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Added 6 mins ago
DS
Transportation fleet manager
Dasmesh School Winnipeg Inc.
West St. Paul, MB
- $30 to $35 CAD / hour
- Full-time
- On-site
This information was provided by the employer; it was not verified by Job Bank.
Added 9 mins ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
Maintain accurate work orders, maintenance records, equipment information, and required operating logs through the established maintenance management system.
Added 9 mins ago
CO
Engineering Project Technologist (Design & Construction)
City of Delta
Vancouver, BC · City Hall, British Columbia
- Full-time
- Temporary
…Consultant firms for similar infrastructure projects. As Project Manager, you will be responsible for monitoring both personally, and through engineering inspection staff or a Consultant,…
Added 9 mins ago
W
Over-the-Counter Associate - Overnight
Walmart
Saskatoon, SK
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 9 mins ago
W
(CAN) Consumables Associate
Walmart
Westbank, BC
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 9 mins ago
W
(CAN) Associé à la protection des biens
Walmart
Saint-Hyacinthe, QC
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 9 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Edmonton, AB
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 11 mins ago
QC
Office manager
Queen Chinguacousy Dentistry
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 12 mins ago
GS
Office manager
GDI Service (Canada) Lp
Victoria, BC
- From $30 CAD / hour
- Full-time
- On-site
Added 14 mins ago
PL
Project manager, construction
POWER LINE ELECTRIC LTD.
Guelph, ON
- From $55.56 CAD / hour
- Full-time
- On-site
This information was provided by the employer; it was not verified by Job Bank.
Added 24 mins ago
TG
Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
The Technology Portfolio Manager is a critical role responsible for overseeing the successful execution and delivery of projects and initiatives for a specific group or groups. This…
Added 24 mins ago
R
Technical Project Manager
Raise
Oakville, ON
- Full-time
Technical Project Manager | Oakville, ON (Hybrid) | Full-time, Permanent
Added 24 mins ago
FC
Fit4Less Host - Mississauga Westwood
Fit4Less Canada
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 24 mins ago
FC
Fit4Less Host - Sault Ste. Marie Pim Street
Fit4Less Canada
Sault Ste. Marie, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 24 mins ago
FC
Fit4Less Host - Mississauga Derry & Millcreek
Fit4Less Canada
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 24 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Entrepreneurship, Interpersonal Relationships, Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 24 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Kirkland, QC
- Full-time
…Entrepreneurship, Interpersonal Relationships, Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 24 mins ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
As an User Access Management Analyst, you will be hands-on for the daily User Access Management (UAM) operational activities, including the timely on-boarding, off-boarding, and branch…
Added 24 mins ago
G
Part-Time Key Holder - Bayview Village
Geox
Toronto, ON
- Part-time
Effective email management to share relevant corporate and store information with the store team
Added 24 mins ago
S
Cook 1 (Full-Time) - YOW Airport
SSP
Ottawa, ON
- Full-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 24 mins ago
Program Resource Worker
Lookout Housing and Health Society
North Vancouver, BC
…place minimal barriers between them and our services. For more information about Lookout, please visit…
Added 24 mins ago
Outreach Worker
Lookout Housing and Health Society
North Vancouver, BC
…place minimal barriers between them and our services. For more information about Lookout, please visit…
Added 24 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
Added 24 mins ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
…design, build, scaling, reliability, security and lifecycle management of shared AI engineering platforms, products, tools and reusable capabilities, ensuring they operate as durable…
Added 24 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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