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Added 18 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…
Added 33 mins ago
LT
Principal Azure Platform & Cloud Operations Architect
Lorven Technologies Inc.
Toronto, ON
- Contract
Lead the design and operational maturity of Azure Kubernetes Service (AKS) environments, including cluster topology, node pools, upgrades, scaling, resiliency patterns, ingress/egress,…
Added 48 mins ago
XE
Senior Technical Support Specialist
XR Extreme Reach
Toronto, ON
- Full-time
Partner with Engineering, DevOps, and Product teams during incidents and problem investigations.
Added 1 hour ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
Lead the technical strategy and systems of the Customer Success Technology engineering team.
Added 1 hour ago
JG
Salesforce DevOps Lead
J&M Group
Toronto, ON
- Full-time
Seeking an experienced Salesforce DevOps Lead to manage CI/CD pipelines, deployment automation, environment management, and release governance for enterprise Salesforce programs.
Added 2 hours ago
TF
Software Development Lead
Turner Fleischer
Toronto, ON
- Full-time
As Software Development Lead, you oversee the design, development, and maintenance of custom software applications that support and streamline the studio’s business operations. Leading a…
Added 2 hours ago
A
Forward Deployed Solutions Lead
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…data, APIs, cloud infrastructure, security, networking, and DevOps, taking solutions from design and development through deployment and production…
Added 2 hours ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
Added 2 hours ago
H
Full Stack Team Lead
Hays
Toronto, ON
- $145,000 to $175,000 CAD / year
- Full-time
We are looking for an experienced Full Stack Team Lead to join a growing technology team. This role is ideal for a senior developer who wants to remain hands-on technically while also…
Added 2 hours ago
API Lead Architect
Capgemini
Mississauga, ON
Lead API management implementations using Apigee, MuleSoft, Kong, or Azure API Management.
Added 2 hours ago
S
🚀 Responsable principal(e), Opérations & Intégration des TI (IT Operations & Integration Lead)
Spordle
Boisbriand, QC
- Full-time
Coordination transversale : Assurer le lien et le suivi rigoureux avec le CAO, les RH, les Finances, la Sécurité de l'information et l'équipe DevOps/SysOps.
Added 2 hours ago
ZS
GenAI Security Lead
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Experience with CI/CD pipelines using Git, Terraform, Jenkins, or Azure DevOps
Added 2 hours ago
MC
Software QA Lead - HandyDART
MatchBox Consulting Group
New Westminster, BC
- Contract
MatchBox is urgently seeking a Software QA Lead for a 6-month contract opportunity (high probability of renewal), This is a hybrid role with our New Westminster, BC based public sector…
Added 2 hours ago
T
Cyber & AI Security Lead
TRAFFIX
Oakville, ON
- Full-time
Reporting directly to the CTO, you’ll lead the TRAFFIX Security Program, strengthen our Microsoft and Azure security environment, and help define how we securely adopt AI, Copilot and…
Added 3 hours ago
T
Senior Consultant, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $77,000 to $102,000 USD / year
- Full-time
Lead smaller technical workstreams or features from design through implementation
Added 3 hours ago
G
Chef(fe) d'équipe tests de production / Test Software Team Lead - Manufacturing
Genetec
Montreal, QC
- Full-time
Contribuer à l'amélioration des pratiques DevOps et CI/CD (automatisation, déploiement, observabilité)
Added 3 hours ago
G
Chef(fe) d'équipe tests de production / Test Software Team Lead - Manufacturing
Genetec
Remote, Canada
- Full-time
- Remote
Contribuer à l’amélioration des pratiques DevOps et CI/CD (automatisation, déploiement, observabilité)
Added 3 hours ago
Systems Administrator 3 - Enterprise Observability
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Takes a lead role in addressing complex incidents, leveraging enterprise monitoring and observability platforms to support troubleshooting, root cause analysis, and service restoration.
Added 3 hours ago
QE Lead - Automation
Capgemini
Toronto, ON
We are seeking a highly skilled Quality Engineering QE Lead with strong expertise in API testing test automation and AI enabled quality engineering practices. The ideal candidate will lead…
Added 3 hours ago
IC
Senior Project Manager
Infotek Consulting Inc.
Toronto, ON
- $90 to $110 CAD / hour
- Contract
We are seeking an experienced Senior Project Manager to lead two concurrent, large-scale, complex, high-profile, and high-risk IT projects through planning, execution, implementation, and…
Added 3 hours ago
Senior Security Engineer
Dye & Durham Talent Team
Toronto, ON
Lead and mature enterprise vulnerability management activities, including scanning, prioritization, remediation tracking, and reporting.
Added 4 hours ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Apply modern engineering and DevOps practices, including Site Reliability Engineering principles and OpenTelemetry-based observability, to strengthen development, deployment, and monitoring.
Added 4 hours ago
C
QE Lead - Automation
Capgemini
Toronto, ON
- Full-time
We are seeking a highly skilled Quality Engineering QE Lead with strong expertise in API testing test automation and AI enabled quality engineering practices. The ideal candidate will lead…
Added 4 hours ago
TC
M365 Technical Lead
Tata Consultancy Services
Vancouver, BC
- Full-time
Technical Lead - SharePoint Online / Power Platform / Copilot Studio
Added 4 hours ago
ST
DevOps Engineer - Senior
Soroc Technology
Toronto, ON
- Contract
Lead DevSecOps initiatives, establishing automation, security, and operational standards across cloud platforms and development teams.

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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