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Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 9 mins ago
C
Deli Clerk-13th Ave Food Store
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Deli Manager, this position is responsible for preparing a variety of deli foods: including meats, salads, pizzas, and sandwiches - while delivering an exceptional customer…
Added 25 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
ON · Ontario, Canada
- Full-time
…week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable;…
Added 25 mins ago
IT
Service Manager
Inland Truck & Equipment
Burnaby, BC
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 25 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable;…
Added 25 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
WC
Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 25 mins ago
WC
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 25 mins ago
CR
Full-Time Janitor (12 AM to 8 AM)
COGIR Real Estate
Ottawa, ON
- Full-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 25 mins ago
WC
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 25 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Joliette, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 25 mins ago
CR
Part-Time Janitor (12 AM to 8 AM)
COGIR Real Estate
Ottawa, ON
- Part-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 25 mins ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Contract
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 25 mins ago
CR
Part-Time Janitor (4 PM to 12 AM)
COGIR Real Estate
Ottawa, ON
- Part-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 25 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Alma, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
PL
Guest Service Manager
Pomeroy Lodging
Prince George, BC
- Full-time
We are looking for a Guest Service Manager to join our team!
Added 25 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Kirkland, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 25 mins ago
CR
Full-Time Janitor (4 PM to 12 AM)
COGIR Real Estate
Ottawa, ON
- Full-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 25 mins ago
PL
In-Room Dining Server
Pomeroy Lodging
Kananaskis, AB
- Full-time
Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
Added 25 mins ago
DH
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Delta Hotels and Resorts®
Calgary, AB
- Contract
Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as…
Added 25 mins ago
MI
Loss Prevention Manager
Marriott International
Toronto, ON
- Full-time
…recommendations for improvement), electronic key system and manager on duties…

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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