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Added 18 mins ago
Senior Supervisor Construction
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Construction Supervisor, you’ll lead construction planning and execution across Gibson Energy’s growth and maintenance capital programs. You’ll provide leadership to field…
Added 18 mins ago
E
Junior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Junior Thermal Mechanical Engineer, you will support the design, development, and validation of liquid cooling products, including passive cold plates, coolant distribution manifolds,…
Added 47 mins ago
RU
Senior Data Engineer
RSM US LLP
Calgary, AB · Toronto, ON
- Full-time
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for…
Added 48 mins ago
SI
Senior AI Engineer
Siri InfoSolutions, Inc.
Mississauga, ON
- $110,000 to $120,000 CAD / year
- Full-time
Optimize data pipelines for performance and scalability.
Added 1 hour ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching…
Added 1 hour ago
T
Senior Software Developer In Test - Python Automation Engineer
Telesat
Ottawa, ON
- Contract
We are seeking a highly skilled Senior Python Automation Engineer to design, build, and evolve production-grade automation frameworks, engineering tools, and automated validation for…
Added 1 hour ago
SL
Senior Microsoft 365 Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
As a Senior Microsoft 365 Engineer, you will solve complex Microsoft 365 engineering challenges and lead technical initiatives from requirements and design through implementation and…
Added 1 hour ago
SL
Senior Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…new threats and incidents to make client data safer. As Data Engineer you will join a team that leverages and is on a journey of quickly enhancing our Big Data and Cloud capabilities to…
Added 1 hour ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
AEDN is seeking an experienced Mechanical Engineer to provide technical leadership across our commercial real estate portfolio, including office, industrial, retail, and mixed-use…
Added 1 hour ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
AEDN is seeking an experienced Mechanical Engineer to provide technical leadership across our commercial real estate portfolio, including office, industrial, retail, and mixed-use…
Added 1 hour ago
TC
Full Stack Engineer
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a highly capable Full Stack Application Developer (Mid–Senior Level) to join our technology team and contribute to the delivery of high-quality, secure, scalable, and…
Added 1 hour ago
RI
Senior Full Stack Engineer
Remarcable, Inc.
Remote, Canada
- $140,000 to $190,000 CAD / year
- Full-time
- Remote
We are expanding our Vancouver engineering team - our core product and development hub - and looking for a Senior Full Stack Engineer to take technical ownership of high-impact product…
Added 2 hours ago
W
Junior EIT geotechnical engineering
WSP
Victoria, BC
- Full-time
…Island and throughout British Columbia. As a Junior Geotechnical Engineer-in-Training (EIT), you'll collaborate with experienced geotechnical professionals on a diverse range of projects…
Added 2 hours ago
HB
React Engineer - Montreal - Up to $200,000 CAD + Exceptional Bonuses/Benefits
Hunter Bond
Montreal, QC
- Full-time
Small, flat, high-calibre team where senior contributions have visible, lasting impact
Added 2 hours ago
AF
Senior Controls Engineer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 3 hours ago
Mechanical Designer
Hatch
Mississauga, ON
…Mechanical design. Reporting to the Mechanical Discipline Lead Engineer or Discipline Lead Designer you will support projects globally working from the Mississauga, ON office with potential…
Added 3 hours ago
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Senior Full Stack Developer (Java/React)
Luxoft
Toronto, ON
- Contract
We’re seeking a Senior Software Engineer to enhance a cross-asset order and position management system. The engineer shall have experience designing and building robust, scalable systems…
Added 3 hours ago
H
Transportation Engineer
HDR
Burlington, ON · Toronto, ON
- Full-time
…exceeding client expectations. This position will be mentored by senior engineers, project managers and business leadership to help the candidate better understand industry best practices,…
Added 3 hours ago
Manager, Solutions Design
DSV
Milton, ON
The Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineer and Solutions Engineer positions.
Added 3 hours ago
Senior Manager, Solutions Design
DSV
Milton, ON
The Senior Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineer and Solutions Engineer positions.
Added 3 hours ago
RG
Senior Pharmaceutical Automation Project Manager
RecruitPod Global
Pointe-Claire, QC
- Full-time
An ideal role for an experienced engineer who is rigorous, structured, and passionate about automation project management in highly regulated environments.
Added 4 hours ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 4 hours ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 4 hours ago
II
Senior Test Engineer - Gaming Platform
ITC Infotech
Winnipeg, MB
- Contract
…sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values…
Added 4 hours ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
Delivery, Sustainment and Service Performance

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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