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Remarcable

IT Systems Administrator

Vancouver, BC, Canada

$91,000 to $119,000 CAD / year · Full-time

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Job details

Pay: $91,000 to $119,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3+ years of IT generalist experience, ideally in a cloud-first or SaaS startup environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

About The Role

Remarcable is seeking an organized and hands-on IT Systems Administrator for our fast-growing SaaS company. This is a high-impact role supporting our internal team’s (primarily macOS) technology needs. This position is responsible for managing IT infrastructure, hardware and software provisioning, responding to help desk requests, and collaborating on cybersecurity and compliance initiatives. Reporting to our future VP, Engineering, the role will be in-person at our office in Vancouver.

The ideal candidate is a proven problem solver who is proactive, responsive, and familiar with Mac and Windows environments, Google Workspace, Microsoft Azure, and cybersecurity standards.

Key Responsibilities

Device Management & Provisioning: Set up and manage Mac and Windows laptops, ensure proper onboarding/offboarding of users.
Office & Network Infrastructure: Maintain office network (Wi-Fi, firewalls, printers, conference room setups); troubleshoot connectivity issues.
Software & License Management: Administer licenses for SaaS platforms (Microsoft 365, Google Workspace, Salesforce, etc.).
Identity & Access Management: Manage user accounts, SSO, MFA, and identity policies across tools.
Cybersecurity & Compliance: Partner with Engineering and DevOps to manage endpoint protection, implement policies using MDM, Azure, and Google Admin, and support SOC2 / ISO 27001 readiness.
Vendor Management: Coordinate with IT vendors, ISPs, and software providers.
Documentation & Process Building: Create IT policies, user guides, and knowledge base articles.
Ad Hoc Support: Provide tech support for employees and help troubleshoot productivity tools.

Who You Are

3+ years of IT generalist experience, ideally in a cloud-first or SaaS startup environment.
Education: An associate degree (or higher) in Computer Science, Information Technology, System Administration, or a closely related field, would be preferred.
Device Management: Strong experience with macOS and Windows device management (Jamf & Intune).
Cloud & Identity: High familiarity with Google Workspace administration and SSO (Azure AD).
Networking: Working knowledge of networking (Wi-Fi, DHCP, DNS, firewalls).
Security & Compliance: Experience implementing or supporting cybersecurity programs (endpoint protection, access controls, phishing defense - using Jamf, Google, and other tools). Experience supporting compliance frameworks like SOC2 is a plus.
Tools & Operations: Familiarity with IT ticketing systems (Jira) and basic troubleshooting for Mac and PC environments.
Skills & Mindset: Excellent organizational and communication skills with a customer-first mindset. Comfortable working independently and building IT processes from scratch.
Bonus Qualifications: Scripting experience (PowerShell, Bash, etc.) and certifications that support the above skills, such as those from CompTIA or Microsoft, would also be a plus.

Employee Perks:

Paid Time Off: 15 days
Health & Dental Benefits
RRSP Matching Program
Professional Development Funding
Competitive Salary

Who We Are

Remarcable is a cloud-based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money.

Our team is composed of contractor and distribution experts located coast to coast. Through collaborations with industry leaders, we've gained insight into the struggles they face and want to streamline the relationship between the contractor and distributor partners.

Our Mission

To drive technology adoption in construction and deliver better efficiency, visibility, and communication to our customers.

Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322.

Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.

Compensation Range: CA$91K - CA$119K

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More about this job

Responsibilities

Manage employee devices, accounts, software licenses, office networks, and IT support requests across macOS and Windows environments. Collaborate on cybersecurity and compliance initiatives, coordinate with vendors, and develop IT policies, documentation, and processes.

Requirements

Candidates should have at least three years of IT generalist experience and strong macOS and Windows device management experience, including Jamf and Intune. Familiarity with Google Workspace, Azure AD, networking, cybersecurity practices, and IT ticketing is expected; an associate degree or higher in a related field is preferred.

Skills

MacOS And Windows Device Management
Jamf
Microsoft Intune
Google Workspace Administration
Azure Active Directory
Identity And Access Management
Single Sign-On And Multi-Factor Authentication
Networking
Cybersecurity
Endpoint Protection
SOC 2 Compliance
IT Ticketing Systems
Jira
PowerShell
Bash
Technical Support

Benefits

Paid Time Off
Health And Dental Benefits
RRSP Matching Program
Professional Development Funding
Competitive Salary

Visa sponsorship

Not detected in the job text

Keywords

MacOS
Windows
Jamf
Microsoft Intune
Google Workspace
Microsoft Azure
Azure Active Directory
Microsoft 365
Salesforce
Single Sign-On
Multi-Factor Authentication
Identity And Access Management
Wi-Fi
DHCP
DNS
Firewalls
Endpoint Protection
Mobile Device Management
SOC 2
ISO 27001
Jira
PowerShell
Bash
IT Infrastructure
Software-As-A-Service
Cybersecurity
Phishing Defense
License Management
Vendor Management
CompTIA

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