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Added 1 hour ago
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Sales Team Manager - Calgary
Neilson Financial Services
Calgary, AB
- Full-time
We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and…
Added 1 hour ago
TH
Plumbing and Electrical Department Supervisor Full-Time - 7062 Clareview
The Home Depot Canada
AB · Edmonton, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 2 hours ago
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Shield Program Lead
Guesty
Canada
- Full-time
Prior experience in the short-term rental (STR) / vacation rental industry, with a strong understanding of property manager operations, guest-related damage and protection needs.
Added 3 hours ago
W
(CAN) Asset Protection Associate
Walmart
Kamloops, BC
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 4 hours ago
SC
Sales Associate
Staples Canada
North Vancouver, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 4 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 4 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 hours ago
TS
Community & Family Services Worker
The Salvation Army in Canada
High River, AB
- Part-time
Conducts initial intake assessments (including evaluation of client/family protection issues), determining immediate needs and supports needed by the client/family.
Added 5 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
TH
Front End Associate Part-Time - 7102 Thunder Bay
The Home Depot Canada
Thunder Bay, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 5 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Saint-Hyacinthe, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 6 hours ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 7 hours ago
WC
Front End Checkout Team Associate
Walmart Canada
Olds, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 7 hours ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 7 hours ago
B
Facility Services Manager
BGIS
Calgary, AB
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 7 hours ago
SC
Sales Associate
Staples Canada
AB · Edmonton, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 7 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Markham, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 7 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
North Sydney, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 7 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 7 hours ago
WC
Customer Service Manager
Walmart Canada
Leamington, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…

Reliance Home Comfort

Key Account Manager (Builder Markets)

Burlington, ON, Canada

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Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Find Your Limitless with Reliance

By joining Reliance as a Key Account Manager (Builder Markets), you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

Learn and grow as an important part of a team that cares about Reliance and its customers.
Exceeds assigned growth targets and performance KPIs within the territory
Executes Reliance’s 6-step sales process (prospect, qualify, align, propose, negotiate, close) to build and sustain the sales pipeline required to consistently deliver above-target performance
Develops, proposes, and closes winning account sales strategies to generate new Home Builder customer acquisitions and more deeply penetrate existing Home Builder Customer share of wallet
Primary contact for all Key Account customers assigned to their portfolio and provides specific sales support as required
Actively utilizes the CRM software to record sales pipeline and activity metrics to maximize performance outcomes
Analyzes the competitive landscape and leverages knowledge to improve winning account sales strategy
Provides regular reporting and updates on Home Builder sales pipeline progress to be leveraged in forecasting and large deal implementation planning
Collaborates cross-functionally with Reliance stakeholders to prepare winning account strategies that align with organizational goals, guidelines, and objectives
Works cross-functionally with Reliance stakeholders to facilitate efficient implementation of new agreements and/or new opportunities secured through assigned existing Home Builder customer portfolio.
Participates in industry and customer-related events/tradeshows to network, target new prospects, identify market trends, and needs relevant to assigned Home Builder customers
Provides exceptional service to all new and existing customers
Develops and maintains in-depth knowledge of Reliance’s Home Builder value proposition, including products and services offered and the value they create
Other duties as required

What do we offer?

The tools you need to succeed – including the tools for the job as well as training and development programs
A successful and knowledgeable team to be part of and learn from
Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential

A great benefits plan for you / your family
Career paths so you can advance in the company
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
Minimum 5+ years of direct selling sales experience within a business-to-business environment
2+ years of successful enterprise experience – Account Management and New Customer Acquisition
Bachelor’s degree or college diploma in a related field
Proven track record of success exceeding sales quotas and sales metrics
Results-driven individual who takes initiative and accountability to continuously improve business outcomes
Strong leadership skills with the ability to influence without authority
Superior communication and interpersonal skills
Strategic critical thinker and problem-solver who demonstrates agility in the face of change
Ability to work well in a cross-functional business structure where collaboration and coordination between departments is critical to success
Industry knowledge and/or experience working within the HVAC industry is an asset
Must have valid driver's license

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for a new vacancy.

We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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More about this job

Responsibilities

The Key Account Manager will execute sales strategies to acquire new Home Builder customers and penetrate existing accounts while managing the full sales cycle. They will also collaborate cross-functionally to ensure efficient agreement implementation and provide regular reporting on sales pipeline progress.

Requirements

Candidates must have at least 5 years of direct B2B sales experience, including 2 years of enterprise-level account management and acquisition. A bachelor's degree or college diploma is required, along with a proven track record of exceeding sales quotas and a valid driver's license.

Skills

Account management
New customer acquisition
Sales pipeline management
B2B sales
CRM software
Strategic planning
Negotiation
Sales forecasting
Relationship management
Leadership
Communication
Problem-solving
Market analysis
Cross-functional collaboration
HVAC industry knowledge

Benefits

Competitive base pay
Performance-based incentives
Benefits plan
Training and development programs
Career advancement paths
President’s Club trip

Visa sponsorship

Not detected in the job text

Keywords

Key Account Manager
Builder Markets
B2B
Sales Process
CRM
Home Builder
HVAC
Account Management
Customer Acquisition
Sales Pipeline
Forecasting
Strategic Sales
Business Development
Performance KPIs
Market Trends
Sustainability
Energy Efficient Solutions
Water Heaters
Furnaces
Heat Pumps
Air Conditioners
Plumbing
Smart Home
EV Chargers

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