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Added 23 mins ago
A
Technology - Senior Engineer/Engineer, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…the business to operate and innovate securely. As the Senior Engineer/Engineer, Cybersecurity, you will engineer, implement, automate, and continuously improve security across enterprise…
Added 53 mins ago
ST
Powertrain Design Release Engineer (Engine & Propulsion Systems)
SEGULA Technologies
Windsor, ON
- Full-time
2–5 years of experience in the automotive industry, preferably in Product Engineering or Product Development.
Added 53 mins ago
S
Global Methods Engineer - Machining
Safran
Mirabel, QC
- Full-time
Drive product/reference/process evolutions as well as the development of new products.
Added 53 mins ago
X
Software Engineer Co-op
Xradar
Burnaby, BC
- Full-time
As Xradar's Software Engineer Co-op, you will be part of the R&D team and help build software for our NDT devices. Our applications bring hardware and software together, turning complex…
Added 1 hour ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
S
Firmware Engineer
Solidigm
Vancouver, BC
- Full-time
…experience in embedded architecture, external interfaces, and product constraints. You will coordinate the technical and tactical aspects of the platform bring up combining simulation,…
Added 2 hours ago
R
Software Developer
Raise
Calgary, AB
- Full-time
As a Software Developer – API Gateway Platform & Development, you will play a key role in building, optimizing, and securing our API ecosystem. You will design, code, test, and integrate…
Added 2 hours ago
PI
Senior Software Engineer, Accounts
PENN Interactive
Canada
- Full-time
Experience with modern web frameworks and API development (Phoenix, Ruby on Rails, FastAPI, Laravel, Node)
Added 2 hours ago
DC
Senior Mechanical Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,000 to $135,000 CAD / year
- Full-time
Partner with cross-functional teams throughout product development and commercialization while applying Lean/Six Sigma principles and supporting released products to improve quality,…
Added 2 hours ago
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Director, Sales
veritree
Remote, Canada
- $200,000 to $300,000 CAD / year
- Full-time
- Remote
Business Development: Currently 6 BDRs, supported by Team Leads, with plans to hire 4 additional BDRs. This team generates qualified pipeline through targeted outbound prospecting and…
Added 2 hours ago
V
Director, Sales
veritree
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
Business Development: Currently 6 BDRs, supported by Team Leads, with plans to hire 4 additional BDRs. This team generates qualified pipeline through targeted outbound prospecting and…
Added 2 hours ago
L
Full Stack Engineer, Agentic AI
Lazer
Remote, Canada
- Contract
- Remote
Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product…
Added 2 hours ago
Mechatronics Engineer – Robotics & Grasping
Apera AI Inc
Vancouver, BC
We're looking for an Intermediate Mechatronics Engineer to join our Robotics & Grasping team, the team that turns Apera's vision into products that pick and place on the factory floor and…
Added 2 hours ago
R
Senior Quality Engineer
RBC
Toronto, ON
- Full-time
…following infrastructure or security changes; partner with development, security, and DevOps teams. • Establish data validation and reconciliation criteria; support conversion rehearsals,…
Added 2 hours ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
The Manager, Software Development leads the newly formed engineering team delivering the Image & Fax Aviator Platform. This first-line manager will recruit, onboard, coach, and directly…
Added 3 hours ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
Monitor product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where required
Added 3 hours ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 hours ago
FM
Sustaining Engineer – R&D
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
1-3 years of engineering experience in manufacturing, sustaining, quality, R&D, or product development (internships and co-op terms count), ideally in medical devices or another regulated…
Added 3 hours ago
FM
Research and Development Engineer (Junior)
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
Support current clinical research and product manufacturing/development activities.
Added 3 hours ago
FM
Research and Development Engineer (Intermediate)
FluidAI Medical
Kitchener, ON
- $75,000 to $90,000 CAD / year
Own current clinical research and product manufacturing/development activities.
Added 3 hours ago
Sales Applications Engineer (HVAC)
Oxygen8 Solutions Inc
Vancouver, BC · Toronto, ON
Support the development and optimization of HVAC solutions using psychrometric charts and ASHRAE standards
Added 3 hours ago
E
Junior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Junior Thermal Mechanical Engineer, you will support the design, development, and validation of liquid cooling products, including passive cold plates, coolant distribution manifolds,…
Added 3 hours ago
O
Sales Applications Engineer (HVAC)
Oxygen8
Vancouver, BC
- Full-time
Support the development and optimization of HVAC solutions using psychrometric charts and ASHRAE standards
Added 3 hours ago
O
Sales Applications Engineer (HVAC)
Oxygen8
Toronto, ON
- Full-time
Support the development and optimization of HVAC solutions using psychrometric charts and ASHRAE standards
Added 3 hours ago
S
DevOps Engineer (Services Team)
StackAdapt
Canada
- Full-time
Maintain and upgrade these platforms across development, staging and production environments..

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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