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Added 40 mins ago
RB
Lead Full Stack Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Leaf Full Stack Engineer is responsible for developing and maintaining robust .NET-based APIs using the .NET Framework and ASP.NET Core, with a focus on cloud-native architecture. This role…
Added 2 hours ago
W
Senior Project Manager
Worley
Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 2 hours ago
W
Technical Consultant I, Water Engineer
Worley
Vancouver, BC
- Full-time
The Technical Consultant I, Water Engineer, supports the delivery of high-quality water and wastewater treatment consulting services for industrial clients. Working as part of…
Added 2 hours ago
W
Associate Technical Consultant
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 2 hours ago
F
Project Manager II
Fluor
Vancouver, BC
- Full-time
…contract and any relevant subcontracts in order to provide full support to the project management…
Added 2 hours ago
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Project & Shutdown Management Lead
Vale
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- Full-time
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Added 2 hours ago
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Sr Network Engineer
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Burlington, ON
- Full-time
…environment that values every voice and fosters a culture of mutual support and…
Added 2 hours ago
C
Controls Engineer - Machinery Manufacturing
CyberCoders
Tecumseh, ON
- $80,000 to $120,000 CAD / year
- Full-time
We are seeking a Controls Engineer to join our Ontario-based engineering team. This is an excellent opportunity for a controls professional who enjoys designing, programming, commissioning,…
Added 2 hours ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
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Added 3 hours ago
ST
Powertrain Design Release Engineer (Engine & Propulsion Systems)
SEGULA Technologies
Windsor, ON
- Full-time
Support assembly plants with engineering specifications and design changes.
Added 3 hours ago
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Electrical, Instrumentation & Controls Engineer
TransAlta
Hanna, AB
- Full-time
TransAlta is seeking a talented and experienced Electrical, Instrumentation and Controls Engineer to join our engineering team.
Added 3 hours ago
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IT Network Field Engineer (L1)
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Tiverton, ON
- Contract
We are looking for a Network Field Technician to support an onsite network installation project.
Added 3 hours ago
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Software Engineer Co-op
Xradar
Burnaby, BC
- Full-time
As Xradar's Software Engineer Co-op, you will be part of the R&D team and help build software for our NDT devices. Our applications bring hardware and software together, turning complex…
Added 4 hours ago
M
IT Cyber Security Consultant -L3
Microserve
BC · British Columbia, Canada
- Contract
…vulnerability management, establish repeatable security practices, and support the continuous improvement of application security…
Added 4 hours ago
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Ingénieur Qualité Fournisseurs / Supplier Quality Engineer
Actalent
MB · Saint-Laurent, MB
- $40 to $60 CAD / hour
- Contract
We are seeking a Quality Assurance Engineer who will be responsible for evaluating and managing supplier quality systems. The role involves maintaining and improving processes for the…
Added 4 hours ago
HR
Data & Business Intelligence (BI) Analyst
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Calgary, AB
- Full-time
…improve data quality, strengthen reporting capabilities and support our evolving technology…
Added 4 hours ago
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Firmware Engineer
Solidigm
Vancouver, BC
- Full-time
…empowers us to bring our best selves to deliver excellence in support of Solidigm's vision and mission to be the go-to partner for optimized data storage solutions. You can be part of the…
Added 4 hours ago
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Lead Software Engineer
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Toronto, ON
- Full-time
Job Summary: The IMS Production Support L3 Engineer is responsible for ensuring the stability, availability, and performance of applications across AMS, Cloudera, and on-premises…
Added 4 hours ago
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Data Engineer
Cardinal Health Canada
Concord, ON
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 4 hours ago
WI
Junior EIT geotechnical engineering
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Victoria, BC
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…Island and throughout British Columbia. As a Junior Geotechnical Engineer-in-Training (EIT), you'll collaborate with experienced geotechnical professionals on a diverse range of projects…
Added 4 hours ago
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Data Engineer
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Concord, ON
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 5 hours ago
AE
Electrical Engineer
Acero Engineering
Calgary, AB
- $40 to $50 CAD / hour
- Full-time
Minimum of 4 - 8 years as an “Electrical Engineer-in-Training” in Oil and Gas Facilities in Western Canada. Co-operative work experience (including field-based) is an asset
Added 5 hours ago
LC
Sr Process Specialist/Engineer
LNG Canada
Calgary, AB
- Full-time
…utilities systems, greenhouse gas management, and process safety to support the safe, reliable, efficient, and environmentally responsible operation of LNG Canada's…
Added 5 hours ago
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Software Developer
Raise
Calgary, AB
- Full-time
Completes and ensures completion of any required documentation e.g. deployment, maintenance, support and business needs
Added 5 hours ago
DC
Senior Mechanical Engineer
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Concord, ON · CAN - Concord - AB Sciex LP
- $111,000 to $135,000 CAD / year
- Full-time
…ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the…

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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