuition
Apprentice leave top-up
President’s Club trip

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Gas Technician II
ODP Card
Water Heaters
Field Service
Customer Service
Preventative Maintenance
Installation
Electronics
Electricity
Sustainability
Energy Efficient Solutions
Apprentice
Class G Driver's License
Troubleshooting
Safety Standards

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