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Added 7 mins ago
SP
Restaurant manager
Stacked Pancake & Breakfast House
Winnipeg, MB
- From $31.52 CAD / hour
- Full-time
- On-site
Added 10 mins ago
DS
Transportation fleet manager
Dasmesh School Winnipeg Inc.
West St. Paul, MB
- $30 to $35 CAD / hour
- Full-time
- On-site
Added 11 mins ago
TH
Food services manager
Tim Hortons
Duncan, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 11 mins ago
TM
Chef de partie
The Mexican Corner Restaurant
Whistler, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Added 12 mins ago
A
Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 13 mins ago
MG
Restaurant manager
Milestones Grill and Bar (SURREY)
Surrey, BC
- From $35 CAD / hour
- Full-time
- On-site
Added 14 mins ago
M
Shift manager - fast food restaurant
Mcdonald's
Saint-Augustin-de-Desmaures, QC · Québec, QC
- $17 to $19 CAD / hour
- Full-time
- Temporary
- On-site
Added 15 mins ago
QC
Office manager
Queen Chinguacousy Dentistry
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 16 mins ago
TH
Food services manager
Tim Hortons
Duncan, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 16 mins ago
GS
Office manager
GDI Service (Canada) Lp
Victoria, BC
- From $30 CAD / hour
- Full-time
- On-site
Added 16 mins ago
BF
Store manager - retail
Breton Family Foods
Breton, AB
- From $45 CAD / hour
- Full-time
- On-site
Added 17 mins ago
PL
Project manager, construction
POWER LINE ELECTRIC LTD.
Guelph, ON
- From $55.56 CAD / hour
- Full-time
- On-site
Added 17 mins ago
TH
Restaurant manager
Tim Hortons
Nanaimo, BC
- From $76,128 CAD / year
- Full-time
- On-site
Added 27 mins ago
TU
Kitchen Attendant (Sessional)
The University of British Columbia
Kelowna, BC
- $3,470 CAD / month
- Full-time
Under the direction of the Food Services Manager, the Kitchen Attendant is responsible for cleaning the kitchen, washing dishes, cleaning the storerooms, and waste management in the…
Added 27 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Travailler en partenariat avec les équipes d’Éducation en santé et des Affaires médicales pour soutenir des stratégies de formation médicale conformes, y compris des initiatives éducatives…
Added 27 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Kirkland, QC
- Full-time
Travailler en partenariat avec les équipes d’Éducation en santé et des Affaires médicales pour soutenir des stratégies de formation médicale conformes, y compris des initiatives éducatives…
Added 27 mins ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 27 mins ago
G
Part-Time Key Holder - Bayview Village
Geox
Toronto, ON
- Part-time
Added 27 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
· Relevant education and professional experience supporting commercial strategy, customer engagement or omnichannel delivery; pharmaceutical experience is highly valuable, and relevant…
Added 27 mins ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
· Relevant advanced education in health economics, epidemiology, biostatistics, outcomes research or a related discipline; strong English communication skills; and demonstrated experience…
Added 27 mins ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
Based in Toronto, the Co-op/Intern, Cybersecurity, will report to the Senior Manager, Cyber Security. The role of the Cyber Security Intern at QuadReal is to assist in the day-to-day…
Added 27 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
· Relevant education and professional experience supporting commercial strategy, customer engagement or omnichannel delivery; pharmaceutical experience is highly valuable, and relevant…
Added 27 mins ago
H
Radiation Therapist I
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Radiation Therapist I reports to the Provincial Leader or Site Manager of Radiation Therapy with daily work functions supervised by a Radiation Therapist…
Added 27 mins ago
H
Radiation Therapist I
HealthCareersInSask.ca
Regina, SK
- Full-time
…Radiation Therapist I reports to the Provincial Leader or Site Manager of Radiation Therapy with daily work functions supervised by a Radiation Therapist…
Added 27 mins ago
CS
Culinary Manager
Cogir Senior Living
Kawartha Lakes, ON · Bloom Lindsay
- Full-time
The Culinary Manager manages all aspects of culinary service within the community to consistently deliver an exceptional dining experience to our residents and guests. The incumbent is a…

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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