Jobs in Canada

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Added 24 mins ago
J
Associate Vice President, Salesforce Engineering & Development
Jobgether
Canada
- Full-time
…a Quality Engineering Lead, and a Salesforce Administration Manager, establishing clear accountability and effective leadership…
Added 25 mins ago
Site Material Coordinator - Travel Canada
Nordex Group
AB
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 1 hour ago
J
Software Engineering Manager, Cloud Engineering
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Software Engineering Manager, Cloud Engineering based in…
Added 1 hour ago
J
Key Account Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Key Account Manager based in Canada (Ontario or Quebec).
Added 1 hour ago
J
Senior Demand Generation Manager - Workleap Agent
Jobgether
Canada
- Full-time
…steps. Our partner is looking for a Senior Demand Generation Manager – Workleap Agent based in…
Added 1 hour ago
A
Automation Project Manager
Actalent
Vancouver, BC
- $90 to $115 CAD / hour
- Contract
We are seeking an experienced Project Engineer/Project Manager, Automation & Controls to manage a portfolio of industrial engineering projects for clients across British Columbia and…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
A
Estimator
Actalent
Calgary, AB
- $80 to $100 CAD / hour
- Contract
…such as Utility Estimator, Construction Estimator, Project Manager, Construction Manager, Project Engineer, or…
Added 1 hour ago
Site Material Coordinator - Travel Canada
Nordex Group
AB
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 1 hour ago
Site Material Coordinator - Travel Canada
Nordex Group
AB
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 1 hour ago
GC
Product Marketing Manager (Strategist)
Game Companies
London, ON
- Full-time
Digital Extremes is seeking a strategic and highly collaborative Product Marketing Manager (Strategist) to help drive the global campaign strategies for Warframe and Soulframe. Working…
Added 2 hours ago
RB
Manager - Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
We are looking for a dedicated Manager - Product Control to join our amazing team! In this role, you will be responsible for the production and execution of all P&L, attestation and…
Added 2 hours ago
EB
Directeur Régional, Origination Bilingue / Bilingual Regional Director, Origination
EQ Bank
Montreal, QC
- Full-time
Added 4 hours ago
CC
Greeting Card Merchandiser (PT) - Weston Road
Carlton Cards
Toronto, ON
- Part-time
…returned product and other tasks as communicated by your Field…
Added 4 hours ago
CC
Greeting Card Merchandiser (PT) - Keele St.
Carlton Cards
Toronto, ON
- Part-time
…returned product and other tasks as communicated by your Field…
Added 4 hours ago
DA
Assistant Parts Manager - Destination Mazda Vancouver
Destination Auto Group
Vancouver, BC
- $50,000 to $75,000 CAD / year
- Full-time
…2024, Destination Mazda Vancouver is looking for an Assistant Parts Manager who is looking to take the next step within their…
Added 4 hours ago
B
Event Marketing Manager (Contract)
Bridgit
Remote, Canada
- $3,500 to $5,000 CAD / month
- Contract
- Remote
Bridgit may use technology, including artificial intelligence, to support parts of the recruitment and selection process.
Added 4 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
Elsa, YT
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off
Added 4 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
Prince George, BC
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off
Added 4 hours ago
R
Field Sales Representative (Sustainability)
Ridwell
Ochre River, MB
- Internship
Shifts run 4-5 hours in the field, with support from experienced reps and a manager along the way.
Added 4 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
Whitehorse, YT
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off
Added 4 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
AB · Edmonton, AB
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off
Added 4 hours ago
HM
Health & Safety Coordinator - FIFO from Western Canada
Hecla Mining Company
Vancouver, BC
- Internship
This is a fly-in fly-out position based at a remote mining camp, operating on a rotational schedule of 14 days on and 14 days off
Added 4 hours ago
TR
Supply Chain Manager
The Radius Group
Richmond, BC
- Full-time
Lead supply chain and procurement initiatives across The Radius Group and manage the Canadian Parts department. Build supplier partnerships, improve total cost and inventory efficiency, and…

Reliance Home Comfort

Service Manager, Operations

Richmond Hill, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Service Manager-Operations

Find Your Limitless with Reliance

By joining Reliance as an Operations Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

Learn and grow as an important part of a team that cares about Reliance and its customers.
Collaborate with the all local Manager(s) to plan, budget and deliver on P & L targets.
Ensure staffing plans are forecast, updated and delivered to maximize customer service and meet our service commitments.
Measure, monitor and drive achievement of all Operational metrics and provide appropriate reporting and analysis.
Lead and support the development that drives customer satisfaction and future business growth.
Coach and manage a team of technical professionals to maximize their performance, engagement and achievement of objectives.
Identify opportunities for establishing relationships with Independent HVAC Contractors.
Drive excellence through our 3rd party partners by finding, selecting, and negotiating agreements with partners who are committed to Reliance’s strategy and goals. Manage these relationships to ensure these vendors deliver on all our key metrics and standards.
Perform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of Operations team and 3rd party partners through goal setting, observation, coaching and reviews.
Partner and collaborate with other stakeholders (i.e. Quality, Project Management, Training, HR, Regulatory) to continually improve team performance.
Drive ‘destination of choice’ for team members, customers and 3rd party partners by setting a standard of service excellence and engaging team members/3rd party partners to support this standard.
Deliver prompt and efficient resolution to customer inquiries/complaints.
Ensure we are exceeding HVAC gross margin.

What do we offer?

The tools you need to succeed – including the tools for the job as well as training and development programs
A successful and knowledgeable team to be part of and learn from
Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential

A great benefits plan for you / your family
Career paths so you can advance in the company
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
You are a determined self-starter with a high degree of integrity, sense of urgency, passion for high performance and attention to detail who thrives working individually and in a team environment.
Preferred supervisory or managerial experience overseeing a field operations team.
Knowledge and technical experience within the HVAC and/or water heater industry is required.
Gas B ticket would be an asset.
Demonstrated results in driving process control, productivity/quality improvement.
Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem-solving skills.
Highly motivated to succeed with the ability to build team spirit, motivate team members and encourage collaboration.
Professional negotiation skills with the ability to influence.
Strong initiative to drive results with speed of implementation.
Strong ability to develop effective relationships with team, internal and external stakeholders.
Ability to challenge the status quo and help drive change.

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

Vacancy Type: This posting is for an existing vacancy

Use of Artificial Intelligence (AI):

We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

#OPS_IND

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Service Manager will oversee field operations, manage P&L targets, and lead a team of technical professionals to ensure service excellence. They are also responsible for managing relationships with third-party HVAC contractors and driving operational metrics to meet business goals.

Requirements

Candidates should have supervisory experience in field operations and technical knowledge within the HVAC or water heater industry. A Gas B ticket is considered an asset, along with strong leadership, negotiation, and process improvement skills.

Skills

Operations management
Budgeting
P&L management
Staffing forecasting
Performance coaching
Vendor management
Negotiation
Customer satisfaction
Process control
Quality improvement
HVAC industry knowledge
Communication
Problem-solving
Leadership
Relationship building
Change management

Benefits

Competitive base pay
Performance-based incentives
Health benefits plan
Training and development programs
Career advancement paths
President’s Club trip

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
HVAC
Water Heater
P&L
Budgeting
Field Operations
Gas B Ticket
Vendor Management
Customer Service
Performance Metrics
Process Control
Quality Improvement
Leadership
Coaching
Negotiation
Sustainability
Safety
Home Services
Energy Efficient Solutions
Team Management

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Work requirements

Jobs in Canada