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Added 22 mins ago
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QA Automation Lead - ATM/POS/Payments
BeachHead
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a QA Automation Lead - ATM/POS/Payments to oversee end-to-end testing across system integration testing and user…
Added 22 mins ago
TH
Office Manager & People Operations Coordinator (Cranbrook, BC)
The Headhunters Recruitment
Cranbrook, BC
- Full-time
A highly resourceful, proactive, and independent approach, with the ability to identify challenges and implement solutions.
Added 51 mins ago
PI
Senior Cyber Security Analyst
PENN Interactive
Canada
- Full-time
Develop and maintain automation for security workflows using scripting and orchestration to reduce manual Level 1 tasks.
Added 51 mins ago
CH
Data Engineer
Cardinal Health Canada
Concord, ON
- Full-time
Data Engineering transforms raw data into trusted, accessible data products for reporting, analytics, and business decision-making. The discipline includes data acquisition, integration,…
Added 52 mins ago
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Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Own the enterprise Quality Engineering tooling strategy, including test automation, quality orchestration, performance and non-functional testing capabilities, integrations with engineering…
Added 52 mins ago
CH
Data Engineer
Cardinal Health Canada
Concord, ON
- Full-time
Data Engineering transforms raw data into trusted, accessible data products for reporting, analytics, and business decision-making. The discipline includes data acquisition, integration,…
Added 52 mins ago
C
Microsoft Power Platform & Fabric Developer
CGI
Toronto, ON
- Full-time
The Microsoft Power Platform & Fabric Developer will develop business applications, automate workflows, and deliver data solutions using Microsoft Power Platform and Microsoft Fabric. The…
Added 1 hour ago
AI
Senior Power Platform Engineer
Aptino, Inc.
Quebec, QC
- Contract
The ideal candidate will design and deliver scalable, AI-powered business automation solutions leveraging Large Language Models (LLMs), conversational AI, machine learning, and enterprise…
Added 1 hour ago
CL
Appian developer
Cloudious LLC
Canada
- Contract
- Ensure alignment with organizational standards for security, compliance, resilience, and long-term maintainability across all Appian solutions.
Added 1 hour ago
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Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
Explore, develop, implement and evaluate digital innovation solutions that address customer needs, while co-creating partnerships and collaborations with key stakeholders. Lead the delivery…
Added 1 hour ago
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Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
Explore, develop, implement and evaluate digital innovation solutions that address customer needs, while co-creating partnerships and collaborations with key stakeholders. Lead the delivery…
Added 1 hour ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Own the enterprise Quality Engineering tooling strategy, including test automation, quality orchestration, performance and non-functional testing capabilities, integrations with engineering…
Added 1 hour ago
V
Director, Sales
veritree
Remote, Canada
- $200,000 to $300,000 CAD / year
- Full-time
- Remote
veritree is an award-winning climate tech start-up based in Vancouver. Launched in 2021, our technology measures and verifies the impact of global restoration efforts from the ground up. We…
Added 1 hour ago
Digital Architect
Government of Alberta
AB
Design scalable, secure digital solutions integrating AI/ML, automation, data, and enterprise technologies.
Added 1 hour ago
WT
Workforce Authentication Engineer
Wissen Technology
Montreal, QC
- Full-time
Define, develop and deliver solutions at a top tier investment bank or another esteemed client.
Added 1 hour ago
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Director, Sales
veritree
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
veritree is an award-winning climate tech start-up based in Vancouver. Launched in 2021, our technology measures and verifies the impact of global restoration efforts from the ground up. We…
Added 1 hour ago
AT
CRM specialist (Temporary - 9 Months)
Air Transat
Montreal, QC
- Full-time
Excellent proficiency with MS Office (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI solutions (e.g., Copilot). Ability to quickly learn and…
Added 1 hour ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Lead implementation and operational readiness activities for automation and workflow solutions, including process changes, training, communications and adoption.
Added 1 hour ago
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Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
Develop and implement market-leading technology assets and services, focused on solutions that really matter.
Added 1 hour ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Exceptional problem-solving skills with the ability to quickly synthesize complex information and develop structured, innovative solutions
Added 1 hour ago
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Experienced Talent Acquisition Manager
PwC
Calgary, AB · Toronto, ON
- Full-time
Design and execute strategic, cost-effective talent acquisition solutions that are closely aligned with designated business portfolios
Added 1 hour ago
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Capital Deployment Intern
Prologis
Toronto, ON
- Full-time
At Prologis, we don’t just lead the industry - we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent…
Added 1 hour ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
Lead implementation and operational readiness activities for automation and workflow solutions, including process changes, training, communications and adoption.
Added 1 hour ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
…experience capabilities helps companies unlock new revenue streams and bolster existing ones, attract and retain clients, and reach new segments - all while driving higher conversion and…
Added 2 hours ago
C
Consultant, Process Engineering
CIBC
Toronto, ON
- Full-time
…evaluate current-state workflows, identify inefficiencies, risks and control gaps and uncover opportunities to improve performance, quality and client experience. Stay on top of best…

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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